We’re in the heart of downtown New Orleans, two blocks from Bourbon Street and the French Quarter. The Mercedes-Benz Superdome, Smoothie King Center, and Riverwalk are within a mile. We’re on the St. Charles streetcar line – hop on to admire the historic architecture of the Warehouse Arts District and uptown. Daily hot breakfast and WiFi are on us.
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Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
2,750 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The Hampton Inn & Suites New Orleans Downtown receives a mix of feedback from guests. While the hotel's location near the French Quarter is often lauded, and many appreciate its clean and comfortable rooms, some visitors have found the rooms to be small and in need of updates. The service team gets a nod for friendliness but also faces criticism for inconsistency in addressing concerns.
Travelers have expressed dissatisfaction with the hotel's value, mentioning overbooking and unexpected charges. Despite this, the prime location and the included breakfast are highlights for guests, although the atmosphere can feel unwelcoming due to dim lighting and renovations.
Location
Convenient
Atmosphere
Uninviting
Rooms
Dated
Value
Expensive
Cleanliness
Spotless
Service
Inconsistent
Amenities
Satisfactory
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This a nice property located about two blocks from the start of Bourbon St. Room was clean and exactly what we expected. Chase at the front desk was great and checked up on us a couple times. There is a very spacious breakfast area that was well stocked. I would stay here again.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Guest Services / Front Office at Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Responded Oct 5, 2024
JJarett, thank you for staying with us at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area). We’re delighted to hear that the location worked well for you and that your room met your expectations. It’s fantastic to know Chase was attentive during your stay, and the breakfast area was to your liking. We look forward to welcoming you back.
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First I want to say thank you to Jack because he really set the tone for my trip. He fixed my reservations for me the day before my trip and he also let me know the what to expect with the changes of the hotel. The changes were: no valet parking, self parking available for $20 per night at a lot 1 block from the hotel. I didnt have to use it; no housekeeping service but you can always get towels from the front desk and put the dirty linen in trash bags provided. Housekeeping will clean your room after your stay. I loved using the Hilton Honors app as my room key, and to access the entrance of the hotel and elevator. Now the cleanliness of the hotel was immaculate! From the lobby to the rooms, it was very clean. I had a double Queen room and it was excellent. Pretty bathroom and the room was very spacious. I loved the extra seating in the room such as the lounge chair, desk, and the benches in front of the beds. Although I didn't use the closet it was a nice size too with an iron, ironing board, and safe. The hotel didnt have the usual breakfast because of COVID but they did have the grab and go bags which was already communicated to me before my stay. The grab and go bag contained a muffin, bottled water, and orange. The location was great as the start of the St Charles and The Canal streetcar routes are a block and a half from the hotel. There are plenty of places in the hotel area to eat as well. Overall I had a wonderful experience and will definitely return again.
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Date of stay: July 2020
Value
Cleanliness
Service
Room Tip:Â If you want to be close to the breakfast area choose a room on the 4th floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Wonderful hotel and service in spite of COVID. Staff very friendly. We opted for no maid service in our room but hotel provided plenty of towels, coffee and toilet paper and picked up trash bags left outside room regularly. Instead of the hot breakfast we were given a bag to go breakfast of water bottle, breakfast bar, fruit and muffin each day and coffee was available. The hotel is connected to a mall that had a food court for quick reasonable meals when we were tired. Hotel is on Carondelet 2 blocks from Canal St and Carondelet turns into Bourbon St so we were within walking distance of the French Quarter and tour stops for Mardi Gras World and Royal Carriages. We parked around the block at Hilton for $20/night no in and out which we found reasonable and easy to access.
