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AC Hotel New Orleans Bourbon / French Quarter Area

07/05/2017 08/05/2017
1 room 2 adults 0 children
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AC Hotel New Orleans Bourbon \/ French Quarter Area
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626 Reviews from our TripAdvisor Community

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There are newer reviews for AC Hotel New Orleans Bourbon / French Quarter Area
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Reviewed 30 March 2015

The meeting space was spacious....the staff was wonderfull and the bar was fantastic. Cassie was a knowledgeable host and great tender... go for her specialty cocktails..... thank you very much to the entire staff for making this and enjoyable experience

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Helpful?
Thank Alexander P
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

From start to finish, it sounds like you had such a great time, Alexander. Thank YOU for enjoying yourself and coming to stay with us. Hope to see you again when you're back in town for more cocktails! Cheers, The Team at AC Hotel New Orleans

Reviewed 30 March 2015

Loved this new hotel by Marriott. Everyone from the front desk staff to the bellhop to the cleaning staff was superb and extremely friendly. The rooms are modern and clean as is the rest of the hotel. The bar is great--be sure to stop by during happy hour for great drinks and snacks. Ask for Dwayne-he knows everything about their...

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Helpful?
Thank Lauren W
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

We loved reading this review, Lauren! Nothing could make us happier than seeing that you had such an unparalleled experience. Can't wait to see you again for more drinks! All the best, The Team at AC Hotel New Orleans

Reviewed 30 March 2015

My new wife and I decided to stay home in New Orleans for our honeymoon. I had heard good things about the hotel and decided to try it out. It was wonderful. When I checked in Chelsea was extremely helpful and so was the rest of the staff

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Helpful?
Thank Raymondshoemaker
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thanks for sharing such a special time with us, Raymond! It sounds like you two had a wonderful stay -- we'll have to let Chelsea know what you said about the service. Here's to many more memories to come! Congratulations on your wedding! The Team at AC Hotel New Orleans

Reviewed 30 March 2015

denzel was the BEST!! We came to New Orleans for my bachelorette party this past weekend and stayed at this high-end hotel and he started the trip on the right foot with his awesome customer service. Thank you Denzel!

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Helpful?
Thank Kelso9211
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Hearing that Denzel really helped you out on your special night made our day. We're excited that we could help you start out on the right foot. Congratulations on getting married! Hope to see you back again soon, The Team at AC Hotel New Orleans

San Francisco, California
Reviewed 29 March 2015

It was clear when I arrived that this hotel was targeting the younger market with loud rock music in the lobby during check-in. The loud music is one of the reasons that I no longer stay at "W Hotels." However, I can live with it here because the rest of the hotel is so inviting. It is similar to "W"...

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Helpful?
Thank David C
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

It's always wonderful to see such a robust thumbs up, David! Beside the noise issue, it sounds like your experience was spot-on, and nothing could make us happier to hear. If you're ever in town again, we hope to see you back! Best, The Team at AC Hotel New Orleans

Memphis, Tennessee
Reviewed 28 March 2015

very different layout from the usual Marriott brand that I'm used to. Modern style, clean, contemporary maybe….not use how to explain the design but its Cool! i didn't like the maze like ways to get to my room. confusing every time for me. the elevator was super fast so that was good because it was Mardi Gras when i went...

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Helpful?
Thank sheri E
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

It's disappointing to hear if you felt like the staff wasn't being friendly to you, Sheri. We're sure that wasn't their intention. Other than that, it sounds like you were in heaven! If you ever come back to New Orleans, know that you've always got a home with us. Hope you enjoyed your stay, The Team at AC Hotel New...

Reviewed 27 March 2015

This place is awesome. My first night there I met Alan at the bar. Who by the way is very friendly. Had a drink while he introduced me to the rest of the staff and told me where some of the best local places to go. Next day stop by to ask for a new place to eat and Bryn...

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Helpful?
Thank Albert0ruiz89
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Sounds like you got to do a bit of exploring! It was the least we could do to help you get the most out of being in this beautiful city. Don't worry though -- we still have many more recommendations for the next time! Best, The Team at AC Hotel New Orleans

Reviewed 27 March 2015

Here for training and this is an awesome hotel! Great rooms and the showers are awesome!! They have the rain fall shower head and a regular detachable one. It's located right on bourbon street! They are also giving you a free drink for a review right now !!! Hints the review but seriously this is a cool hotel ! Alan...

