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Hilton Garden Inn New Orleans Convention Center

1,394 reviews
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Traveller (152)
Room & Suite (98)
Pool & Beach (10)
Overview
  • Excellent40%
  • Very good34%
  • Average13%
  • Poor8%
  • Terrible5%
Travellers talk about
“front desk”(155 reviews)
“french quarter”(239 reviews)
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Hilton Garden Inn New Orleans Convention Center
Special Offer: Double Points, Every Stay
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,394)Write a Review
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Show reviews that mention
All reviewsfront deskfrench quarterwarehouse districtcruise terminalnice hotelbreakfast buffetwwii museumwithin walking distancevalet parkingvalet servicewould stay here againenjoyed my staymardi grasfew blocksbourbon streethginola
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201 - 205 of 1,348 reviews
Reviewed 26 April 2017

The Hilton Garden Inn New Orleans Convention Center is an excellent location for Business Travel or for any convention activity near or surrounding the convention center. Ideally locate for the Riverview Outlet Center and the cruise terminal.

Review collected in partnership with Hilton Garden Inn
Thank roderickm558
Reviewed 26 April 2017

The rooms are big. The housekeeping is below average. Should do better cleaning the rooms. I stayed for 4 days, after the first day, I posted the do not disturb and they did not do any cleaning. I spent most of my time out. They...More

Review collected in partnership with Hilton Garden Inn
Thank abdelm0atyf
Response from Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 27 April 2017

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do...More

Reviewed 25 April 2017

The room I stayed in had a bad mattress and pillows. The bed had a dent in it and the pillows were very thin. I don't think I would ever stay here again. I stayed here last year and it wasn't like this. .More

Review collected in partnership with Hilton Garden Inn
Thank D4310EQandreap
Response from Erica D, Front Office Manager at Hilton Garden Inn New Orleans Convention CenterResponded 26 April 2017

Let me start by apologizing for the inconvenience you have endured during your stay. I know that this has hampered your plans and I am truly sorry. Nonetheless, at Hilton we strive to provide our guest with exceptional service and we have failed to do...More

A TripAdvisor Member
1
Reviewed 24 April 2017 via mobile

Amazing food made by Terrel Kelly! My husband is the pickiest eater you could ever possibly meet but he was practically eating out of Mr. Kelly's hand. He had a smoked sausage with white rice, soup beans and bread. I had an awesome sandwich with...More

Thank A TripAdvisor Member
Reviewed 24 April 2017

This hotel has a problem with Comm.,when i checked in i told them we had an early filght ant to please give us a wake up at 3:00 am so we could catch a shuttle to the air port ,so what happends we get a...More

Thank Bruce T
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$124 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$124 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Business Hotel in New Orleans
#39 Family Hotel in New Orleans
#56 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (152)
Room & Suite (98)
Pool & Beach (10)
Dining (8)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Nearby
Arts District / Warehouse District
Once a thriving industrial zone, today this district
is home to a buzzing arts scene with an amazing
assortment of galleries, boutiques, and studios having
moved in and set up shop throughout the disused
warehouses for which the area is so well known. Much
of the art you'll come across here is local in scope,
ownership and inspiration. However, among the many old
brick warehouses are modern structures of steel and
...More
Questions & Answers
Ask a question
angie b
29 January 2018|
AnswerShow all 4 answers
Response from CristianS954 | Reviewed this property |
This one
0
Votes
Christa D
19 November 2017|
AnswerShow all 2 answers
Response from jacquelinelU6807PA | Reviewed this property |
No shuttle services at all just cabs outside. You will do better to pay for car parking at cruise line.
0
Votes
jagbasi8
25 August 2017|
AnswerShow all 7 answers
Response from 859kellig | Reviewed this property |
small fridge and coffee maker
0
Votes
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Room Tips
"We had a room with a view of the courtyard, it was quiet on that side."
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"Will not stay here next time We travel to New Orleans"
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"Ask for top floor (7) and even numbered room."
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"Good tip is to find another hotel."
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