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Residence Inn New Orleans Elmwood

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1080 Elmwood Park Blvd, New Orleans, LA 70123-2309
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (17)
Room & Suite (47)
Dining (11)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn New Orleans Elmwood
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#135 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
Enjoy excellent value at the brand new Residence Inn New Orleans/Elmwood pet friendly extended stay hotel and discover the comfort of hotel rooms and suites with a host of amenities. Conveniently located near Mercedes-Benz Superdome, Smoothie King Center, Audubon Aquarium of the Americas, Audubon Zoo, Jackson Square and other top destinations. Our hotel pampers guests with the convenience and comfort of free Wi-Fi in the lobby, free daily hot breakfast, fitness center and an outdoor pool opened year-round. Suites include free WiFi, full-sized refrigerator, microwave, dishwasher, 2 burner stove top and flat screen TVs. Meet up with family, friends or associates during our socials taking place Monday, Tuesday and Wednesday evenings. For the business we have meeting space available that can accommodate up to 60 people and a business center complete with a computer, printer and fax capabilities. We look forward to welcoming you to the Residence Inn New Orleans/Elmwood!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Internet
Outdoor pool
Baggage storage
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Fireplace
Housekeeping
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Hotel links
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48Reviews1Q+A6Room tips
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Popular mentions
F A wrote a review Apr. 2021
Toronto, Canada64 contributions21 helpful votes
Booked a stay here through booking.com.Confirmed that I can cancel with no penalty. Cancelled it months in advance, They still charged me for my entire stay. After numerous phone calls and emails to the hotel and Booking.com they started to slowly refund my money with 4 separate payments. But they still have kept over $300 of my money. Looks like their plan is they illegally charge you even if you cancelled, then they refund your money in installments hoping you will not notice that they have not refunded the full amount. Scary thing is that Booking.com refuses to help me so it seems that Booking.com is participating in this customer scam with the hotel. The hotel is a preferred partner of Booking which I guess means that they split the money they steal from customers. I guess with COVID these hotels and travel companies are desperate to make money, but doing it by ripping off customers is wrong and short-sighted- it will catch up to you in the end.
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Date of stay: April 2021
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Traveler 24/7 wrote a review Jan. 2021
Washington, District of Columbia, United States7 contributions
+1
Caution!!!! Don’t be fooled by the pictures online. This may be a newly built hotel, but due to poor management and poor housekeeping this hotel is on par with a Motel 6. First thing you notice when you enter the hotel or walk to your room is this hotel is 420 friendly. Yes this hotel smells like a marijuana smoke house. The rooms are disgusting, nothing appears to have been wiped down. Table and night stands are sticky. Towels are dingy, trash through out the hotel. I woke up in the middle of the night to a roach on my bathroom floor, 1/2 the TV stations not working. Dishes were rinsed off and not cleaned, you could still see food on the plates. Use the dishes and utensils at your own risk. Mold in shower picture attached for proof. If negative stars was a thing, this hotel would be a prime candidate. Take my review for what it’s worth, but with COVID running rampant, stay at your own risk. Make sure your bring your own cleaning supplies if you decide to stay. Definitely better options for the price. This should be an hourly motel instead of a daily hotel especially in the condition that it is kept in.
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Date of stay: January 2021Trip type: Travelled on business
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Response from Brandie Euper, General Manager at Residence Inn New Orleans Elmwood
Responded Feb. 1, 2021
Dear Mr. Angello3695, Thank you for taking the time to share your valuable feedback. My name is Cheryl Hephill and I am the Guest Service Manager at the Residence Inn New Orleans Elmwood. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear more about your recent stay in an effort to prevent this issue from occurring in the future. Please let me know the best contact number and time to reach you, or feel free to contact me via phone anytime at 504-619-9889. I look forward to speaking with you in order to restore your confidence in the Residence Inn New Orleans Elmwood. Sincerely, Cheryl Hemphill
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8675309bergman wrote a review Dec. 2020
Kansas City, Missouri510 contributions196 helpful votes
The pros - close to the airport, newer, friendly check-in The cons - customer service - we had no TV remotes in our room to either TV. When my son went out to tell them this, they told him to go look again. We looked again and no remotes. They said they would bring us new ones. Never happened. Cleanliness of the rooms - there was something sticky on the kitchen floor and there were some dead ants in the bathroom by the bath tub.
