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The Ritz-Carlton, New Orleans

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The Ritz-Carlton, New Orleans
The Ritz-Carlton, New Orleans
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2,576 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, New Orleans
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Showing 2,512: English reviews
Albertville
Reviewed 6 days ago NEW

outstanding rooms/facility, HORRIBLE water pressure in the shower, wonderful food at the conference, indifferent personal service to below expectations facility is ideally located in the hubbub of the city excellent shops in the area and the restaurants are easily within walking distance pretty congested vallet area

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jill G
Fort Worth, Texas
Reviewed 1 week ago NEW

The staff does a great job to make your stay pleasurable. If you can, try the Blue Club as Terrance and team are exceptional! Nicely appointed rooms and great location for walking to great restaurants.

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank 999kristopherr
New Orleans, United States
Reviewed 1 week ago

The best experience for my Dad who turned 80 years old. The Ritz treated him well and he felt so appreciated. The service from the valet parking to the entertainment in the Davenport Room was outstanding. Could have not asked for a better time spent with my family.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Z2614LJmarioa
Montgomery, Texas
Reviewed 1 week ago

I've stayed at many top hotels in the 42 countries I've visited or lived in. This one is among the best. I read a review talking about the "tired" facility. This is an old facility with a lot of character. It's like staying in a museum. If you want new, go to the Courtyard or another facility, but if you...

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Thank kamaainaboy
Reviewed 1 week ago via mobile

Wow is the best word to describe this property. We were redirected to this hotel from our reservation booking company and were so happy with our stay. The staff exceeded all our expectations. We especially enjoyed Sunday and Deidre in the Club Lounge. They were welcoming and made us feel like Royalty. This was my boyfriends first time in NOLA...

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Thank Dawn L
Philadelphia, Pennsylvania
Reviewed 1 week ago

Love this hotel and have stayed many times. The rooms really vary so ask what you are getting. The club floor is outstanding maybe the Ritz's finest but those rooms can be tight with very small windows.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Lisa G
Nazareth, United States
Reviewed 1 week ago

The hotel was old, but beautiful. The service, particularly the housekeeping service, was spotty at best. We had two rooms for four nights, and housekeeping missed one of our rooms on two separate mornings. In the other room, they forgot to leave towels one morning. We each received turn down service only once. The hotel is pricey, and we were...

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1Thank gregn88
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear gregn88, Thank you for sharing your comments with the Trip Advisor Community regarding your recent experience with us. I am sorry to learn that we did not live up the Ritz-Carlton standards which we strive to always achieve. Our mission is to provide the finest personal services and facilities for our guest and it is evident that we fell...

florida, United States
Reviewed 1 week ago

Expect the Ritz services and ambience would be better or equal the JW Marriott, but that was not the case for this property. Did not get the Wow feeling from the room to the restaurant. The service was slow and the waitress forgot our order. The wall in the room is very thin, we can hear everything from the next...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank V5032ISamyt
JOliver-GM, General Manager at The Ritz-Carlton, New Orleans, responded to this review

Dear V5032ISamyt, Thank you for sharing your comments with the Trip Advisor Community regarding your recent experience while staying at The Ritz-Carlton, New Orleans. I apologize for the inconveniences you encountered throughout your stay. Our Credo states that “we pledge to provide the finest personal service and facilities for our guests.” After reviewing your comments we certainly missed the mark...

Houston, Texas
Reviewed 1 week ago

Loved every minute of our time there. Very beautiful hotel, staff is excellent! Had an incident with valet accidentally locking keys in our vehicle when checking out, staff and manager went above and beyond to make up for error. Everyone we came across was so friendly and professional. Will definitely stay again soon!!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Thank Jose M
Cape Girardeau, Missouri
Reviewed 1 week ago via mobile

Beautiful, ornate, classic, warm. The place is on point in so many facets. The Davenport lounge (jazz music) is an experience worth every moment and makes you savor the best cocktails and music at the same time. The best nights to go to the lounge are Wednesday and Thursday evening. The music is from 530 to 9ish. Go grab a...

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Thank Garrett O

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Creating memories within the historic 1908 Beaux Arts Maison Blanche building, The Ritz-Carlton, New Orleans retains the grace and charm of an antebellum mansion. Guests of our French Quarter hotel have the honor of resting near popular area attractions, including Bourbon Street, but can also experience local traditions in our Courtyard, which hosts special events with our Crawfish Concierge, Snowball Sommelier and Oyster Butler. The Ritz-Carlton, New Orleans offers a peaceful retreat with feature ... more   less 

Additional Information about The Ritz-Carlton, New Orleans

Address: 921 Canal St, New Orleans, LA 70112-2503
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $440 - $1,128 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ritz-Carlton, New Orleans 4.5*
Number of rooms: 452
Reservation Options:
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Also Known As:
The Ritz-Carlton New Orleans Hotel New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
Hotel Style:
#5 Spa Hotel in New Orleans
#8 Luxury Hotel in New Orleans
#14 Business Hotel in New Orleans
#27 Romantic Hotel in New Orleans
#32 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, New Orleans staff and other travellers.
15 questions
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Ontario, California
3 months ago

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Questions? Get answers from The Ritz-Carlton, New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are very quiet. Ask for a room with a view.”
 of 5 bubbles 751susanl, 20 Mar 2017 | Read review
“A higher room might alleviate noise and external light problems.”
 of 5 bubbles laurahorowitz, 17 Mar 2017 | Read review
“Canal Street view nice but traffic noise.”
 of 5 bubbles tripsbeus, 13 Mar 2017 | Read review
“Rooms on higher floors tend to be a bit quieter”
 of 5 bubbles 316briand, 10 Mar 2017 | Read review
“We enjoyed facing the courtyard for the view and less noise than facing Canal.”
 of 5 bubbles GOYAYTravel, 6 Mar 2017 | Read review
5 of 5