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Doubletree by Hilton Hotel New Orleans

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44 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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Fort Worth, Texas
Reviewed yesterday NEW

Recommend for family! Very clean hotel, great location. Within walking distance to shopping & restaurants. Very modern rooms with free internet service, a plus for the kids! Great stay with great amenities!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 926jenniferq
Framingham, United States
Reviewed yesterday NEW

The hotel staff was excellent. Yummy cookie!! Rooms are clean with updated bathrooms. Location excellent for all activities. Would stay at this location again if I am in NOLA. Would advise that the breakfast is sub par and the area needs updating and some cleanliness.

Review collected in partnership with DoubleTree by Hilton
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Thank X7828YEmarkc
Reviewed 2 days ago NEWvia mobile

Using a voucher 1 of 2 for a charity auction for this stay..Just checked in and already disappointed. Have never stayed here before. Upon check in-was never directed to where the elevators were to access our room ......the room is right off the elevator and next to ice machine (horrible location)...Granted, they could not fulfill request of king bed. Ok.....

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Helpful?
Thank Meikomeiko
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Meikomeiko, We appreciate you for taking the time to leave us review. We are sorry that your experience thus far has been less than acceptable and the cleanliness of your room was below expectations. We will however share your comments with our Housekeeping team to make sure this is addressed. Please feel free to contact me at 504-581-1300 as I'd...

Shoreham, United States
Reviewed 2 days ago NEW

I was pleasantly surprised when I stayed at this Doubletree Hotel in New Orleans. I didn't know what to expect, but the hotel is updated and modern. The room was very clean and contemporary. The staff were accommodating, helpful, and friendly. It's within walking distance of shops, restaurants, and the French Quarter. I will stay at this hotel again.

Review collected in partnership with DoubleTree by Hilton
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Thank gracew567
austin, United States
Reviewed 2 days ago NEW

We stayed here for a quick night in New Orleans before boarding our cruise ship. Hotel was in a wonderful location and everyone was super friendly. Right across the street was Harrah and it was just a few block down to Jackson Square.

Review collected in partnership with DoubleTree by Hilton
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Thank Barbara F
raleigh, United States
Reviewed 3 days ago NEW

Great location however managers left in charge simply do not appreciate brand loyalty and have no idea what 5 star service is let alone 2 star service. They seem to be in bad moods I guess because of the non stop party in NOLA. Smile and say your sorry about inconveniences that your team caused.

Review collected in partnership with DoubleTree by Hilton
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1Thank Todd M
Cristhian H, Front Office Manager at Doubletree by Hilton Hotel New Orleans, responded to this review

Todd M, Thank you so much for the feedback regarding your recent stay with us. We apologize that your experience left a lot to be desired. We take a lot of pride in our service and is disappointing to hear that we did not reflect that. However, we will use this a training opportunity with our team to continue to...

Austin, Texas
Reviewed 3 days ago NEW

We enjoyed a nice, clean room as we were passing through for a night. The hotel lobby is clean and the front desk staff was friendly and polite, although, not in a hurry (it took 15 minutes to make change for a beverage purchase). Within walking distance to the french quarter and many other area attractions. Checkout was a breeze....

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Thank stanton0918
San Diego, California
Reviewed 4 days ago NEW

Really felt at home here clean great view everyone seemed so happy to have me there I really enjoyed my stay and the beds are crazy comfortable I slept like a baby the food was awesome and the staff was great

Review collected in partnership with DoubleTree by Hilton
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Thank allenaysiaj
Reviewed 4 days ago NEWvia mobile

Great place to stay with the family. Staff was fantastic, every where you went in this hotel was clean, pool was awesome, rooms were great, and location was convenient to the center of town. Did not eat there so I can't offer any details on that subject. Check out at noon was outstanding !

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Thank Alison F
Iowa
Reviewed 5 days ago NEWvia mobile

Stayed 5 nights NOLA for sight seeing. Have stayed at Hilton properties in the past and my expectations were met at this one. For New Orleans, this place didn't have any panache. The lobby reminds you of an airport. In the rooms, the beds were comfy but the space was small, the bathroom tragically so. Decorations were disjointed, round mirror,...

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Thank OldskoolIowa

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
DoubleTree by Hilton Hotel New Orleans is perfectly located next to Harrah's Casino along Canal Street and across from the French Quarter. Local sites and attractions such as Jackson Square, Bourbon Street, Audubon Aquarium of the Americas and Shops at Canal Place are all within close walking distance. Only a short three blocks from the Arts & Warehouse with top museums, art galleries and restaurants our hotel serves as the perfect base to explore the city no matter what your age or interests may be. ... more   less 

Additional Information about Doubletree by Hilton Hotel New Orleans

Address: 300 Canal St, New Orleans, LA 70130-1104
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $223 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel New Orleans 3.5*
Number of rooms: 367
Reservation Options:
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Also Known As:
Doubletree New Orleans
Doubletree Hotel New Orleans
New Orleans Doubletree
Hotel Style:
#7 Spa Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel New Orleans staff and other travellers.
17 questions
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Spanish Fort, Alabama
Hattiesburg, Mississippi
7 months ago
Columbus, Georgia
9 months ago
New York City, New York

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Questions? Get answers from Doubletree by Hilton Hotel New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th floor was fairly quiet with the exception of emergency vehicles once in the early morning hours.”
 of 5 bubbles stanton0918, 19 Mar 2017 | Read review
“Higher rooms give you a better view of the city.”
 of 5 bubbles MatthewM141, 22 Feb 2017 | Read review
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