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Doubletree by Hilton Hotel New Orleans

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Doubletree by Hilton Hotel New Orleans
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88 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Valdosta, Georgia
Reviewed yesterday NEWvia mobile

The hotel is in a great location, rooms were clean but overly scented for my taste and the smell caused me to cut my visit short. The staff was helpful but could use more training in customer service. The manager at this location lacks the professional manners needed in the hospitality business..

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Helpful?
Thank mschesgrits
dc
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

If you are looking for the PERFECT location to enjoy the French Quarter, this is it! If you are looking at any of the river-front festivals, this hotel is the perfect location. If you are wanting the Bourbon Street experience, the walk is only a few blocks and the best thing about this hotel is you don’t have all the...

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Helpful?
Thank doroughg
About Hotel's Favourite Review
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

doroughg, We're excited hat you got to experience everything that New Orleans has to offer only a few steps away from our hotel. We agree that we're in a perfect location and glad you took advantage of it. We have also taken the time to recognize Olivia for taking such good care of you. She certainly appreciates your kind words...

Salisbury, North Carolina
Reviewed yesterday NEW

Air conditioning was loud in our room. Beds where fair. Not as good as expected for a Double Tree. Food in restaurant was very good. Guest services was great. Restroom was very small. I could wash my hands while sitting on toilet.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnhO1672JZ
Jackson, United States
Reviewed yesterday NEW

Check In was quick and easy. Great service and hotel experience. All of the staff was friendly and welcoming. I would definitely recommend this hotel to others. The location is very convenient to shopping, food, and entertainment.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank deanishah
Madison, Alabama
Reviewed yesterday NEWvia mobile

DO NOT STAY HERE!! Not family friendly at all. This was the worst stay we have ever had, not only with Hilton but at any hotel we've ever been to. We were told days in advance before checking in that we would have a crib for sure in our room for our baby to sleep. Our other 2 children were...

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Thank Jessica M
Eagle River, Alaska
Reviewed 2 days ago NEW

I stayed here just days before the Jazz Festival and the price more than double the weekend starting the festival and I was here on business not for the festival. It's unfortunate that I had to pay $100 per night more for the weekend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank tinav894
East Bay, CA
Reviewed 4 days ago NEW

We loved the location of the Doubletree. As well, the hotel was recently remodeled and the public areas and rooms are attractive and spotless. Bed was very comfortable too. We are Gold honors members and enjoyed having choices for our complimentary breakfast. The food was good as was the service. We had a great stay and highly recommend this hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank CARileysmom5
Allegan, Michigan
Reviewed 5 days ago NEW

Great property, great staff. Close to French Quarter and Riverfront. Well worth the price. We had a double double room that was very comfortable. We ate breakfast there each morning, the selections were great. I would stay here again without question.

Review collected in partnership with DoubleTree by Hilton
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Thank Derekb1109
Dallas, Texas
Reviewed 6 days ago NEWvia mobile

We arrived early (845am) and were allowed to checkin early. Front desk agent took 25 minutes to check us into 2 rooms. We made another reservation for a third night and were told that "everything has been taken care of" but continued to get emails saying we need to checkin to our 2nd reservation. Checked with the front desk and...

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Helpful?
Thank TXSweetHrt214
Scott_GM_DoubleTree, General Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Hello TxSweetHrt, I am very sorry we failed you on several service opportunities. This is not what I want to see as a general manager. We do value your comments, and I do share them with the team to improve. Our goal is to be the number one hotel in New Orleans for service. I do hope your travels bring...

Louisiana
Reviewed 6 days ago NEWvia mobile

It was only a one night stay, but every moment was perfect. I downloaded the Hilton honors app, which allowed me to check in and choose my own room before arrival. I'm so glad I did! I was able to see the layout of the hotel and book a room that had great convenience to the pool. My 5 year...

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Helpful?
Thank nurseLuvs2travel
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

nurseLuvs2travel, Thank you so much for you great review regarding your recent visit to our hotel. We're thrilled that you and your nephew thoroughly enjoyed every aspect of your stay. We are looking forward to your next visit and are confident that you'll have another memorable experience with us. Sincerely, Cristhian H.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal St, New Orleans, LA 70130-1104
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $189 - $534 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Cancelon, TripOnline SA, Evoline ltd, getaroom.com and HotelQuickly so you can book your Doubletree by Hilton Hotel New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree
Hotel Style:
#7 Spa Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans staff and other travellers.
21 questions
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Spanish Fort, Alabama
Hattiesburg, Mississippi
8 months ago
Columbus, Georgia
10 months ago
New York City, New York

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Questions? Get answers from Doubletree by Hilton Hotel New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think a higher room is best, so you can see out --- it's beautiful.”
TEXASconnie, 12 Apr 2017 | Read review
“Skip the breakfast buffet.....not worth the money”
NeishaR_12, 3 Apr 2017 | Read review
“Corner room was much larger. If you are a Hilton Diamond member, make sure you are on a diamond floor.”
victoriar200, 2 Apr 2017 | Read review
“Rooms were great all over”
butterfly912, 29 Mar 2017 | Read review
“8th floor was fairly quiet with the exception of emergency vehicles once in the early morning hours.”
stanton0918, 19 Mar 2017 | Read review
5 of 5