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Homewood Suites New Orleans

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1,360 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites New Orleans
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Showing 1,343: English reviews
Houston, United States
Reviewed 1 July 2016

I booked this property for a bridal party to get dressed in. The staff gave us some run around with regards to checking in before 3 which is what kept them from a 5/5 review. Otherwise, the staff was great and hospitable. The rooms were clean and the linen was plush. Thank you so much.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Jamaal F
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Jamaal F, Thank you so much for taking the time to respond! We love hearing from our guests, especially when we got it right! Please come back and see us on your future travels to Nola! Cayada Wroten/Assistant General Manager

Pensacola, United States
Reviewed 1 July 2016

We took our family to New Orleans to celebrate our son's 13th birthday so he could experience live jazz and the culture that the city offers. The location was within walking distance of everything and has an outstanding staff. They also offer great services - like the complimentary breakfast - that allow families to relax and enjoy their vacation.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Liv T
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Liv T, Thank you for staying with us. We appreciate your business and look forward to seeing you, soon. Kindest regards, Cayada Wroten/Assistant General Manager

Baton Rouge, United States
Reviewed 1 July 2016

Hotel has a great location close to Tulane, and a great restaurant next door. everything we needed was within walking distance. The guys at the front door receive you and the luggage and car with professionalism. Everything was easy for a stressful trip to Tulane.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Bonnie P
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Bonnie P, We are delighted that you found our hotel to be nice. Our staff will be ecstatic to hear your wonderful comments. Thank you for staying with us, and we hope to see you again soon! Kind regards, Cayada Wroten/Assistant General Manager

Houston, Texas
Reviewed 28 June 2016

We had a wonderful stay at this hotel, the prices are reasonable and very close to the French quarters. We enjoyed the breakfast and the friendliness of all the staff. Will recommend this hotel to friends and family. We will also be using this property for our next visit to New Orleans

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank W3430FRtraceys
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear W34030FRtraceys, What a warm and heartfelt response! Thanks so much for taking the time to recognize our service-focused team and prime location. Please come back and see us on your future travels to Nawlins! Cayada Wroten/Assistant General Manager

Lafayette, Louisiana
Reviewed 28 June 2016

This hotel is located in a great area, near major attractions, easy access to transportation, and many food options. This was my first visit and I was expecting Hilton-quality goods and services. I was disappointed. The first room I was assigned was a sweltering 80 degrees. After waiting a few minutes to see if this was a temporary inconvenience, I...

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Helpful?
2Thank clumbermom1
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear clumbermom1, Thank you for your brief review of our hotel. I apologize that the service your received wasn't what you expected nor what we want for our valued guests. I hope that you will give us another opportunity to correct your view of our hotel should that opportunity present itself. Hospitality yours, Cayada Wroten/Assistant General Manager

Florida, New York
Reviewed 25 June 2016

Traveled to area for family vacation. The hotel staff was friendly. Hotel clean except for a moldy smell when you enter the suite. The complimentary breakfast was good. Not including vegetarian dish)again it's complimentary. Evening social was appreciated even though the selection was predictable and limited.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank debbieandb
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear dibbieandb, We are delighted that you found our hotel to be nice. Our staff will be ecstatic to hear your wonderful comments. Thank you for staying with us, and we hope to see you again soon! Kind regards, Cayada Wroten/Assistant General Manager

Knoxville, Tennessee
Reviewed 25 June 2016 via mobile

This is the worst Homewood Suites I have ever stayed at. Everything from check in to going to room was a disaster. We check in only to find our room filthy. We decided we might could make to work and just wear our shoes around the room. So we went downstairs for the Managers Reception. First iff, completely out if...

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Helpful?
3Thank SmurfySmurfette80
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear SmurfySmurgette80, I appreciate you chose to stay with us, and sincerely thank you for bringing your stay experience to my attention. I have copied my Management Staff Members to ensure these items are quickly corrected. Kindest regards, Cayada Wroten/Assistant General Manager

Warner Robins, Georgia
Reviewed 24 June 2016

It was great stay hotel was very clean and the front desk crew was on point New Orleans is my hometown I enjoyed my 6days in my hometown and breakfast crew was on point and should out to the 5th floor housekeepers that kept my room clean for the during of our stay

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank brandon695
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Brandon 695, Thank you for staying with us. We appreciate your business and look forward to seeing you, soon. Kindest regards, Cayada Wroten/Assistant General Manager

Las Vegas, Nevada, United States
Reviewed 24 June 2016 via mobile

Stayed for 6 nights and 7 days. Didn't know anything about the hotel other than it was a Hilton property... That's why we booked it. Made the reservation on Hilton.com and got a rate of 139 a night. The room was spacious and clean with lots of amenities. Very comfortable and breakfast was included. Typical Hilton breakfast, not amazing but...

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Helpful?
1Thank Brian L
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear Brian L, Thank you so much for taking the time to respond! We love hearing from our guests, especially when we got it right! Please come back and see us on your future travels to Nola! Cayada Wroten/Assistant General Manager

Reviewed 23 June 2016

A/C barely functional and was reported to hotel staff first morning. Never sent a maintenance employee even after being reminded of the issue multiple times over 3 days. They never offered switching rooms either. Lighting circuit tied to GFCI in other room and would constantly trip. Ceiling fan inoperable.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank mattcF6816RR
FrankHess-GM, Manager at Homewood Suites New Orleans, responded to this review

Dear mattcF6816RR, Thank you for your brief review of our hotel. I apologize that the service your received wasn't what you expected nor what we want for our valued guests. I hope that you will give us another opportunity to correct your view of our hotel should that opportunity present itself. Hospitality yours, Cayada Wroten/Assistant General Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
We are a newly renovated 166 all suite hotel in downtown New Orleans. Many complimentary amenities are included in the rate that is provided such as a hot buffet breakfast, free wifi, and a light dinner meal with beer/wine service Mon-Thu. ... more   less 

Additional Information about Homewood Suites New Orleans

Address: 901 Poydras St, New Orleans, LA 70112-1017
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $215 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites New Orleans 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Hotels.com, Priceline and Booking.com so you can book your Homewood Suites New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites New Orleans Hotel New Orleans
Homewood New Orleans
New Orleans Homewood Suites
Hotel Style:
#47 Business Hotel in New Orleans
#64 Family Hotel in New Orleans
#77 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites New Orleans staff and other travellers.
27 questions
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Bernhards Bay, New York
over a year ago
Yorba Linda

See all questions (27)

Questions? Get answers from Homewood Suites New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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