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Holiday Inn Downtown Superdome

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Holiday Inn Downtown Superdome
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1,192 Reviews from our TripAdvisor Community

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Showing 1,066: English reviews
Boston, Massachusetts, United States
Reviewed 19 August 2014

I traveled to New Orleans with two friends for Jazz fest at the end of April. I booked in January with a New Orleans Jazz Fest group code (they post these on their site!) and locked in a refundable (up to 48 hours before) rate. The rooms were clean, stylish (seem recently updated), and had plenty of space. I loved...

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Helpful?
Thank Ali K
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

We appreciate you still thinking of us after much time has passed, thank you for sharing your Jazz Fest experience! Our downtown location warrants a nice escape from the eventful French Quarter area, but is still close enough to the action to stay involved. We look forward to serving you again for the 2015 music festival season!

Reviewed 17 August 2014 via mobile

We visited New Orleans firing our recent American road trip. We stayed in this hotel for 2 nights. The hotel itself was fine, relatively clean, spacious rooms, helpful staff however the noise all through the night was dreadful. The air conditioning unit, which was necessary in the mid August heat sounded like a fighter jet taking off! It was impossible...

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Helpful?
Thank Mandypandy1
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for highlighting our successes and enlightening us on where to focus our efforts! We certainly appreciate your time. Please visit us once more, I have no doubt we can exceed your expectations should you choose to give us a second chance!

Cary, North Carolina
Reviewed 16 August 2014

Stayed here in Jul and Aug. Debra and staff was responsive towards my requirements. They helped to arrange for tours. Location of Hotel is pretty close to attractions (shops on canal street, superdome etc.). Nice Hotel to stay and enjoy

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Helpful?
Thank satish_si
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you kindly for taking the time to review our hotel and recognize one of our team members! We take great pride in our perfect location and exceptional service. Please come back and see us soon!

Mandeville, La
Reviewed 11 August 2014

We booked the Hotel for a Business Meeting on August 9th and had guests checking in on August 8th includin me and my wife. The Staff which included everyone from the front desk to Anphia, Lauren, Ralph, Debbie etc were Amazing! Everything we asked for was provided and then some. The rooms that the guests and myself stayed in were...

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Helpful?
Thank PrimericaRVP
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for choosing the Holiday Inn Downtown Superdome for your event! We greatly appreciate you taking the time to share such a wonderful experience and recognize members of our team who went above and beyond to make it a success! We look forward to hosting your future meetings!

Reviewed 11 August 2014

Stayed here in July 2014 for the Essence Festival. The hotel is within walking distance to many attractions (the Superdome/ Bourbon Street etc) The rooms were fairly clean (there was some dust). I would stay here again.

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Helpful?
Thank 1Calitraveler
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for notifying us of the dust found in your room, we will certainly address the concern with our housekeeping team. We look forward to your return next year for Essence Festival. You'll find we truly take feedback to heart and utilize the information to improve the guest experience. We'd love the opportunity to earn a 5 star review!

Lacey, Washington
Reviewed 10 August 2014 via mobile

The hotel is a walking distance to the French Quarters! The tram passes just across the street which it a great advantage for easier transportation. The rooms are clean and staff is friendly. Parking is free for guests. Breakfast buffet is ok, but the menu is diverse and prices are really affordable.

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Helpful?
Thank Lucia C
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for choosing the Holiday Inn Downtown Superdome for your stay! We greatly appreciate the recommendation. To clarify, parking is only included if booked in a package.Otherwise, it is $29 daily and guests receive unlimited access to our attached garage. We hope to serve you once more on your next trip to the Crescent City!

Warrenton, Virginia
Reviewed 6 August 2014

Usually stay at Hilton Hotels but after this stay at this Holiday Inn we will look first to HI when in New Orleans. Front Desk and Restaurant staff were excellent. Room was super clean and new fixtures. Restaurant had very fast service and reasonable prices. I would like to thank the Night Manger, John for his services beyond the usual....

