Kimpton Hotel Fontenot
501 Tchoupitoulas St., New Orleans, LA 70130
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Avg. C$623 /night, 11/8 - 11/9
C$873
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C$512
per night
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4.5
#17 of 173 hotels in New OrleansLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Our lush oasis sets the tone as a social gathering place. Feel like a local in our walkable neighborhood where we live, work and dine. Expect five-star service that's anything but stuffy, chic design mixed with playful touches, food and drink that satisfies the soul, and an atmosphere that has the chops to impress locals and visitors alike. Explore the history and stories that ring through the streets of the French Quarter and the Arts & Garden Districts. Sip an elaborate cocktail in Peacock Room, a bright and lively addition to New Orleans' nightlife.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Aerobics offsite
Kids stay free
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Complimentary welcome drink
Happy hour
Snack bar
Wine / champagne
Bowling offsite
Canoeing offsite
Evening entertainment
Tennis court offsite
Walking tours
Nightclub / DJ
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Shared lounge / TV area
ATM on site
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Green
City View
Languages Spoken
English, Spanish, Italian, Thai and 1 more
Location
501 Tchoupitoulas St., New Orleans, LA 70130
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Louis Armstrong Intl Airport
19.3 km•
See all flights
Rental Cars
182 Restaurants
within 0.5 kilometers
Reviews
4.5
322 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Kimpton Hotel Fontenot captivates guests with its lively atmosphere, often attributed to live music and chic decor, and its location is celebrated for its convenience to attractions yet peaceful ambiance. The staff's warm and attentive service receives accolades, although some guests encounter sporadic housekeeping lapses.
Rooms are generally lauded for their space and comfort, but cleanliness and noise occasionally mar the experience. While the hotel's amenities and pet-friendly approach are well-regarded, the value proposition is sometimes questioned due to extra charges and amenity restrictions.
Location
Convenient
Atmosphere
Lively
Rooms
Spacious
Value
Pricey
Cleanliness
Mixed
Service
Attentive
Amenities
Well-appointed
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322Reviews10Q+A57Room tips
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Detailed Reviews
Hotel's Favourite
Beautiful hotel with lovely staff that were so friendly. Best check in experience EVER with Machiel. She reviewed the major festivals that were happening and answered all of our questions. The rooms have really nice furniture and bedding. The Peacock bar is a luxurious and the perfect last stop to an evening with unique craft cocktails. Can’t wait to return.
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Date of stay: June 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jesseca Malecki, General Manager at Kimpton Hotel Fontenot
Responded Jun 13, 2023
We cannot wait for you to return too! Machiel is the BEST and thank you for noting your check-in experience with her!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IHG Platinum Elite rewards members (next from the top tier) decided on a quick NOLA pop in. Anthony the front desk clerk was exceptional, being pulled in so many directions and yet always  attentive and friendly. We gently requested a quiet room, as 3 small wedding parties were staying on the property.Â
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We had a One bedroom spa suite, we took advantage of the wonderful soaking tub. The room was spotless and dust free, so upon departure we left a $10 tip and thank you note.Â
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The evening complimentary happy hour was delicious and so welcoming; choice of red or white, as well as a signature cocktail, this time with white rum and green tea.Â
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We saw the comfortable and well appointed  lounge on Saturday night as we departed on foot for the Quarter, but did not partake.Â
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A 15 min leisurely walk to Bourbon, and 10 to the art gallery street, we felt safe at 10pm, spouse’s together. Would not walk alone at this hour. Staying in the warehouse district, one is guaranteed proximity without a sleepless night.Â
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Fontenot is a must stay.
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We had a One bedroom spa suite, we took advantage of the wonderful soaking tub. The room was spotless and dust free, so upon departure we left a $10 tip and thank you note.Â
.
The evening complimentary happy hour was delicious and so welcoming; choice of red or white, as well as a signature cocktail, this time with white rum and green tea.Â
.
We saw the comfortable and well appointed  lounge on Saturday night as we departed on foot for the Quarter, but did not partake.Â
.
A 15 min leisurely walk to Bourbon, and 10 to the art gallery street, we felt safe at 10pm, spouse’s together. Would not walk alone at this hour. Staying in the warehouse district, one is guaranteed proximity without a sleepless night.Â
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Fontenot is a must stay.
