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The Ritz-Carlton, New Orleans

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The Ritz-Carlton, New Orleans
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2,400 Reviews from our TripAdvisor Community

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Showing 2,336: English reviews
Shreveport, Louisiana
Reviewed yesterday NEWvia mobile

We have stayed at other Ritz properties and this one is quite a letdown. The check in was less than perfect. The person who checked us in didn't pay attention to detail which I expect of the Ritz. Did not know my Gold status with the Ritz and no accommodations made on account of that, no upgrades offered, as if...

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Thank delmundov
Reviewed yesterday NEW

Stayed here for a wedding (which was held offsite). Beautiful, large rooms with full amenities, nice bathrooms, friendly staff, decent rates on valet parking. About what you would expect from a Ritz in downtown NOLA, that being super nice. It didn't feel overly stuffy and pompous, either, which was nice.

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Thank Sean T
Dallas, United States
Reviewed 3 days ago NEW

If you want to stay in the most luxurious and attentive property in NOLa, stay at the Ritz. Convenient to everything with fabulous décor,, luxurious amenities and unparalleled hospitality. By far, the best guest experience in the Crescent City.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank J7260KWdavidm
Saint Louis, Missouri
Reviewed 3 days ago NEW

My hotel room had a huge stain in the carpet and a pillow had stains all over. Also in the banquet area saw a mouse everyday. Front desk staf was friendly and helpful. The staff inbthe banquet area always went the extra mile to help out or get something when asked. Food over all for the banquet area was very...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jason M
New York City, New York
Reviewed 3 days ago NEW

As one would expect, Ritz is Ritz with its proper grown-up luxury and pampering. The service and the room are top notch. It is the perfect setting for more mature couples while may be a little too sleepy for trendy jet-setters. Pros: * Proper luxury hotel. Proper concierge and room service * Nice, relaxing hotel bar (drinks always come with...

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2Thank tb0ntb
Beaumont, Texas
Reviewed 5 days ago NEW

The Ritz Carlton in New Orleans is the epitome of old world splendor that exceeds expectations at every turn! Don't hesitate to book this spectacular gem. The rooms are luxuriously decorated and stocked with plenty of thick fluffy towels and spa quality amenities. We requested a feather free bed and a courteous hotel housekeeping staff member came up immediately to...

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Thank Kmosean
San Francisco, United States
Reviewed 5 days ago NEW

Our stay at the Ritz lived up to all of our expectations. The club level lounge was exceptionally well staffed and managed. Dierdre is the most vivacious and dynamic best friend you never had. Our exchanges fueled by Cadillac Sazeracs will not soon be forgotten. Certainly we will return before these brilliant memories fade.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank jameshI757VT
San Jose, Costa Rica
Reviewed 5 days ago NEW

Shopped at Maison Blanche as a child -slept there as an adult! It is a gorgeous property and the staff are superb! The "Club Room" is a great way to relax and gather yourself while making your plans for the day!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank laly55
New Brunswick, United States
Reviewed 1 week ago

Ritz-Carlton New Orleans is a wonderful place to stay while in New Orleans. Top notch service and attention to detail for the guests. Very close to all of the activities in New Orleans and you will not be disappointed with the staff or service. The hotel decorates very classy for the holidays including a gingerbread room for kids of all...

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Thank robertsT7685DF
Hutchinson, Kansas
Reviewed 1 week ago

Excellent hotel! Great location, very helpful staff. Concierge was very helpful when booking a driver for us to do a neighborhood tour. Housekeeping very quick to respond and refresh rooms. Would definitely stay again.

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Thank tdillon1

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $442 - $908 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#9 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, New Orleans staff and other travellers.
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Ontario, California
25 days ago

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Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms (was in 1005) face interior part of the building, so quieter.”
 of 5 bubbles tb0ntb, 13 Jan 2017 | Read review
“Check out the scrumptious breakfast buffet in the morning!”
 of 5 bubbles Kmosean, 11 Jan 2017 | Read review
“rooms overlooking the atrium are quieter.”
 of 5 bubbles elisan274, 5 Jan 2017 | Read review
“Best view rooms are on high floor, on the side of the french district and Canal Street.”
 of 5 bubbles 990matthieul, 4 Jan 2017 | Read review
“Higher rooms are better for views and a decrease of street noise”
 of 5 bubbles Bhamsnowy, 4 Jan 2017 | Read review
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