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    SpringHill Suites New Orleans Downtown/Convention Center

    301 St. Joseph Street, New Orleans, LA 70130-3617
    +1 855-821-4553
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    2018-01-02 2018-01-03
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    Savings alert: 34% below average rate

    The price you found is 34% lower than this hotel's average rate of US$165/night.

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    US$123
    US$109
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    Traveller (178)
    Room & Suite (75)
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    Overview
    • Excellent32%
    • Very good40%
    • Average16%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “howling wolf” (8 reviews)
    “french quarter” (113 reviews)
    Free Wifi
    Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (581)
    There are newer reviews for SpringHill Suites New Orleans Downtown/Convention Center
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    231 - 235 of 542 reviews

    Reviewed 19 November 2015

    A lot of small and larger misses added up to a not so good stay. The rooms are small 'suites' with average budget type decor. Strictly efficiency and ok (if the small misses don't happen to you) ... as long as you don't expect too...More

    Thank Steve202077
    Response from Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention CenterResponded 23 November 2015

    Steve, I really thank you for such a thorough evaluation of our hotel. I will try to address some of your expectations that we may have missed and would love to have the opportunity to speak with you about anything that I don't address here....More

    Reviewed 17 November 2015

    I was there for the 95th NCSS Social Studies Conference and I changed my reservations from another known hotel to Springhill for closeness to the Convention Center at the last minute on the recommendation of Treasure, front desk attendant, Thank You. Check-in was smooth, the...More

    Thank Ellen M
    Response from Shannon R, Manager at SpringHill Suites New Orleans Downtown/Convention CenterResponded 21 November 2015

    Thank You for sharing your experience. I am glad that we made this an enjoyable stay for please come back again.

    Reviewed 17 November 2015

    I absolutely loved my stay at SpringHill Suites! It is VERY close to the Convention Center, and having a suite with a couch to lounge on gave me a very relaxing stay after long hours at a convention. Breakfast was great, parking easy (yay for...More

    Thank mremily
    Response from Shannon R, Manager at SpringHill Suites New Orleans Downtown/Convention CenterResponded 21 November 2015

    Thank you for sharing your experience with us. The ladies will be so thrilled that you had a great stay thanks to them. Thanks again and come back anytime for breakfast.

    Reviewed 16 November 2015

    Registration staff poorly trained. Thought I had already checked in when it was only my room mate. Room sparsely furnished. No drawers for occupants and no lighting in closet although equipped for up to 6 people in room. Huge TV but no info on channels...More

    Thank Theron T
    Response from Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention CenterResponded 18 November 2015

    Theron T. I am really disappointed that we did not follow-up to make sure that a member of our team repaired the broken cabinet door. You really should not have had to report it as we should have taken care of it prior to your...More

    Reviewed 3 November 2015 via mobile

    I did a short visit and must say that everyone, on all shifts that works the front desk has been unprofessional and not friendly. I am a Front Office Director at another Marriott and must say that this front desk team needs customer service training...More

    Thank James L
    Response from Rodney D, General Manager at SpringHill Suites New Orleans Downtown/Convention CenterResponded 5 November 2015

    James L, I really do thank you for taking the time to share your thoughts with us and would love to hear more. We have addressed all of your comments with the entire team and will continue to conduct role plays to work on the...More

    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Banquet Room
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$128 - US$451 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #53 Business Hotel in New Orleans
    • #86 Romantic Hotel in New Orleans
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 208
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Travelocity, Priceline, Hotels.com, Orbitz, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your SpringHill Suites New Orleans Downtown/Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Arts District / Warehouse District
    • Also Known As
    • Springhill Suites New Orleans Hotel New Orleans ,
    • New Orleans Springhill Suites
    Add Photo Photos
    Traveller (178)
    Room & Suite (75)
    Dining (15)
    Pool & Beach (3)
    Hotel & Grounds (108)
    Bathroom (15)
    Business Centre & Event Rooms (2)
    Nearby
    Arts District / Warehouse District
    Once a thriving industrial zone, today this district
    is home to a buzzing arts scene with an amazing
    assortment of galleries, boutiques, and studios having
    moved in and set up shop throughout the disused
    warehouses for which the area is so well known. Much
    of the art you'll come across here is local in scope,
    ownership and inspiration. However, among the many old
    brick warehouses are modern structures of steel and
    ...More
    Sponsored by:
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    Ask a question
    Questions & Answers
    Justin F
    18 October 2017|
    AnswerShow all 3 answers
    Response from Christopher C | Reviewed this property |
    Yes. In fact, I had to request this setup for my trip. The best way to do this is to book a room with two beds and the other room with one bed. Call the hotel and request interconnecting rooms. Call morning of your... More
    0
    Votes
    Teoyism
    4 October 2017|
    AnswerShow all 2 answers
    Response from auntbea58 | Reviewed this property |
    Did seem pretty up to date. Clean all around
    0
    Votes
    Gerry B
    31 January 2017|
    AnswerShow all 9 answers
    Response from janelle h | Reviewed this property |
    You can also use Super Shuttle.
    0
    Votes
    Room Tips
    "All rooms appear to be good"
    Read review
    "Quieter room available if requested on arrival"
    Read review
    "the cost is low...this is an davantage but the hotel is suboptimal"
    Read review
    "High Floor"
    Read review
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