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The Saint Hotel, Autograph Collection

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Traveller (739)
Room & Suite (322)
Dining (67)
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Overview
  • Excellent51%
  • Very good31%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“burgundy bar”(53 reviews)
“play naughty”(42 reviews)
“canal street”(159 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
Apr. 30May 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,341)
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11 - 15 of 1,313 reviews
Reviewed 3 weeks ago

What a nightmare this hotel is. From the outside and pictures online this hotel looks beautiful however it is simply a 2 star hotel with the facade of a 4 star hotel. The lobby is beautiful and the rooms are fine however the level of...More

1  Thank Jessica B
Response from Mandy F, Front Office Manager at The Saint Hotel, Autograph CollectionResponded 3 weeks ago

Good Evening, I apologize that your stay with us was not up to your standards and I can assure you that I have personally escalated your concerns to upper management. Thank you for your feedback.

Reviewed 3 weeks ago

The first time I walked into The Saint Hotel, I felt as though I had been transported into another realm! Immediately, it is clear that The Saint is less a hotel, more an experience. Every space is meticulously designed- from the lobby, to the elevators,...More

Thank Tory J
Reviewed 3 weeks ago via mobile

Basically an old musty hotel with a refurbished lobby. Dark and musty rooms and hallways. Dusty carpets in hallways and lobby. Surly front desk staff. No bottles of water in room except for $6 bottle of Fuji. No concierge or anyone who has recommendations. Whole...More

Thank Expat92_3
Response from Darryl H, General Manager at The Saint Hotel, Autograph CollectionResponded 3 weeks ago

Good Evening, Thank you for your feedback regarding your recent stay. I am so sorry that our hotel was not up to your standard. Your concerns have been escalated to the appropriate team leaders.

Reviewed 4 weeks ago

I would highly recommend this hotel to travelers looking for a hip, fun hotel that's walking distance to everything the French Quarter offers as well as easy access to other areas. Walking to other neighborhoods or using the nearby streetcars makes accessing all of the...More

Thank Lindy N
Reviewed 4 weeks ago via mobile

Great location and the staff was very helpful in assisting us with fun filled activities to do. Upon check in they made you feel very welcomed and the lobby was beautiful. Don’t miss the Burlesque show in the club. It was lots of fun and...More

1  Thank Carolyn Sellers S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$126 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#59 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$126 - US$413 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in New Orleans
#34 Romantic Hotel in New Orleans
#59 Business Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms
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Traveller (739)
Room & Suite (322)
Dining (67)
Pool & Beach (1)
Amenities (9)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
Ask a question
Nicole S
8 September 2017|
AnswerShow all 9 answers
Response from ryrowe | Reviewed this property |
Sorry, we were on a road trip, so cannot help with airport transport info!
0
Votes
tcbonk311
15 May 2017|
AnswerShow all 5 answers
Response from luckylibra7 | Reviewed this property |
There is valet parking available, which can be a bit pricey. Honestly, if you don't have to have a car with you, I wouldn't. The hotel is located about two blocks from Bourbon Street (about a 5 min walk, if that) and also... More
1
Vote
Dawn L
4 May 2017|
AnswerShow all 5 answers
Response from Anna U | Reviewed this property |
Me and my daughter walked late at night from Bourbon Street a few times and it was safe.
0
Votes
Room Tips
"The Lucifer Suite was fun but there are no doors between the shared space and the bedrooms."
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"Room 816 was a nice quiet room with a window overlooking another building."
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"7th floor great view of Canal Street."
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"Just good all around. Not a bad room"
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