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Date of stay: December 2020
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1 Helpful vote
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Response from Brandie Euper, General Manager at Residence Inn New Orleans Elmwood
Responded Dec. 28, 2020
Thank you for taking the time to share your valuable feedback. The experience you described is not characteristic of the level of service our associates strive to provide. For this, I sincerely apologize. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can deliver great experiences. Thank you for staying at the Residence Inn New Orleans Elmwood and we hope you choose to create more memories with us whenever your travels bring you back to New Orleans.
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Princess Porter wrote a review Oct. 2020
New Orleans, Louisiana, United States37 contributions19 helpful votes
I came to New Orleans to visit my mom. I used my employee rate when available. Given my rate was cheap. They still provide top notch service. They tried to accommodate my requests or give me options. Not many hotel do this especially if you're only paying 20% of their base rate. The hotel is clean and have sanitizer stations everywhere. Glad this hotel exists. Princess Porter
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Brandie Euper, General Manager at Residence Inn New Orleans Elmwood
Responded Oct. 7, 2020
We are delighted to have been your chosen hotel during your recent stay in New Orleans. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn New Orleans Elmwood and we hope you choose to create more memories with us whenever your travels bring you back to New Orleans.
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Chris G wrote a review Aug. 2020
New Orleans, Louisiana20 contributions14 helpful votes
Well, this is the second time I’ve stayed here. It’s nice enough...though definitely rough around the edges and I’m not sure why as it seems new enough. There are gouges in the walls, rips in the carpet, and fixtures that are more finicky than you would expect for a hotel. That is to say, these are the typical types of things that you might see at a suburban hotel but you wouldn’t expect to put up with at a location down in the Quarter at multiple times the price. YMMV. That’s all fine and good and I’m not too worried about things like that. But tonight, while staying in a ground-floor room, a moderately-sized American cockroach trudged across the kitchen floor like it owned the place. This was a major bummer. Was it a five-star hotel to begin with? Maybe not, but the well-stocked kitchen made it very attractive for me as I travel every two weeks to this area with my young son in tow. And yes, “this is south Louisiana,” but I’m of the belief that there should be a zero tolerance policy about cockroaches in hotels. So: travelers beware, this place has cockroaches. I will stay here again because I’m more or less bound to do so by my family arrangements. But from now on, I’ll be traveling with roach spray. Boo city.
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote
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Response from Brandie Euper, General Manager at Residence Inn New Orleans Elmwood
Responded Aug. 10, 2020
Thank you for choosing to stay at the Residence Inn New Orleans Elmwood and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent issues like this from occurring in the future. We appreciate you choosing to stay with us during these unusual times.
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PRICE RANGE
US$145 - US$260 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew Orleans
NUMBER OF ROOMS
119
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Frequently Asked Questions about Residence Inn New Orleans Elmwood
Which popular attractions are close to Residence Inn New Orleans Elmwood?
Nearby attractions include Defy (1.0 km), Adventure Quest Laser Tag (0.2 km), and The Mill Bar (1.2 km).
What are some of the property amenities at Residence Inn New Orleans Elmwood?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn New Orleans Elmwood?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Residence Inn New Orleans Elmwood?
Guests can enjoy free breakfast during their stay.
Is parking available at Residence Inn New Orleans Elmwood?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn New Orleans Elmwood?
Conveniently located restaurants include Copeland's of New Orleans, Raising Cane's Chicken Fingers, and Five Guys.
Are there opportunities to exercise at Residence Inn New Orleans Elmwood?
Yes, guests have access to a pool and a fitness centre during their stay.
Are pets allowed at Residence Inn New Orleans Elmwood?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Residence Inn New Orleans Elmwood?
Many travellers enjoy visiting Longue Vue House and Gardens (6.6 km) and Camp Parapet Monument (3.4 km).
Is Residence Inn New Orleans Elmwood accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.