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Quality Inn & Suites Maison St. Charles

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Quality Inn & Suites Maison St. Charles
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957 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites Maison St. Charles
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Showing 927: English reviews
Chicago, Illinois
Reviewed 3 weeks ago

You can tell all rooms were updated, fresh paint, new mattresses - all spotless. Close to everything with street car right in front of the hotel. A beautiful oasis with hotel rooms sitting off the entry way. Safety was a priority with a securing guard sitting out near the parking area. Clean breakfast area. Staff are remarkable and go out...

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Helpful?
Thank kat633clair
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to review your stay. Our talented and dedicated staff are the secret to our success and they truly go out of their way to make every stay memorable. Thank you for your time and we look forward to serving you as your future travels bring you...

Alberta
Reviewed 4 weeks ago

Booked and paid for a week, ready to leave after 3 days! I am a seasoned traveller and am used to things not being up to "standard" in different countries, but this is USA! Upon arrival, greeted by front desk, security, very informative and hospitable. Several issues left me with a bad experience, simple things that could be rectified for...

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Helpful?
Thank AlbertaJoyW
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to tell us about your stay. As we are at the tail end of a complete property renovation, the pieces are coming back together and the "growing pains" had a direct impact over the very busy Halloween/Voodoo Festival Weekend and for that we do apologize. Rest...

Briggs TX, United States
Reviewed 4 weeks ago

We arrived in New Orleans one day earlier than planned & had no advanced reservation. Our GPS showed a Quality Inn near the center of town. At first glance this hidden jewel looks a little tarnished but when you enter to the grand stair way, registration desk and really nice people you realize you're going to be home. The parking...

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Helpful?
Thank Carol S
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to let us know how much you enjoyed your stay. The hotel is a gem hidden in the heart of the Garden District and we appreciate your taking the time to let us know how much you enjoyed our location. Laissez les bon temps rouler!

Jacksonville, Florida
Reviewed 4 weeks ago

Overall we thought the rooms were quite nice although a little dated. The location was very good. There are some things they need to fix before we would go back. They charge $25 a day for Valet Parking which was the only way to park there even though they had a large parking lot behind the hotel. It was very...

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Helpful?
Thank David R
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for taking the time to tell us about your recent stay at the Maison St. Charles Hotel. We are at the end of a renovation of the property and are exploring ways to upgrade our offering including breakfast. We appreciate your telling us about your stay we look forward to serving you on the next trip to the...

Blue Springs, Missouri
Reviewed 5 weeks ago

The hotel itself is very nice and in a great location. Across the street from the hotel is the trolly stop which makes it convenient to visit several locations. The only negative about this hotel is the bellhop insists to take your luggage even after you have told them NO on several occasions and explains it is policy. They also...

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Helpful?
Thank jessica s
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to review your stay. Bell Service and Valet Parking are just two of the options available at our hotel to help you relax and enjoy all that New Orleans has to offer. We can't wait to see you again. Laissez les bon temps rouler!

Columbus, Ohio
Reviewed 5 weeks ago

This gem is truly hidden down the road fromm Bourbon Steet. So many folks want the loud and glitz of the Quarter. But this is just a trolley ride away. Quie, clean, and reasonably priced with free parking if AAA nmember. The breakfast is included and it is a BIG one. Take your treats and eat outside. It is very...

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Helpful?
Thank tessbroz
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing to stay with us at the Maison St. Charles Hotel. The heart of the Garden District is conveniently located to all that the New Orleans French Quarter has to offer in a cozy setting minutes from downtown. We are thrilled that you enjoyed your stay and we look forward to serving you on future visits. Laissez...

Reviewed 31 October 2016 via mobile

My wife and I visited New Orleans for a cruise that was sailing from there so we booked a three night stay at this hotel on St. Charles. Great little place with standard rooms and convenient location. The morning breakfast was awesome and we hopped on the trolley to take us into the French Quarter and around town. We would...

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Helpful?
Thank Michael H
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel on your recent visit to the Crescent City. We were happy to host you before the Cruise and we look forward to serving you on future visits to the heart of the New Orleans Garden District. Laissez les bon temps rouler!

Reviewed 30 October 2016

We stayed for a week. The day we arrived the front desk staff was very nice and helpful with all of our questions.The hotel is a great place to stay its location is perfect because you can take the trolley to the French quarters or just walk around the garden district. The hotel has a good free breakfast it has...