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1Thank John S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

It's wonderful to see we converted you to a loyal customer! "Perfect Stay" is exactly what we strive to provide and feedback such as yours is the best reward for our efforts! Thank you kindly for taking the time to share that we exceeded your expectations. We look forward to serving you again soon!

Newcastle upon Tyne, United Kingdom
Reviewed 5 August 2014 via mobile

Stayed 3 nights. No probs at all with hotel...very clean, room fine. Wifi was utterly rubbish though and we struggled to get online for longer than 1 minute. Also parking was v expensive at 30 dollars a day which we werent expecting. Its about a 10 min walk to bourbon st and french quarter. Its in a safe area. Pool...

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Helpful?
Thank Claire T
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

I apologize you had issues accessing the internet and appreciate you bringing it to our attention. We will certainly reach out to our provider for a resolution. Unfortunately, parking is a commodity in the downtown area and our rates are comparable or less than the surrounding properties. Additionally, our guests have the convenience of an attached garage and unlimited access...

Jacksonville, Florida
Reviewed 5 August 2014

The hotel has a beautiful outdoor pool area on the 8th floor? The hotel was clean. I was really impressed with the staff - very friendly and very accommodating. They allowed us to check in early.The linen was clean and the bed was very comfortable. We had 2 queen beds. The room is large enough to lounge in. The daily...

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Helpful?
Thank Gloria6289
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the fantastic review! We take great pride in our beautifully renovated property, perfect location, and stellar staff. Please come back and see us again so we can earn a full 5 stars for your experience!

Reviewed 2 August 2014

I love the place, it was walking distance from the city. the service at the hotel was good. the place is clean and I didn't have to wait long for anything. It was reasonable and secure they have a pool and a gym, just loving it.

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Helpful?
Thank Ann S
HI-NewOrleans, Front Office Manager at Holiday Inn Downtown Superdome, responded to this review

Thank you for the wonderful review of our property and staff! We take great pride in providing exceptional service and comments such as yours are the greatest gift for our efforts! We look forward to serving you again!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy a refreshed Holiday Inn! Visit the recipient of the Customer Service Excellence award by IHG. Rooms feature Simmons pillow top mattresses and new pillow options. Relax in our courtesy area shuttle. Savor fresh coffee and pastries daily. Stay connected with FREE wireless. Plunge in our large rooftop pool and energize in our fitness center. Our full service property offers tantalizing meals morning, noon and night. Adult beverage options showcased in our Mardi Gras Lounge. ... more   less 

Additional Information about Holiday Inn Downtown Superdome

Address: 330 Loyola Avenue, New Orleans, LA 70112-1807
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $164 - $388 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Downtown Superdome 3.5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com and IHG so you can book your Holiday Inn Downtown Superdome reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Downtown Superdome Hotel New Orleans
Downtown Superdome Holiday Inn
Holiday Inn New Orleans
New Orleans Holiday Inn
Holiday Inn Superdome
Hotel Style:
#37 Business Hotel in New Orleans
#72 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Downtown Superdome staff and other travellers.
22 questions
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Questions? Get answers from Holiday Inn Downtown Superdome staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high up floors away from lifts”
  • smoothies king center
 of 5 bubbles isabelgW6790JJ, 7 Feb 2017 | Read review
“We were on 17th floor. Loved the view and had relatively low noise level.”
 of 5 bubbles lindabH7793OT, 2 Jan 2017 | Read review
“The 18th floor is the executive floor. Best views, very little noise.”
  • View from the 18th floor balcony.
 of 5 bubbles stephenc114, 7 Dec 2016 | Read review
“High floors, we liked facing the side with the pool.”
 of 5 bubbles TrixieP62, 3 Dec 2016 | Read review
“Select city view upper floor overlooking pool”
 of 5 bubbles bubbastone, 20 Nov 2016 | Read review
5 of 5