We celebrated our 10 year wedding anniversary here and I’m so pleased with our stay. The location is perfect and the room was large. We stayed in a Burbon St. balcony suite. We did have to request a fridge but it arrived quickly. The staff was so kind and accommodating. The king bed was so comfortable. The pool was outstanding. I would definitely stay here again. The only reason I did not give five stars is because the balcony we had was shared with another room and I was told it would be a private balcony￼.
We stayed at this this hotel back in the day when it was the Ramada. When The Sheraton took over, the rate shy rocketed! So we stayed else where. Well....we decided to check out post covid rates and they were extremely lower so we booked 3 nights. The rooms have been remodeled making them more functional nad they appear bigger. The beds are amamzing. We stayed Mon- Wed so noise was minimal but I heard the weekends are very loud. I will come back as I enjoy people watching on the balcony!
Stayed on the third floor on the Toulouse street side. Had a balcony to sit and watch some of the people on Bourbon street. Very clean, but no restaurant or bar facilities were. On-site parking was good.
1. We made a reservation and we were promised a balcony room on the corner of Bourbon & Toulouse. That did not happen. 2. Our written confirmation from the hotel advised that our check-in time was 1:00 p.m. We arrived about 1:30. Room was not available, and we were advised it would be available "shortly", and to check back in an hour. We returned at about 3:00 p.m. Room was not available, and we were advised it would be available "shortly", and to check back in 30 minutes. We returned shortly before 4:00 p.m. Room was not available. We were advised it would be available very soon, and to please wait in the lobby and they would come & notify us when the room will be ready. We are now very unhappy. Management stated that our check in was not 1:00 pm despite the written confirmation, and that the written 1:00 pm check-in language did not "really" mean we could check in at 1:00 p.m. Our response was if the check in really does not mean anything, then the check out time has no meaning either. 1 hour later. Shortly before 5:00 pm, we make another inquiry, and we are told the room is now ready. No one came to us and told us the room was ready, despite a promise to do so.…
I just stayed at this hotel and it has an excellent location , it is nice , service is just ok . Rooms are fine but double beds are not even queen , they are smaller ... just FYI for families or friends staying more than 2 in a room ! Valet parking is $35 plus taxes ... per night . No restaurant is open , just the Pool .