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Crowne Plaza Hotel Astor-New Orleans

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Crowne Plaza Hotel Astor-New Orleans
Crowne Plaza Hotel Astor-New Orleans
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289 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Fort Lauderdale, Florida
Reviewed yesterday NEW

The Crowne Plaza Hotel- Astor is beautiful. Especially at this time of year (Christmas). It has a beautiful white interior and all the red and green decorations against the white walls make it look so elegant. It is also fabulously located just off the main drag, that being Canal Street. It is also close to the famous Bourbon Street, which...

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Helpful?
Thank DAN_LUKE
Illinois
Reviewed yesterday NEW

Stayed here for a girlfriend weekend last week. Hotel location is very good if you want to be close to several downtown attractions like Bourbon St., French Quarter, and Harrah's. The check-in was ok, but delayed for an hour due to a large number of guests checking out after a boat show. Room was clean, nice location on the 13th...

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Helpful?
Thank MamaGX4
Zanesville, Ohio
Reviewed 2 days ago NEW

We had a great stay at the Crowne Plaza. Hubby and I came to NO to celebrate our anniversary and Christmas. We came here on reward nights and have never stayed at this property before. Our room was on the 14th floor, and the location was great. I disliked the "ding" of the elevator as we went up and down...

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Helpful?
Thank Marcie H
Pittsburgh, Pennsylvania
Reviewed 2 days ago NEW

We booked this hotel through Groupon. It was described as "a secret 4 star hotel in the French Quarter." (More about our experience with Groupon below) This hotel is on Canal Street right on the boarder of the French Quarter and the business district. The location is extremely convenient. There are two entrances into the lobby. One in the front...

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1Thank Adrian B
Little Elm
Reviewed 3 days ago NEW

The room was comfortable/clean, the staff very nice and the location was convenient. We didn't eat in the restaurant but did have appetizers and drinks in the bar and it was very good. We enjoyed our stay.

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Helpful?
Thank llavell
Kansas City, Missouri
Reviewed 4 days ago NEW

This Crown Plaza is a poor representation of the Crown Plaza chain. The 1st room I was assigned failed to meet fire codes, the 2nd room had old windows that offered Zero noise insulation from the outside, and the 3rd room, upgrade to a suite, was a room with no windows at all. This suite also lacked mini-refrigerator. While my...

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Helpful?
Thank iwritereviews2016
Micah L, Manager at Crowne Plaza Hotel Astor-New Orleans, responded to this review

Dear Traveler, We aprreciate your comments regaring your recent stay at the Astor. I am so sorry to see that your experience did not meet your, or our, expectations. What you describe is a very unusual stay as we strive to provide excellence in all areas of our business. We would greatly appreciate the opportunity to discuss your concerns in...

Reviewed 4 days ago NEW

The hotel is conveniently located in the heart of the French Quarter. We were able to walk to all the sights and restaurants. The Hotel Astor is beautiful, clean and inviting. The staff is very friendly and knowledgeable about the area.

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Helpful?
Thank Stephanie R
Ashburn, Virginia
Reviewed 4 days ago NEW

Crowne Plaza Hotel Astor-New Orleans made our first visit to the city memorable and enjoyable. Rooms are remodeled and nice. It still has the old authentic look and feel with modern amenities. Located conveniently close to Bourbon and in French Quarter.

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Thank Rajani kanth Y
Henderson, Nevada
Reviewed 5 days ago NEW

The lobby is lovely and connected to The Bourbon House restaurant, which is also a very nice place. Front desk and Bellmen were all very friendly and helpful. Rooms were nice as well...but no mini fridge. They didn't advertise one, but the is the first place I've stayed in a long time that didn't have one tucked away under the...

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Thank Angela M
Sulphur, Louisiana
Reviewed 5 days ago NEW

The hotel was beautiful and while we did enjoy our stay we did have some issues. Our office goes to New Orleans every year for Christmas so rooms are booked as a group of 6. While trying to check in they confused 2 of us and checked us in as someone else and then when they checked in they sent...

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Helpful?
Thank FrankieR62

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Come experience 'Southern Hospitality' at 'The Place to Meet' in New Orleans! Select from the renovated Astor Tower or historic Alexa Tower. The Astor Crowne Plaza Hotel-New Orleans is located at the gateway to the world-famous French Quarter at the corner of historic Bourbon and Canal streets. Our location is unsurpassed in 'The Big Easy' and is within walking distance to all the downtown attractions and world-renowned restaurants! Enjoy the perfect blend of old world charm infused with modern luxury and convenience! This non-smoking 693 room, 4-diamond New Orleans hotel will welcome you with our warm and friendly staff, 24-hour in-room dining service, concierge and business services, valet parking, bell services, out-door pool, and fitness center. The Astor Crowne Plaza Hotel-New Orleans is honored to host Dickie Brennan's newest restaurant, the Bourbon House, offering seafood entrees and classic New Orleans Creole Cuisine. Valet parking is available at $42 per day and oversized vehicles at $52 per day. As the locals say Laissez les Bon Temps Rouler - Let the Good Times Roll at the Astor Crowne Plaza Hotel in New Orleans! ... more   less 

Additional Information about Crowne Plaza Hotel Astor-New Orleans

Address: 739 Canal Street at Bourbon, New Orleans, LA 70130-2309
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $144 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Astor-New Orleans 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
Astor Crowne Plaza
Crowne Plaza New Orleans
Hotel Style:
#22 Luxury Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Astor-New Orleans staff and other travellers.
5 questions
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birmingham al.
West Chester, Pennsylvania
1 month ago
Hudson, Florida, United States

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Questions? Get answers from Crowne Plaza Hotel Astor-New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from elevators would help I guess”
 of 5 bubbles DAN_LUKE, 10 Dec 2016 | Read review
“Guest services can be improved. Room service along with Concierge were useful and informative.”
 of 5 bubbles yrkanth, 7 Dec 2016 | Read review
“Rooms on higher floors (above 7) would have best view of either Canal Street or the French Quarter.”
 of 5 bubbles Motahari76, 5 Dec 2016 | Read review
“Had to tell them to clean when we missed the daily room cleaning but they made it up later.”
 of 5 bubbles strenitie37, 5 Dec 2016 | Read review
“Ask for a city view, if they have it they will give it to you.”
 of 5 bubbles tikeshaw, 30 Nov 2016 | Read review
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