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Date of stay: March 2022Trip type: Travelled as a couple
Room Tip:Â Valet is $45 and worth the security. Be kind :)
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie Krauss, General Manager at Kimpton Hotel Fontenot
Responded Mar 8, 2022
We will be sure to take the time to recognize Anthony for a job well done! We appreciate your business and as an elite IHG member, your feedback is important. As we know there are many options, we appreciate you being with us! Come back and visit again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This hotel went thru a major renovation and removed the kitchenettes. Breakfast was also eliminated. The new room was nice with a fridge and a microwave. However, housekeeping lacked and never showed up one day and no towels or wash cloths another day. I discussed this with the manager and she compensated me with a refund on 50% of the points I used. The hotel is in a great location with the casino only a short walk away.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip:Â rooms ending in 09 look over the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from HotelFontenot, Manager at Kimpton Hotel Fontenot
Responded Mar 19, 2020
Thank you so much for your review, you stayed right before our official launch as a Kimpton. We apologize for the service hiccups and hope you will come back again now that we are official so we can truly wow you with our new and improved brand! Thank you again and see you next year #MardiGras2021 Dixie Krauss, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kimpton’s hotel Fontenot made me feel like buying all of their decor ideas from restoration hardware. My car was valet parked, some distance away from the hotel’s front entrance and the valet attendant Josh Wing who was such a kindred spirit went out of his way to go above and beyond for us, even though he was very busy. My advice ( do as I say not as I did) is to always phone down from your room at least 20 minutes before you want your car, and take plenty of $1 bills or cash before you’re off and on your way.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jesseca Malecki, General Manager at Kimpton Hotel Fontenot
Responded Jul 5, 2021
Thanks for making us one of your stops on the road! Glad Josh was accommodating to you! Swing by next time you're traveling. Until next time, cheers! Jesseca
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel and staff were very nice, and the location was great but I was extremely disappointed about the situation with the Peacock room. One of the main reasons I picked the hotel over the several (less expensive) options in the area was to visit the Peacock room. Unfortunately, it was closed for a private event on Friday and full Saturday evening, as it was when I tried to get brunch Sunday morning as a last ditch effort to try it out and was told they were full for an hour. Pretty disappointing (especially since it didn’t look full and I’m solo so would have expected they could have squeezed me in as a hotel guest). So if you’re going for the Peacock room, I’d suggest staying elsewhere and making a rez since being a guest did nothing to help me get a table.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie KRAUSS, Guest Services / Front Office at Kimpton Hotel Fontenot
Responded Mar 28, 2022
We are thrilled to hear you had a great stay in the hotel and our apologies for your disappointment in Peacock. That space is in high demand; private events are few and far between and usually alter hours vs closing entirely. That being said, even when there is not a private event and as you mentioned, that space does tend to fill up and we highly encourage making reservations so we can guarantee you will be able to truly enjoy that space. We hope you will return again and should you, please let us know so we can arrange a seating for you. Thank you for staying and for your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was not as clean as previous reviewers had mentioned; the velvet benches in the room were noticeably stained/dirty - which can easily be cleaned with a handheld stain remover vacuum, and the bathroom lacked attention to detail. We actually asked to switch to another room after the first room had crumbs, and a dirty bathroom. The second room already looked tired too. This could be due to allowing pets - down our hall another guest was running his 3 dogs up and down the hall. Fine with me, but I could imagine this adding wear and tear and dirtiness.
I’m a stickler for an immaculately clean room and while this is a newer hotel(less than 2 years old!) the cleanest areas were the Peacock Room, Gym, and Lobby.
I recommend a deeper clean and more attention to detail moving forward or this new establishment will lose credibility quickly.
I wanted to love it and give it 5 stars, but it’s a 3/5.
I’m a stickler for an immaculately clean room and while this is a newer hotel(less than 2 years old!) the cleanest areas were the Peacock Room, Gym, and Lobby.
I recommend a deeper clean and more attention to detail moving forward or this new establishment will lose credibility quickly.
I wanted to love it and give it 5 stars, but it’s a 3/5.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie KRAUSS, Guest Services / Front Office at Kimpton Hotel Fontenot
Responded Jul 8, 2021
Hi TravelJoieDeVivre, Thanks for sharing your experience with us. We strive to provide the best experience and cleanliness is at the top of our priority list. I have shared this feedback with our housekeeping team and we are confident this was an isolated incident. We hope you will consider giving us another opportunity in the future to host you and show you our cleanliness in our guest rooms is up to snub. Thank you for your business and providing us your feedback. Yours in hospitality, Dixie Krauss, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
With my wife heading to NOLA for the ISTE Conference, I joined her for the first day of her trip and then headed back home after 1 night while she stayed for the conference.
