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Homewood Suites by Hilton New Orleans

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Traveller (188)
Room & Suite (294)
Pool & Beach (27)
Overview
  • Excellent46%
  • Very good26%
  • Average14%
  • Poor9%
  • Terrible5%
Travellers talk about
“french quarter”(332 reviews)
“indoor pool”(27 reviews)
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton New Orleans
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,605)
There are newer reviews for Homewood Suites by Hilton New Orleans
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Traveller rating
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692
422
224
150
92
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All reviewstwo bedroom suitefrench quarterindoor poolevening receptionfull kitchenbreakfast and dinnercomplimentary breakfastsuper domeliving areawalking distancebusiness districtrooms are largefew blocksbourbon streethotel is in a great locationvalet parkingwwii museum
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281 - 285 of 1,580 reviews
Reviewed 4 February 2017

The staff was friendly enough. The breakfast were about average for a place like this. The location is close but there are better. The plumbing was very bad. All in all average for a fair value for the money

Review collected in partnership with Homewood Suites by Hilton
1  Thank thebone2u2
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 6 February 2017

Greetings thebone2u2 Thank you for staying at the Homewood Suites New Orleans. We do apologize for any inconvenience we may have caused you during your stay with us. We do appreciate your business and look forward to serving you again. Desma Scott- Front Office Supervisor

Reviewed 3 February 2017

This worked out to be a great location prior to our cruise. It was big enough for the five of us. There was some problems the first morning when all the Marines came and literally ate them out of every morsel. It took about a...More

Thank DeB M
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 6 February 2017

Greetings Deb M Thank you for staying at the Homewood Suites New Orleans. We appreciate your business but do apologize that you had to wait for more food to be brought out. Please if there is anything we can do for you. Give us a...More

Reviewed 3 February 2017

Overall hotel was clean and safe, staff were pleasant and helpful. Staff not very responsive to fixing a door in the room with protruding screw. Breakfast food was cold, had to make several requests before and improvement, food itself needs improvement.More

Review collected in partnership with Homewood Suites by Hilton
Thank Sharon W
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 6 February 2017

Greetings Sharon W Thank you for staying at the Homewood Suites New Orleans. We do apologize for any inconvenience we may have caused you during your stay with us. We never want our guest to ever leave without being satisfied with your stay. If we...More

Reviewed 30 January 2017 via mobile

Second year we stayed here for monster jam. Went on app and got our rooms. When we got there 2 of the were the ones I picked but the third was on a total separate floor. Sorry we had to bump you for a diamond...More

Thank Rebecca M
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 31 January 2017

Greetings Rebecca M Thank you for staying at the Homewood Suites. We do apologizes if we caused you any inconvenience and hope that you will change your mind and give us another chance. If there is anything we can do for you please feel free...More

Reviewed 29 January 2017

I would commend this hotel. Roomy suites, clean, pleasant staff. Complimentary breakfast and social time with complimentary light fare food, beer and wine at 5 pm. Great choice for a family with children. Great location for walking to some destinations. We were lucky enough to...More

1  Thank Linda L
Response from desmascott, Front Office Manager at Homewood Suites by Hilton New OrleansResponded 30 January 2017

Greetings Linda L Thank you for staying at the Homewood Suites New Orleans. We do appreciate the kind words which will be passed along to our staff. It's always a pleasure when our staff hear great comments from our guest. Please do hope that you...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Internet
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast included
Concierge
Conference Facilities
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$138 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$138 - US$383 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#42 Family Hotel in New Orleans
#47 Business Hotel in New Orleans
#77 Romantic Hotel in New Orleans
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (188)
Room & Suite (294)
Pool & Beach (27)
Dining (17)
Amenities (110)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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Califor6
13 April 2018|
AnswerShow all 3 answers
Response from Blake L | Property representative |
I'm sorry, what is it your asking?
0
Votes
LaVerne142
20 April 2017|
AnswerShow all 5 answers
Response from pammommy | Reviewed this property |
Send a certified letter to them at the hotel address. That will get much more attention than an email.
2
Votes
LaVerne142
20 April 2017|
Answer
Response from Blake L | Property representative |
The name of the General Manager is Francis Carmelo and the Assistant General Manager is Cayada Wroten
0
Votes
Room Tips
"With four teenage girls we had a room next to the elevator bank and no one complained of our noise once!"
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"Just depends how many bedrooms you need. One of our rooms had a balcony and one did not. Would have preferred..."
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"Best room would be at ANY OTHER hotel"
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"We had two very quiet rooms at at the X15 and X16, it felt more private than the middle of the hallway."
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