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Hotel St. Helene

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Traveller (94)
Room & Suite (44)
Pool & Beach (8)
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Overview
  • Excellent32%
  • Very good27%
  • Average19%
  • Poor10%
  • Terrible12%
Travellers talk about
“napoleon house”(15 reviews)
“jackson square”(38 reviews)
“great location”(68 reviews)
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Private Balcony
Free Parking
2 Star Hotel
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Rooms
Jun. 3Jun. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (403)
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Traveller rating
122
106
75
41
49
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122
106
75
41
49
Show reviews that mention
All reviewsnapoleon housejackson squaregreat locationfrench quartergarbage truckscourtyard balconyquaint hotelsitting areabed was comfortableinterior roomtwo blockspeople watchingparking garagecafe duquiet at nightbeignetsthe room was nice
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101 - 105 of 393 reviews
Reviewed June 7, 2017

If you want to be in the center of everything, this is a great place. walking distance to the river, shopping and great places to eat. Can be a bit on the noisy side at times but very fun. Court yard/ pool is very ice...More

Review collected in partnership with this hotel
Thank O3017GErichardh
Response from Brian C, Guest Relations Manager at Hotel St. HeleneResponded June 8, 2017

o3017GErichardh, We are glad you liked the property and enjoyed your stay. Thank you so much for sharing your review. We hope to see you again next time you come through New Orleans. We'll be looking forward to it.

Reviewed June 6, 2017

Room was beautiful, but amenities were sorely lacking. That was a pool??? Just a large fountain. No elevator and no free breakfast like your website stated. Jeanette, on the other hand, was simply delightful!More

Review collected in partnership with this hotel
Thank ginaaV4933MO
Response from Brian C, Guest Relations Manager at Hotel St. HeleneResponded June 8, 2017

ginaaV4933MO, The pool at Saint Helene is a small wading pool in an old French Quarter courtyard. Unfortunately there aren't any French Quarter courtyards with full-sized lap pools. We are very sorry that this was so disappointing for you. Furthermore, we do not advertise having...More

Reviewed June 5, 2017

Great hotel, location & pool! Would stay again here in New Orleans!!!! Nice staff, great sleep environment. Quiet space from Partying and people. Great for couples and romantic. Clean room and we loved the pool areaMore

Review collected in partnership with this hotel
Thank jaimedmb76
Response from Trisha L, Front Office Manager at Hotel St. HeleneResponded June 8, 2017

Dear jaimedmb76, We are very pleased to hear that you enjoyed your stay with us. The staff will be very happy to hear of your compliments. Please do visit us again on your next trip to New Orleans! We would be happy to have you...More

Reviewed June 1, 2017

Room smelled funny, hotel was noisy (granted, I was placed in a room that was just two doors down from the front desk/ lobby). Overall, especially in contrast to the pictures of this place, the hotel turned out to be very "meh." Not much to...More

Review collected in partnership with this hotel
Thank AngelenoInNola
Response from Trisha L, Front Office Manager at Hotel St. HeleneResponded June 8, 2017

Dear AngelenoInnola, We are sorry to hear that the hotel was not what you expected. Thank you for sharing your review with us. It is appreciated! Regards

Reviewed May 30, 2017

I really think that Hotel St. Helene for the price we paid was a great little gem. It is located perfectly in the French Quarter that made walking around to different sections of that area of the city very doable. It really wasn't even a...More

Thank Nate080411
Response from Trisha L, Front Office Manager at Hotel St. HeleneResponded June 8, 2017

Dear Nate080411, We are happy to hear that you enjoyed the hotel. The staff will be happy to hear of your comments. You suggestion for new rugs has been noted and will be taken into consideration. Thank you kindly for sharing your review with us....More

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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room amenities
Air Conditioning
Things to do
Pool
Outdoor pool
Details
Price range
US$109 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$109 - US$303 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (94)
Room & Suite (44)
Pool & Beach (8)
Nearby
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
...More
Questions & Answers
Ask a question
swarmbrunn
November 5, 2017|
AnswerShow all 2 answers
Response from vvahoo206 | Reviewed this property |
It does but only if you reserve a balcony room. It's not a public balcony. My wife have stayed in both the street-side balcony room and the courtyard balcony room and while the street-side room gets pretty noisy (at no fault... More
0
Votes
Cruzan_7
October 11, 2016|
AnswerShow all 4 answers
Response from Joani L | Property representative |
Public parking facilities are located just across the street from the Hotel St Helene. Fees are typically $20-$40 for overnight parking, depending on vehicle size and special events.
3
Votes
kevinO8055UC
March 22, 2016|
AnswerShow all 6 answers
Response from vvahoo206 | Reviewed this property |
Nope. We brought a 50-quart cooler and this worked just fine for us during out 5-day stay.
0
Votes
Room Tips
"great location, friendly staff."
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"room with balcony is beautiful and pleasant"
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"Ground floor rooms echo a bit"
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"Try and get a room with a view if they have one."
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