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SpringHill Suites New Orleans Downtown/Convention Center

AMOMAUS$230*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$239*
US$230*
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US$239*
US$239*
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SpringHill Suites New Orleans Downtown\/Convention Center
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516 Reviews from our TripAdvisor Community

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Showing 480: English reviews
Start your review of SpringHill Suites New Orleans Downtown/Convention Center
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Reviewed 6 days ago NEW

French Quarter Festival trip. Rooms are fair-sized with decent amenities. Had a couch, a wet bar, microwave and refrigerator. You can store and prepare some food if you are so inclined. Showers are hot. Water was plentiful. Bed and linens were comfortable. Plenty of food in the breakfast provided, but, man, it is sure crowded down there in the mornings....

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Helpful?
Thank happy_2_be_tripping
Branchburg, NJ
Reviewed 6 days ago NEW

The whole hotel needs updating. The rooms need freshening up. The bathrooms could use new fixtures. Both toilet and tub got stuck and had to be fixed. The breakfast was plentiful but too repetitive for 4 days. The parking is quite expensive $40/day. Cheaper to park on street at night (free) at least during low tourist season.

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Helpful?
Thank mak73
Management response:

Hi Mak73, Thanks for staying and giving feedback. We are set to do a full renovation of the property in July. We would love for you to experience the new product when its ready. Please come see us again!

Wilmington, North Carolina
Reviewed 1 week ago

I stayed at this hotel with my husband and 3 daughters for 4 nights/ 5 days. I was not very impressed with it at first because when we arrived the room had a musty smell to it, but went away after we turned on the AC unit. One night I killed a roach crawling on the carpet but the following...

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Helpful?
Thank maminica11
Sandnes, Norway
Reviewed 1 week ago via mobile

I booked the Spring Hill Suites in New Orleans for three reasons: It was close to the French Quarters/ Warehouse district, it gave me points to my Marriott's Elite membership and it was 20$ cheaper per night than the cheapest Hilton at the time I made the booking. From that perspective I can not complain about the hotel at all....

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Helpful?
Thank XO_621
Management response:

Good Evening XO_621, I apologize your stay wasn't as expected. You will be excited to hear we are scheduled to do a full renovation of the property in July. We will be making quite a few improvements including adding some additional breakfast seating, so your morning experience will be improved next time. I hope we have the chance to serve...

Hardin, Texas
Reviewed 1 week ago via mobile

This hotel is old. It does not compare to other Springhill suites at all. I travel a lot and must say the staff at this hotel was by far the rudest I have ever encountered. Not 1 person I spoke with was friendly. The fold out sofa was broken and someone had to come reclose it for us ... well...

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Helpful?
Thank s_bouchard08
Management response:

Good Evening s_bouchard08, Please allow me to apologize for not delivering a satisfactory experience. I have noted the things you mentioned so that I can address them with the staff and ensure these incidents are not repeated. Thank you for your feedback. Sincerely, Hugh Breckenridge Assistant General Manager

Fair Haven, New Jersey
Reviewed 1 week ago via mobile

The facility is nothing special. The "suite" we booked turned out to be one room with a there feet wide divider. The staff was very friendly, but missed execution in several respects. They inexplicably only left regular coffee packet for one person when they knew three were in the room. They failed completely to clean our room one day until...

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Helpful?
Thank John H
Management response:

Hi John H, I apologize we failed to execute on some of the aspects of your stay. I will use your feedback to coach the team so we can do a better job going forward. Thank you for sharing, Hugh Breckenridge Assistant General Manager

Reviewed 2 weeks ago

My 2 teenagers and I spent 4 nights at this hotel. I had gotten a room with 2 queen size beds but one kid chose the fold out bed instead of having to share. She slept well and we all had space. The pool is small but well kept and the patio area is a great place to relax. The...

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Helpful?
Thank Shawn K
Reviewed 2 weeks ago via mobile

The hotel was booked to capacity. There were a ton of teens there for a school trip. That made things like breakfast a hassle. There was not enough seating and a pretty limited menu, but as it was free so I guess you get what you pay for. The rooms were functional and clean. The beds were comfortable enough. The...

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Helpful?
Thank Tasha E
Management response:

Thank you so much for your feedback, Tasha. I am excited to report that we will be undergoing a full renovation in July. From more seating in the breakfast area to new furniture and fixtures in the guest rooms everything is getting an upgrade soon. We hope you have the chance to visit again! Sincerely, Hugh Breckenridge hugh.breckenridge@marriott.com Assistant General...

Indianapolis, Indiana
Reviewed 2 weeks ago

Every time we cruise out of New Orleans, my husband and I spend the remaining time of our get away at this hotel, we love it. The staff are very polite, the suites are ample and very well decorated, and always clean. We personally like staying on the ground floor by the pool, which only has three rooms. ( lots...

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Helpful?
1Thank Outlaws1428
Madison, MS
Reviewed 2 weeks ago via mobile

We stayed here for two nights and would have left after the first night if they would have let us out of the reservation. We picked this hotel because it was close to the convention center and because they were the only one I could find in a similar price range that had a room with two queens available. Well...

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Helpful?
Thank CK95
Management response:

Thank you so much for your feedback, CK95. I apologize we could not provide the type of room you preferred. Unfortunately we cannot guarantee room types especially when the hotel reaches capacity. On a happier note, I am excited to report that we will be undergoing a full renovation in July. From more seating in the breakfast area to new...

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07/05/2017 08/05/2017
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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about SpringHill Suites New Orleans Downtown/Convention Center

Address: 301 St. Joseph Street, New Orleans, LA 70130-3617 (Formerly SpringHill Suites New Orleans Convention Center)
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $175 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites New Orleans Downtown/Convention Center 3*
Number of rooms: 208
Reservation Options:
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Also Known As:
Springhill Suites New Orleans Hotel New Orleans
New Orleans Springhill Suites
Hotel Style:
#53 Business Hotel in New Orleans
#86 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites New Orleans Downtown/Convention Center staff and other travellers.
11 questions
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Denver, Colorado
over a year ago
5 months ago
Holly, Michigan

See all questions (11)

Questions? Get answers from SpringHill Suites New Orleans Downtown/Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor room and could hear people outside late at night. Families with young children may opt for a room in another area.”
shawnk741, 14 Apr 2017 | Read review
“We enjoyed being on the first floor by the pool, only three rooms.”
Outlaws1428, 10 Apr 2017 | Read review
“Quieter rooms on interior courtyard”
jenniferjQ6438RA, 16 Mar 2017 | Read review
“ask to stay off of the street side as there is a small bar that had live music one night across the street”
peterrZ830BZ, 12 Mar 2017 | Read review
“if your there during Mardi Gras, don't expect to sleep. Only four floors tall.”
X878XTrobertl, 25 Feb 2017 | Read review
5 of 5
AMOMA
US$230* /night
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Booking.comUS$239
SpringHill SuitesUS$239
TripAdvisorUS$239
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Prices are for 1 room, 2 adults
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