We were looking for an elegant place priced right that was within walking distance of the conference center as well as local attractions such as the French Quarter and the water front. I saw the reviews of the Fontenot and it exuded a boutique type of charm.
The Fontenot did not disapoint! The friendly staff were extremely professinal and helpful. Due to the weather we actually arrived at the hotel before check-in time to find that although the room was not ready, they were happy to hold on to our baggage and pre check us in. This allowed us the flexibility to see some of the local sights and get informed by phone when the room was ready.
The room itself as well as the hotel in general has a very modern and tasteful feel. Delicious complementary bathrobes and a stellar view along with luxurious toiletries made the stay a most enjoyable one. The staff also accommodated us with a few requested extras like a small hot water heater.
We would definitely stay again if we found ourselves in NOLA in the future!
We were looking for an elegant place priced right that was within walking distance of the conference center as well as local attractions such as the French Quarter and the water front. I saw the reviews of the Fontenot and it exuded a boutique type of charm.
The Fontenot did not disapoint! The friendly staff were extremely professinal and helpful. Due to the weather we actually arrived at the hotel before check-in time to find that although the room was not ready, they were happy to hold on to our baggage and pre check us in. This allowed us the flexibility to see some of the local sights and get informed by phone when the room was ready.
The room itself as well as the hotel in general has a very modern and tasteful feel. Delicious complementary bathrobes and a stellar view along with luxurious toiletries made the stay a most enjoyable one. The staff also accommodated us with a few requested extras like a small hot water heater.
We would definitely stay again if we found ourselves in NOLA in the future!
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie Krauss, Guest Services / Front Office at Kimpton Hotel Fontenot
Responded Jul 18, 2022
Thank you, Michael S! We love to see this review and appreciate your call out to detail. We hope to see you again in the future and thank you gain for your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked this hotel for my daughter’s 15th birthday trip to NOLA and from the moment we arrived I loved everything about this hotel-great location, beautiful décor and top tier service. Ray took excellent care of us; situating our bags, offering amazing suggestions of restaurants and the most scenic walking routes to get where we were headed. Our room was spotless and well appointed with everything we needed and whatever we didn’t have the front desk quickly had sent up. The Peacock Room is gorgeous, I had to take pics there. As a matter of fact, this whole hotel is perfect for photos! I love how close we were to everything a quick 10-minute walk had us in the mix of great shopping, good food and we even saw a TV show being filmed. Thank you, Ray, and the entire Kimpton staff for making our stay so enjoyable I will definitely be back!
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Date of stay: April 2022
Location
Service
Sleep Quality
Room Tip:Â Odd number rooms have the better view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie KRAUSS, Guest Services / Front Office at Kimpton Hotel Fontenot
Responded Apr 15, 2022
wow! Thanks so much. Ray is a gem and we cant wait to tell him about this review. Thank you for sharing your great stay and for choosing Hotel Fontenot for your daughters birthday celebration. See you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you are looking for a nice pet friendly hotel this is not it. Don’t waste your money on the pet package since they do not actually honor it any way. If your dog barks at all and is heard by hotel staff they threaten to kick you out. The cleaning staff will send you horrible messages about your dog being in the room even if you hang the do not disturb sign on your door. Don’t waste a dime on this joke of a pet friendly hotel. There’s plenty of other hotels in town that would love your business and treat you good.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie KRAUSS, Guest Services / Front Office at Kimpton Hotel Fontenot
Responded Jul 30, 2021
Anjanette16, Thank you for sharing your experience with us and our viewers. As we have had a couple of other communications, we have already adjusted your folio for the disappointment in your pet package. Our pet policy is lax but when it disturbs others, we unfortunately need to ensure we reduce that inconvenience to others just as we would any other noise complaint. We appreciate your business and again our apologies for your disappointment.