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Helpful?
1Thank Stuksa
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

We're excited that we could make your trainings that much cooler! Hope that you enjoyed your time here and in the city. Can't wait to see you back, The Team at AC Hotel New Orleans

Little Rock
Reviewed 27 March 2015 via mobile

Hotel is clean, modern and with an attentive staff that is friendly but the hotel seems understaffed. Rooms are small and functional. Lots of outlets and USB ports. Lighting is limited. Rooms feel a little dark; especially the bathroom. Speaking of the bathroom...it has a glass sliding door that offers minimal privacy from sound and doesn't lock. But...the shower is...

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Helpful?
Thank Xcuse
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

Thanks for the feedback, especially about the door to the bathroom. We'll keep it at the top of mind, as we're always striving to make improvements. Still, it was great to see that you enjoyed the modernity and basic comfort of your room. We can't wait to see you back here! Warm wishes, The Team at AC Hotel New Orleans

Chicago, Illinois
Reviewed 26 March 2015

I stayed at the AC twice in the past month for business, and I found it to be a great alternative to the regular Marriott in New Orleans. There is no lounge which is a bummer, but they have European style (similar food to a European airport lounge) breakfast and a bar with GREAT drinks and small plates. Each Platinum...

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Helpful?
Thank Stacy S
Krystal H, Manager at AC Hotel New Orleans Bourbon / French Quarter Area, responded to this review

It's so great to hear that you love the drinks and the breakfast, Stacy! Thanks for the feedback that it was difficult for you to find your way around here -- we'll be sure to let our staff know so that we can be better about making sure you know where everything is. Hope that we can make the third...

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07/05/2017 08/05/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Connect to the city in a completely new way at the AC Hotel New Orleans Bourbon in the French Quarter Area. The first AC Hotel by Marriott in the United States, we provide innovative spaces of freedom and comfort, with a style that defines the most contemporary hospitality. We cater to travelers looking to immerse themselves in the energy of downtown New Orleans, LA. Stretched over eight floors, our 220 hotel rooms offer modern style and functional comfort with a touch of downtown flair. Thoughtful and intuitive amenities include complimentary mini-fridges, adjustable reading lamps, 47-inch flat-screen TVs featuring premium movie channels and deluxe bedding and pillows. Enjoy the freedom of complimentary wireless Internet access throughout the hotel, and stay energized with a workout in our fitness center. Whether you're planning an intimate get-together for 10 or a reception for 160, our state-of-the-art event venues set the stage for memorable gatherings. Our lounge is open nightly, with a Happy Hour from 5pm to 7 pm and a light bite menu that will delight visitors and New Orleans locals alike. And while we want you feel welcome at the hotel, we also encourage you to explore; the French Quarter and the Warehouse district are right on our doorstep. Ready for an immersive and authentic travel experience here in New Orleans' most iconic neighborhood? Plan your urban adventure at the AC Hotel New Orleans Bourbon, where personalized service and a modern mindset define us. ... more   less 

Additional Information about AC Hotel New Orleans Bourbon / French Quarter Area

Address: 221 Carondelet St, New Orleans, LA 70130-3002 (Formerly Cotton Exchange Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $200 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — AC Hotel New Orleans Bourbon / French Quarter Area 4*
Number of rooms: 220
Reservation Options:
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Hotel Style:
#30 Luxury Hotel in New Orleans
#36 Business Hotel in New Orleans
#61 Romantic Hotel in New Orleans
#70 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from AC Hotel New Orleans Bourbon / French Quarter Area staff and other travellers.
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Questions? Get answers from AC Hotel New Orleans Bourbon / French Quarter Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the better because of street noise”
651shariek, 8 Feb 2017 | Read review
“Some room walls are PAPER thin! Just a friendly warning!”
Serendipitiiy, 11 Dec 2016 | Read review
“We had a parking garage.”
lynn10749, 11 Nov 2016 | Read review
“Easy access and quiet”
846Rascal26, 9 Nov 2016 | Read review
“To choose a good room, stay somewhere else.”
safronareneeo, 9 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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