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Hilton New Orleans/St. Charles Avenue

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Hilton New Orleans\/St. Charles Avenue
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749 Reviews from our TripAdvisor Community

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Showing 735: English reviews
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The Ramon
Reviewed 2 days ago NEW

Overall we really enjoyed this hotel. Walkable to French Quarter/Bourbon Street and St Charles streetcar stop so close. Get a day pass for $3 bucks and ride 24 on any streetcar or bus. We stayed on the 14th floor and we had normal sized windows and never had a long wait at the elevators. Ice machines not on all floors...

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Helpful?
Thank Goody2Shoes_Syl
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 November 2016

I booked a trip to visit The Big Easy and had some Hilton Honors points to work with. I booked Hilton St. Charles and I have no regrets about it. I sifted through reviews and there were definitely mixed reviews but I figured, it was going to be a good trip, regardless. Check in was a breeze Nice huge room...

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Helpful?
Thank Foxxx626
About Hotel's Favourite Review
shemetoy, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for such a great review. We are in a great location and our staff is the best. I will share your comments with the team. We look forward to your next visit to New Orleans.

Mibile
Reviewed 5 days ago NEWvia mobile

This is my second stay at this hotel and I will be back again. I stayed in an executive king suite and was very satisfied with the room, and price. This hotel is as always close to all of the action, but on a quiet block just steps from the quarter. My only warning is the executive suite, which is...

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Helpful?
Thank bkvailes
Rochester, New York
Reviewed 5 days ago NEW

Just the basics, but clean and comfortable. The music in the lobby is way too loud and latter-day disco; it interfered with using the small business center computers. On the other hand, On the other hand, the rooms were spotlessly and efficiently cleaned every day, and the entire staff was professional and very friendly. The Hotel is also walking distance...

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Helpful?
Thank KenMaher
Jacksonville Florida
Reviewed 6 days ago NEW

The location of the hotel was great. The staff was very helpful. We were overcharged at after checkout and had to make several phone calls to get it cleared up. I've bath room toilet had a few issues but they were handled very quickly. We were told that we had a view but the view was out of very tiny...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank chrisrA4482PV
Fridley, Minnesota
Reviewed 6 days ago NEWvia mobile

Our family stayed here as we celebrated my mother-in-law's 60th birthday. Staff was great as far as assistance and conversation. I misplaced my wallet after we returned from the birthday party around 1:30 am. I asked if the Valet on duty would go back to our car to search for it...twice! He didn't find it but I knew it was...

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Helpful?
Thank Jonathan G
Brandon, Florida
Reviewed 1 week ago

Need to be in the city for convenience? This is the place! Look for AAA or HHonors points to reduce cost, as it is a bit pricey, but so worth it. Eat next door at Lüke's (or splurge and have it delivered as room service). Rooms were immaculate and large. Lots w/in walking distance.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cheri K
Velda A, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for taking a moment to share this wonderful review, we are truly thrilled that you had a great time with us. We would be honored to have the pleasure of welcoming you back again soon

Atlanta, Georgia
Reviewed 1 week ago

Outdated facilities excellent staff. Enjoyed our stay was disappointed by structural issues. Staff was very helpful and eager to help guests. Restaurants and shopping was within walking distance. Street noise audible from 14th floor room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank ernesto c
Velda A, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for taking a moment to share this review, we are truly thrilled that you had a great stay overall. Please rest assured that your review will be shared with the team as a learning opportunity as we strive to provide outstanding hospitality at all turns. We would be honored to have the pleasure of welcoming you back again...

Plano, Texas
Reviewed 1 week ago

The sales office had great service. Very nice place to use for business. They front desk people aren't as friendly. Not sure if I would stay for personal use which I will be back next month for fun to visit friends

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N6457STvictorm
Velda A, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for taking a moment to share this review, we do apologize for the service received at the front desk. Please rest assured that your review will be shared with the team as a learning opportunity as we strive to provide outstanding hospitality at all turns. We would be honored to have the pleasure of welcoming you back again...

Georgetown, United States
Reviewed 1 week ago

My wife and I will stay here again. Location is very close (walking distance) to attractions and trolleys. The hotel staff helped us very much in trolley and bus tours. They also helped us with restaurant suggestions.

Review collected in partnership with Hilton Hotels & Resorts
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Thank charlesfM7644MW
Velda A, Manager at Hilton New Orleans/St. Charles Avenue, responded to this review

Thank you for taking a moment to share this wonderful review, we are truly thrilled that you had a great time with us. We would be honored to have the pleasure of welcoming you back again soon.

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on St. Charles Avenue in the New Orleans CBD, our location places you with minutes of all that is New Orleans. Our newly renovated property caters to the business and leisure traveler. The hotel is a member of the Historic Hotels of America offering old world charm with all the modern conveniences that you would expect from an AAA 4-Diamond hotel.Join us at the Hilton St. Charles...You will be glad you did! ... more   less 

Additional Information about Hilton New Orleans/St. Charles Avenue

Address: 333 Saint Charles Ave, New Orleans, LA 70130-3141
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $216 - $513 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans/St. Charles Avenue 4*
Number of rooms: 252
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Jetsetter so you can book your Hilton New Orleans/St. Charles Avenue reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans / St Charles Ave Hotel New Orleans
Hilton Hotel New Orleans
New Orleans Hilton
Hotel Style:
#28 Luxury Hotel in New Orleans
#56 Family Hotel in New Orleans
#60 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans/St. Charles Avenue staff and other travellers.
22 questions
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Questions? Get answers from Hilton New Orleans/St. Charles Avenue staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“14th floor had good sized windows. No Ice machine on this floor.”
 of 5 bubbles Goody2Shoes_Syl, 19 Feb 2017 | Read review
“Face the street.”
 of 5 bubbles KenMaher, 16 Feb 2017 | Read review
“ask front desk staff; they're very helpful”
 of 5 bubbles mfw104, 26 Jan 2017 | Read review
“Corner rooms have more room”
 of 5 bubbles 650mackr, 6 Jan 2017 | Read review
“Avoid floor 18, which smelled like mildew.”
 of 5 bubbles josha500, 31 Dec 2016 | Read review
5 of 5