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Date of stay: December 2020
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good hotel. Valet greets you when you pull up and takes care of your car ($35 a day unlimited in and out). We didn’t need to get it out at all though as this is an excellent location. Can walk right out and to the action. Loved the security feeling of the building. You need your key card to get to the floors on the elevator. Check in was fast and efficient. All the staff was great. Room was the usual and clean. Great stay.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveled for the Clemson/LSU game. Can’t beat the location—1 1/2 blocks from Canal and Bourbon Streets, walking distance to the Superdome, and the Streetcars go right by. Stayed in Room 608, a King Studio which was huge with a wet bar. Loved the spacious layout, but some of the carpet squares were coming up and the shower curtain rod was about to fall down. The room wasn’t serviced one day while we were out, but when we called, the front desk sent someone up right away to clean it. I didn’t have breakfast, but my husband said it was typical for a Hampton. Front desk was very welcoming and helpful with restaurant recommendations.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JustinN1209, Manager at Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Responded Jan 20, 2020
Thank you for choosing to stay with us and for taking the time to provide your valuable feedback.
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Great time in NOLA for the SHRM2022 annual conference. Miss Dawanna D. at the check-in desk made our stay seamless and effortless. She hooked us up with helpful restaurants within walking distance. I was astounded when I asked her how many years she had been with the hotel. Less than one! Wow. That speaks to her business and hospitality acumen. That young lady was with the program! Also speaks to whoever is behind an effective training program. Front of the house to back of the house, all the staff with whom I interfaced where spot on and friendly. We showed up early for breakfast one morning and the staff did their very best to accommodate in a friendly and helpful manner. The coffee was already on so we got what we really needed after a little sampling of the NOLA nightlife the previous evening. The 4th floor breakfast room was quite spacious and welcoming. Rooms were clean, beds & duvet bedding comfortable. Air-conditioning was top notch (important!), daily room cleaning was available if needed and housekeeping delivered towels and extra coffee within minutes of contact with the 1st floor desk. The hotel is located in the French Quarter on Carondelet Street that becomes Bourbon Street after you cross Canal Street, about a block west of the hotel. Hotel is on the trolley line and the local architecture is striking. By New Orleans standards, the area is relatively quiet at night, unlike the nearby Bourbon Street area. New Orleans is well what it is but we felt safe walking from Bourbon Street to the hotel later in the evening. By way of disclosure, I am a seasoned Hilton Rewards member and for total value I recommend this hotel over other Hilton options in the area. Well done staff and management! Good choice top to bottom.
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Date of stay: June 2022
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Ask for suites on south side for great view of local architecture. Ran fan at night - no street...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NorthStar51968638331, General Manager at Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Responded Jun 17, 2022
Thank you for the excellent review! It's lovely you had such a pleasant experience at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area)! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding! We look forward to hosting you again soon for another amazing experience!
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Excellent location and service! Janette at the front desk is amazing! She’s very nice and helpful and provided wonderful restaurant recommendations. The room was very large and clean (Room 405). The bed is very comfortable. The bathroom could use some updating (.5 deduction), but was fine for the amount of time we spent in the room. I like feeling comfortable when I’m in the room and I was very comfortable and pleased. CVS is a block away and had everything you need, including liquor, wine and beer. We will definitely be back on our next trip.
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Date of stay: December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JustinN1209, Manager at Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Responded Jan 2, 2020
Thanks so much for staying with us. We are happy to hear you enjoyed your stay at our hotel. We hope to see you on a return visit. Safe travels home.
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If you like a firm bed you will sleep good, if you don’t, well you need to walk more so you will sleep good. Service in great! All staff were extremely helpful and made great recommendations including parking. Front desk staff advised us that if we wasn’t going it in the vehicle to park less than a block away to save money on parking (more than half off!). Despite no housekeeping due to Covid, they supplied us with plenty of linens and coffee. Our view was of other rooms in the complex, but considering all we did we shower and sleep in the room it was exactly what we paid for! In the middle of the various areas so you can walk to most anything within 15 minutes! I would stay here again!