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a beautiful hotel. When we arrived there was a man with his back to us speaking to a woman , a guest, I assumed. So, we just stood there while he ignored us. He was curt and rather rude when he did check us in. Our flight had arrived late and we were hungry. I had seen photos of the Peacock Room and was looking forward to dining there. His answer was, "They're about to close and won't be open on Monday or Tuesday either". It was an hour before closing. The correct answer should have been, "why don't you folks, drop your bags off you rooms and I'll make sure you can have something to eat" We decided to that on our own. Upon seeing us in the lobby going into the restaurant he turns his head away from us. The food was fabulous our waitress was adorable. We stayed for 6 nights. His rudeness and lack of acknowledgment continued. We were never able to the restaurant again because apparently It was completely booked the week before. I think I should have been told that. The rest of the staff was lovely. I assumed my room would be cleaned everyday but it was not.I realize this is a common practice these days but, when I asked , they cleaned. I asked for more of plastic cups that are wrapped because the glasses were obviously not washed. I was given 2 coffee cups from the coffee shop.The happy hour was somewhat of a secret and lasted exactly 60 minutes with not much happiness from the servers or seats for guests. I had requested that another member of our group be placed on the same floor as us since she was traveling alone and a Senior Citizen. I reminded him upon registration and I was told they are completely booked and he would have to look into it. Never happened. I was trying to download photos and the internet was not working. I called the desk and was told that this happens with Macs sometimes and given a number to call? We have been to many Kimpton Hotels and always enjoy our stays and the friendliness of the staff. This one was a disappointment. We really felt unimportant for 6 nights. I realize Jazz fest brings in a lot of famous people etc. But, I'm a person and a loyal customer. I will not be returning to this one.
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip:Â pick a higher floor the not facing the street . The Garbage is collected at 5:30 every morning.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dixie KRAUSS, Guest Services / Front Office at Kimpton Hotel Fontenot
Responded May 5, 2022
Hi Saphie, this is really disappointing to hear. We pride ourselves are providing a wonderful experience and our desk is usually the headliner. While you note some highs in your stay, we will certainly use the feedback to coach that associate and please know this is not the experience standard we have for our hotel; busy or not, we are here to make our guests comfortable and it seems we missed that opportunity with this stay. We know that must have been frustrating at check in and started your stay off on the wrong foot as well as the reminder during your further interactions. We will also share your feedback with our housekeeping team as stay over service should be automatic unless a Do Not Disturb is present. We would like you to give us another chance, and I would like to invite you back to show you this stay was an exception. Please email me directly at Dixie.Krauss@hotelfontenot.com so I can assist further.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello,
We do have room service available for our morning meal period between 7:00am and 11:00am! Let us know if we can help any other way!
No, but you can try street parking nearby; just pay attention to signs.
Most restaurants with a patio or sidewalk seating allow your pup to dine. Lucy's and the Rusty Nail allow your pup inside. You can find a list of those at BringFido that can help navigate your choices depending on your plans.
Hi! Social hour is every day from 5-6PM
Hi there, there is a small patch of grassy/mulched area across the street and there is a large park 3 blocks away
"Do not book through zap travels it is a scam If you’re going to book through a third-party, do it through a well known website "Read full review
"The hotel is on a fairly busy street, so street noise can be noticeable in some rooms."Read full review
"Parking is expensive but in line will all surrounding hotels, best to Uber if you can. "Read full review
"The street noise is loud if you get a window on Canal, but so fun to watch all the action. Be sure to eat at Mother's across the street!"Read full review
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PRICE RANGE
C$228 - C$560 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Poydras
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
202
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Kimpton Hotel Fontenot
Which popular attractions are close to Kimpton Hotel Fontenot?
Nearby attractions include The Sazerac House (0.4 km), Audubon Insectarium (0.4 km), and Audubon Aquarium (0.5 km).
What are some of the property amenities at Kimpton Hotel Fontenot?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Kimpton Hotel Fontenot?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Kimpton Hotel Fontenot?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Kimpton Hotel Fontenot?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Kimpton Hotel Fontenot?
Conveniently located restaurants include Observatory Eleven, Drago's Seafood, and St. James Cheese Company.
Are there opportunities to exercise at Kimpton Hotel Fontenot?
Yes, guests have access to a fitness centre during their stay.
Is Kimpton Hotel Fontenot located near the city centre?
Yes, it is 0.9 km away from the centre of New Orleans.
Are any cleaning services offered at Kimpton Hotel Fontenot?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Kimpton Hotel Fontenot?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Kimpton Hotel Fontenot offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.