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Empress Hotel

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Traveller (118)
Room & Suite (66)
Ratings and reviews
Ratings
Location
Cleanliness
Service
Value
3 weeks ago
“Pablo, the worst experience ever.”
31 May 2018
“Do not book this hotel”
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What's included
Free Internet
Free Parking
Air Conditioning
Non-Smoking Rooms
Pets Allowed
Pool
Restaurant
1 Star Hotel
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Location and contact
1317 Ursulines Ave, New Orleans, LA 70116-2309
18.9 km to Louis Armstrong Intl Airport
23 restaurants are within a 0.5 km radius
0.9 km from French Quarter
View nearby attractions and restaurants
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (281)
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1 - 5 of 269 reviews
Reviewed 3 weeks ago via mobile

I made a reservation not getting all the information and ended up staying in hell for the weekend. The crackheads, the drugs they do, and the cops searching for them make this hotel seem like a circus. The rooms are at par with jail cells....More

1  Thank pablomart7
Reviewed May 31, 2018

Thought would be a place to stay near bourbon street area. This isn't a cheap alternative. Staff is rude. management is uncooperative. cockroaches everywhere. bed and bath room in generally is filthy. and cannot state enough how terrible the staff is

2  Thank Sam P
Reviewed May 12, 2018 via mobile

Please do not think this is a cheap spot to get your head down, we had the same thought.... the prostitution and Meth heads are very much around. Bathroom.... brown dirty stained with hair and dead cockroaches in the bath. In the small room .......More

3  Thank Emcn29
Reviewed April 16, 2018

The staff is rude and aggressive. The room dirty (the first day they did not set my room up). A dead body of a bug remained on the floor for all the time of my stay. The bed uncomfortable, At 3,30 am a night a...More

4  Thank Antonio_It71
Response from empresshotel00, Manager at Empress HotelResponded April 17, 2018

We are extremely alarmed by your statement regarding your stay with us, we take these situations very seriously indeed. Our staff are trained to deal with all experiences unique to New Orleans (intoxicated or party atmosphere). We never want to erroneously withhold a $10 room...More

Reviewed March 26, 2018 via mobile

The empress hotel was a very nice comfortable stay for me. Rooms were awesome staff was very welcoming. Very close to the French quarters which is what I appreciated the most. I will be returning here when needed. Good job guys!

Thank Jeffery678
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About
Amenities
Top amenities
Free Internet
Free Parking
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Room amenities
Air Conditioning
Details
Price range
US$87 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$87 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (118)
Room & Suite (66)
Nearby
Treme
That sound? That flavor? That certain je ne sais quoi
that lets you known you’re in “Nawlins” and nowhere
else? It’s all good and in broad abundance on the
streets of Tremé, where so much of what’s considered
to be the very best of New Orleans culture and
tradition is, put simply, just how people go about
their daily lives in this historic part of town. As
one of America’s oldest African-American neighborhoods
...More
Questions & Answers
Ask a question
spelevatordover
February 4, 2017|
Answer
Response from jjenkins318 |
The famed slumlord is Joan Brooks. Google her.
0
Votes
Shawn H
June 20, 2016|
Answer
Response from Wix S | Reviewed this property |
Well, no one in my family has experience in the hotel business nor do we want such experience. That's why! ;-) Wix
-3
Votes
crabrab
February 5, 2015|
AnswerShow all 4 answers
Response from ChrisKCK | Reviewed this property |
Wish I could answer. Have not been back, but I doubt much has changed. Although, the room taped in the episode was MUCH "nicer" than the pit we stayed in.
1
Vote
Room Tips
"Don't go here"
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"If you don't like your room ask to see another one."
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"Go to a different hotel"
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"make a reservation"
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