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a very nice hotel located just outside the traditional area of the French Quarter. The main entrance is two blocks (and not long blocks) from the top of Bourbon Street, and the Green Trolley (St. Charles Avenue) goes right by the front. The location is great! It is within walking distance to the Quarter and to attractions on the Waterfront like the Audobon Aquarium and Insectarium, which are also must sees. Besides the location, the hotel was clean, the staff friendly, the rooms were spacious compared to many city hotels I have seen, and the bathrooms were not tiny! They have reduced room service where they clean only on the fifth day, but you can request cleaning sooner if you wish. Realizing this was the summer and they seemed a tad short staffed, we opted to just request what we needed AS needed (i.e. tissues, towels, pick up the trash when we leave it outside the door), and they did so. The staff was helpful in giving us some hints about how to get around New Orleans and what to do (biggest hint - download the New Orleans Public Transit or RTA map and get the three day pass for eight dollars, well worth it). The breakfast was good and included with the stay (three waffle machines, that always is a winner for me). There could have been more fresh fruit, but otherwise the breakfast was a winner and the location is comfortable and well lit. I would also like to have housekeeping every third day, but again, we could have asked. Biggest complaint is no pool! Could really use that in the summer months. They have a parking garage next to the hotel if you drive in. We flew in to New Orleans Airport and used Uber to get in and out, and the fare is about $32 one way, before tip. Once there the trolleys and buses really get you around the city (thought there are a couple of attractions that are out of their reach, like Mardi Gras World. We walked there under a "heat dome." Take a ride with a cab or Uber! Overall, though, this is a nice place to stay if you want to be near the French Quarter but not in it.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â No pool! We went in late August when the city is hot but the hotel prices are very reasonable.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HamptonNODownTownGM, General Manager at Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Responded Aug 27, 2023
William, it sounds like the Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) was a suitable choice for your stay, thanks to its excellent location and ease of transport. We're glad to hear that you found the rooms generous, our team members approachable, and your whole experience enriched by the services and amenities we offer. We appreciate your feedback regarding our housekeeping cycle, and it's certainly something we can look into for potential adjustments. As for your mention of a pool, while we don't currently feature one, we always strive to ensure our guests' comfort and satisfaction in other ways. We hope your overall experience was enjoyable, and that we'll be able to welcome you back in the future.
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The room was very clean. I liked that they had white comforters on the beds, this way you know they got washed after each stay. The rooms were very quiet, even the the AC was whisper quiet. Free breakfast was very nice and coffee was delicious, unfortunately they didn't refill coffee after breakfast over but they did keep the dining room open. I also liked the safety of having to use room key card to use elevator. Location was the best, you walked a block and the street turned into Bourbon street. I would definitely stay there again.
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Review collected in partnership with Hampton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NorthStar51968638331, General Manager at Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Responded Jul 27, 2022
Thank you for taking the time to leave this wonderful review, Vacation67132362212! We're thrilled to know you enjoyed your stay at Hampton Inn & Suites New Orleans - Downtown (French Quarter Area) so much! We strive for excellence so we're pleased to hear you appreciated not only our refreshed facilities and comfortable accommodations, but also our amenities and prime location! Your praise lets us know we're succeeding! We can't wait to host you again for yet another unforgettable visit! Have a lovely day!
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It's a large buffet breakfast. They have eggs in kind of an omelette style, meat, potatoes every day. Plus waffles, fruit, bagels, bread, yoghurt. Many juices, water and coffee.
Little Rock, Arkansas547 contributions120 helpful votes
I don’t know how many floors the hotel has, buildings in that area of New Orleans are not very tall, so I would say 6 to 8 floors at the most. All the hotels in the United States have to have emergency exit stairs to use in the case of fire, but I don’t know if they are accessible from the outside. You might want to call the hotel directly and ask these questions.
There are more places to choose from in the New Orleans area.
PRICE RANGE
C$164 - C$362 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn downtown/french quarter area hotel new orleans, hampton inn new orleans, new orleans hampton inn
LOCATION
United StatesLouisianaNew OrleansCentral Business District / Warehouse/Central Business District
NUMBER OF ROOMS
210
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hampton Inn & Suites New Orleans Downtown (french Quarter Area) - UPDATED 2025 Prices, Reviews & Photos
Frequently Asked Questions about Hampton Inn & Suites New Orleans Downtown (french Quarter Area)
Which popular attractions are close to Hampton Inn & Suites New Orleans Downtown (french Quarter Area)?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.2 km), The Sazerac House (0.3 km), and Immaculate Conception Church (0.2 km).
