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2017-08-27 2017-08-28
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    Homewood Suites New Orleans

    901 Poydras St, New Orleans, LA 70112-1017
    Hotel website
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    2017-08-27 2017-08-28
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    US$161
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    Traveller (175)
    Room & Suite (259)
    Pool & Beach (25)
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    Overview
    • Excellent44%
    • Very good27%
    • Average14%
    • Poor9%
    • Terrible6%
    Travellers talk about
    “french quarter” (309 reviews)
    “indoor pool” (25 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Homewood Suites New Orleans
    Special Offer: Taste of New Orleans
    Hotel deals
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    Le Pavillon Hotel
    2,820 reviews
    #85 of 164 hotels in New Orleans
     
    InterContinental New Orleans
    1,423 reviews
    #21 of 164 hotels in New Orleans
     
    Drury Inn & Suites New Orleans
    1,971 reviews
    #5 of 164 hotels in New Orleans
     
    Hyatt Regency New Orleans
    3,869 reviews
    #68 of 164 hotels in New Orleans
     
    Rooms
    Aug 27Aug 28
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,476)
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    There are newer reviews for Homewood Suites New Orleans
    See the most recent reviews

    321 - 325 of 1,459 reviews

    Reviewed 7 August 2016 via mobile

    This hotel has potential to be an extremely nice place. But......from the moment we got to our room it was dirty. We NEVER had enough towels. When we called the front desk they either didn't answer or we had to call 3 or 4 times...More

    2  Thank Amber S
    Response from FrankHess-GM, Manager at Homewood Suites New OrleansResponded 16 August 2016

    Dear Amber S, Thank you for taking the time to write another review. I am very sorry er did not exceed your expectations during your stay. Best regards, Cayada Wroten/Front Office Manager

    Reviewed 5 August 2016

    Wasn't worth the price. Staff never available. And were not that polite. Very disappointed. Beds were comfortable but would of liked better. Asked for special requests for the room and never got them.

    Review collected in partnership with Homewood Suites by Hilton
    4  Thank Faith B
    Response from FrankHess-GM, Manager at Homewood Suites New OrleansResponded 16 August 2016

    Dear Faith B, I appreciate you chose to stay with us, and sincerely thank you for bringing your stay experience to my attention. I have copied my Management Staff Members to ensure these items are quickly corrected. Kindest regards, Cayada Wroten/Assistant General Manager

    Reviewed 4 August 2016 via mobile

    After an eight hour train journey wanted to dump my stuff and get out and about. Was very disappointed that there was no in room safe. I hate having to carry my passport and other valuables with me. This would put me off staying here...More

    2  Thank Geoff P
    Response from FrankHess-GM, Manager at Homewood Suites New OrleansResponded 5 August 2016

    Dear Geoff P, I appreciate you chose to stay with us, and sincerely thank you for bringing your stay experience to my attention. I do want to let you know that we do have secured safes behind our Front Desk that you were welcomed to...More

    Reviewed 4 August 2016

    It was couples weekend where we were attending a concert at the Super Dome and wanted a good hotel in walking distance. This hotel met our expectations and offers many more amenities that we did not venture to use but were aware of.

    Review collected in partnership with Homewood Suites by Hilton
    Thank ReafDonkey
    Response from FrankHess-GM, Manager at Homewood Suites New OrleansResponded 5 August 2016

    Dear ReafDonkey, What a warm and heartfelt response! Thanks so much for taking the time to recognize our service-focused team and prime location. Please come back and see us on your future travels to Nawlins! Cayada Wroten/Assistant General Manager

    Reviewed 4 August 2016

    I arrived late due to my flight being delayed; the guest services attendant did not greet us nor did she seem excited to be at work. She did not appear to be professional, her hair was pinned like she was ready for bed. The entryway...More

    Review collected in partnership with Homewood Suites by Hilton
    Thank Kiya D
    Response from FrankHess-GM, Manager at Homewood Suites New OrleansResponded 5 August 2016

    Dear KiyaD, I appreciate you chose to stay with us, and sincerely thank you for bringing your stay experience to my attention. I have copied my Management Staff Members to ensure these items are quickly corrected. Kindest regards, Cayada Wroten/Assistant General Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Meeting Rooms
    • Breakfast included
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Concierge
    • Conference Facilities
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$136 - US$404 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #47 Business Hotel in New Orleans
    • #64 Family Hotel in New Orleans
    • #77 Romantic Hotel in New Orleans
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Hotels.com, Priceline, Booking.com, Hotwire, Travelocity, Cancelon, Cheap Tickets, Agoda, getaroom.com and HotelQuickly so you can book your Homewood Suites New Orleans reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Central Business District
    • Also Known As
    • Homewood Suites New Orleans Hotel New Orleans ,
    • Homewood New Orleans ,
    • New Orleans Homewood Suites
    Add Photo Photos
    Traveller (175)
    Room & Suite (259)
    Pool & Beach (25)
    Dining (16)
    Hotel & Grounds (122)
    Bathroom (13)
    Business Centre & Event Rooms (3)
    Family and Play Areas (1)
    Nearby
    Central Business District
    Compared to the more evocative monikers of some other
    parts of New Orleans, the downtown’s humdrum title
    might suggest that this area is all about business and
    little else. But don’t let the bland name keep you
    away from the Central Business District. The CBD
    offers a wide range of fun things to do that would be
    touted as exceptional in less jubilant corners of the
    world. Bordered by the French Quarter, the Arts
    ...More
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    .15 km away
     
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    .30 km away
     
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    3,869 reviews
    .39 km away
     
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    2,820 reviews
    .04 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    LaVerne142
    20 April 2017|
    AnswerShow all 5 answers
    Response from pammommy | Reviewed this property |
    Send a certified letter to them at the hotel address. That will get much more attention than an email.
    2
    Votes
    LaVerne142
    20 April 2017|
    Answer
    Response from Blake L | Property representative |
    The name of the General Manager is Francis Carmelo and the Assistant General Manager is Cayada Wroten
    0
    Votes
    BOATINGLADY
    5 March 2017|
    AnswerShow all 5 answers
    Response from Blake L | Property representative |
    There is a garage on the Penn St side of the hotel. The parking rate is $20/24 hours, however there is no in n out privileges and no one is held liable if damages occur.
    0
    Votes
    Room Tips
    "Upper Level rooms have good views. Do not pay for $38 for parking. Garage adjacent to hotel is $20 for..."
    Read review
    "Have a good pair of walking shoes."
    Read review
    "First come, first serve on rooms with balconies."
    Read review
    "Ask for Miley when checking in, she will take great care of you!!"
    Read review
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