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Helpful?
Thank Patricia T
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel and for taking the time to review the Hotel. Most of our guests find our location and offerings to be a tremendous value in the New Orleans Garden District with easy walking access to all that Downtown and the French Quarter have to offer and we are thrilled that you found...

Jacksonville, Florida
Reviewed 29 October 2016

We stayed here as our plan was to visit the World War II Museum, which is nearby. The room was good for the price. The room was clean, and the staff were very friendly and helpful. The bathrooms can use updating. The selections for breakfast were limited and not very good. There was no fresh fruit. We got there early...

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Helpful?
Thank Cindy R
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles on your recent trip to New Orleans. Our location in close proximity to the World War II Museum makes us a desired location in the heart of the Garden District. Thank you for taking the time to tell us about your stay and we look forward to serving you on future visits...

Lansing, New York
Reviewed 26 October 2016

The location was convenient with respect to the Street Car line, but the neighborhood got a little dodgy at night (as does most of New Orleans). The room was adequate for the price, though I would have liked to be on the second floor (for safety reasons). The courtyard is beautiful and well maintained. My only real complaint is that...

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Helpful?
Thank slyellie
Barrett W, General Manager at Quality Inn & Suites Maison St. Charles, responded to this review

Thank you for choosing the Maison St. Charles Hotel on your recent visit to the New Orleans. Our courtyards and setting make us a slice of the French Quarter in the heart of the Garden District. Thank you for letting us know about your reservation issue that we will be following up on and we look to serving you on...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Inn & Suites™ Maison St. Charles is conveniently located on St. Charles Avenue, near the French Quarter and the central business district. The St. Charles Streetcar, the oldest continuously operating streetcar line in the world, runs right at the hotel's front door. This New Orleans, LA hotel is close to popular attractions, including the Audubon Aquarium of the Americas, the Audubon Zoo, Mississippi River Cruises, the Louisiana Superdome and the University of New Orleans.The hotel has just completed an extensive remodeling of the grounds and guest rooms, including 32-inch flat-screen televisions, painted walls instead of wallpaper, new carpet and new vanities that rival those of higher priced hotels.The Unofficial Guide to New Orleans (Macmillan Travel) named this hotel the Best Accommodation Deal in New Orleans.Hotel amenities include free continental breakfast, free local calls, free in-room coffee, free The Wall Street Journal, free in-room premium movies and delicious free coffee, juice and pastries. Be sure to take advantage of the outdoor pool with hot tub and poolside cabana.This New Orleans, LA hotel provides business travelers with conveniences like wireless high-speed Internet and access to fax services. Meeting and banquet space is available to accommodate most events and business functions.The guest rooms are located in buildings that surround patios with tropical flowers, plants and trees. Five of the hotel's buildings are listed as historically significant by the United States Department of the Interior. Select rooms come equipped with refrigerators and microwaves.Whether traveling to New Orleans, Louisiana for business or pleasure, the Quality Inn & Suites Maison St. Charles provides friendly customer service, unique accommodations and affordable rates to every guest. Come enjoy this hidden gem in the heart of it all. ... more   less 

Additional Information about Quality Inn & Suites Maison St. Charles

Address: 1319 Saint Charles Ave, New Orleans, LA 70130-4335
Region: United States > Louisiana > New Orleans
Price Range: $118 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites Maison St. Charles 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Maison St. Charles Hotel New Orleans
Quality Inn New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Maison St. Charles staff and other travellers.
23 questions
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Las Cruces, New Mexico
Pittsburgh, Pennsylvania
over a year ago
Gresham, Oregon
over a year ago

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Questions? Get answers from Quality Inn & Suites Maison St. Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms near the pool smell of chlorine, so ask for the garden instead.”
 of 5 bubbles 266viennal, 20 Nov 2016 | Read review
“Do not get a room anywhere near the elevators!”
 of 5 bubbles AlbertaJoyW, 8 Nov 2016 | Read review
“First floor right across from the breakfast room was great, nice patio for relaxing/meals.”
 of 5 bubbles 839carols, 6 Nov 2016 | Read review
“Ask for a courtyard away from the pool”
 of 5 bubbles tessbroz, 1 Nov 2016 | Read review
“Ask fro a room in the courtyard!”
 of 5 bubbles PatriciaT578, 30 Oct 2016 | Read review
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