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The Pontchartrain Hotel

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Traveller (243)
Room & Suite (127)
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Overview
Hotel website
E-mail hotel
2031 Saint Charles Ave, New Orleans, LA 70130-7101 See on map
AMENITIES
Free Wifi
Breakfast Available
Non-Smoking Hotel
Restaurant
Room Service
Suites
Rooftop Bar
3.5 Star accommodation
Additional information
Visit Hotel Website
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Rooms
Sep. 30Oct. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (639)
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1 - 5 of 632 reviews
Reviewed yesterday via mobile

Okay so there is no coffee in the room . The downstairs coffee shop opens at 7:00 am !!! Room lovely, bed comfy and towels , amenities generous. Had our " Do not disturb" sign on door and got a call asking if we needed...More

Thank Elizabeth I
Hotel's Favourite
Reviewed July 20, 2018

Just returned from a two night trip taken primarily to enjoy the restaurants of New Orleans. This remodeled hotel was the perfect choice. The location in the Garden District is ideal; out of the craziness of the Quarter but close enough to there and the...More

2  Thank HonchoTyler
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded July 23, 2018

Dear HonchoTyler, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

Reviewed 4 days ago via mobile

The Pontchartrain hotel is a beautiful historic building with comfortable rooms and an outstanding shower. The staff was very courteous and helpful. Almost everything you might need in a hotel. Except coffee in the room. This was a huge disappointment to us. We are morning...More

1  Thank Martitown
Reviewed 5 days ago

This old hotel has so much Character. The rooms was large and had all the amenities we need with a prime location. The staff was so kind! The bed was perfect and the pillows awesome. Who cares if the windows were painted shut. I like...More

Thank Brett R
Reviewed 6 days ago

We were staying in NOLA for 2 nights prior to our cruise. We stayed at a hotel down St. Charles Street the first night, thinking we were booked for two, but were told we weren't so we had to find somewhere else to stay. I...More

Thank Jennifer R
Response from Pontchartrain H, General Manager at The Pontchartrain HotelResponded 5 days ago

Dear Jennifer R, Thank you for the great review! We hope to welcome you back soon! All the Best, Cody Bertone General Manager

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About
Description
Sitting directly on the historic St. Charles Avenue streetcar line in New Orleans, The Pontchartrain Hotel offers a variety of spacious suites to accommodate your every need. Hotel amenities include complimentary ...More Wi-Fi, $30 Valet Parking, en suite bathroom includes Le Labo products, hair dryer and bathrobe. Room includes mini-bar with local favorites, alarm clock and in-room safe. Enjoy the famous Bayou Bar and the Hot Tin Roof top Bar! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Banquet Room
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
106
Price range
US$133 - US$490 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
106
Price range
US$133 - US$490 (Based on Average Rates for a Standard Room)
Location
United States > Louisiana > New Orleans
Photos
Traveller (243)
Room & Suite (127)
Dining (65)
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Questions & Answers
Ask a question
Tiffany S
September 1, 2018|
AnswerShow all 3 answers
Response from LouisianaDeltagirl | Reviewed this property |
Our room had mini fridge coffee pot and snack bar
0
Votes
22kdka
August 20, 2018|
AnswerShow all 4 answers
Response from pgenco | Reviewed this property |
Yes. There is a coffee shop in the Lobby
1
Vote
Erica H
June 17, 2018|
AnswerShow all 4 answers
Response from izolo | Reviewed this property |
I believe about 10-15 mins. I remember seeing it on the street car.
1
Vote
Room Tips
"The higher the better. Trolley car noise barely.."
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"For a great view of the city...choose a room on the 8th floor or above!"
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"The front side of the hotel is loud. If you are a light sleeper, get a room on the back side or purchase ear..."
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"If you are sensitive to noise, chose a room off St Charles avenue as you can hear the streetcars from early..."
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