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Hotel St. Helene

Orbitz.comUS$119*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Hotel St. Helene
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295 Reviews from our TripAdvisor Community

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Showing 287: English reviews
Clarksville, Tennessee
Reviewed 18 January 2016 via mobile

Lovely Boutique Hotel in the French Quarter. Room was very nice. Comfortable bed. The balcony overlooking the street and the views of the other historic buildings was nice. This street was mostly quiet. Parking nearby and within walking distance of everything in the French Quarter. Nice quiet and cozy courtyard.

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Helpful?
Thank Susan S
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

Susan S., Thank you for being our guest! We appreciate your feedback, and we hope to see you again soon. Best Regards, Melanie C.

A TripAdvisor Member
Level Contributor
4 reviews
Reviewed 18 January 2016 via mobile

Located in the french quarter..with all that entails. The hotel itself was very noisy. Every sound echoes throughout this old, 3 story structure. The staff member responsible for breakfast on Sunday seemed to enjoy walking back and forth at 5:30 in the morning in what seemed to be tap shoes. The room was clean but small which is to be...

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Thank A TripAdvisor Member
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

Thank you for being our guest. We realize that New Orleans offers many lodging options, and we regret that your stay with us was less than satisfactory. We appreciate your feedback, as it will help us to improve our accommodations. Should you decide to return to New Orleans, feel free to contact me to look into other lodging options that...

Louisville, Kentucky
Reviewed 4 January 2016

The hotel is several streets from the hotel but an easy walk. Our room was very clean as was the hotel. The hotel receptionist was so very helpful…I wish more were like them.Actually, all three shifts were excellent. Great place!!!!

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Helpful?
Thank travelnut94
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

travelnut94, Thank you for being our guest, and for providing such kind feedback! I'm glad that we were able to enhance your New Orleans experience, and we hope to see you again. Warm Regards, Melanie C.

Bellmore, New York
Reviewed 29 December 2015 via mobile

Hotel is nice, cute, on a quiet street but still safe and close to all the french quarter action. No parking but three lots on the same block to park at for $40/day. Small free breakfast. No elevator. Rooms are the furthest thing from soundproof that I've ever experienced.

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Helpful?
Thank michelle j
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

michelle, Thank you for being our guest! We appreciate your feedback, as it helps us to make necessary improvements moving forward. Regards, Melanie C.

Phoenix, Arizona
Reviewed 29 December 2015 via mobile

Location almost right in the middle of the Quarter so easy to walk to everything. Arrived around 1:15am on Christmas Eve and was greeted with a warm welcome and smile. Booked a courtyard balcony room but there was an issue when I got into the room so I was moved to a French Quarter balcony room for the night and...

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Helpful?
Thank Michelle C
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

Michelle C., Thank you so much for being our guest! We realize that New Orleans offers many lodging options, and we appreciate the opportunity to be your host. I apologize that your accommodations were less than satisfactory, and I'm glad that we were able to get you into a more peaceful room. Thank you for your feedback, which will help...

Philly
Reviewed 26 December 2015

This was a perfect hotel for us, it had old Nola style with all the modern touches. The location is perfect, just far enough away from the melee but close enough if you want some. ;) It's also great having Napoleon House right on the corner! Easy access to Decatur and Jackson Square and the French Market. We chose a...

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Thank UncadooPhilly
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

UncadooPhilly, Thank you for being our guest! We appreciate the opportunity to host your stay, and we look forward to your return! Best Regards, Melanie C.

Melbourne, Australia
Reviewed 16 December 2015

Location is fantastic. Close to bourbon street but far away enough so that it's quiet at night. Rooms are beautiful how ever we had issues with the hot water. No hot water for 2 days but I know they had it fixed. Overall we loved the hotel and will definitely stay there again.

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Helpful?
Thank dsmbp
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

dsmbp, Thank you for choosing to stay with us. We regret that your stay was less than perfect, but I appreciate your feedback to help us to make all necessary corrections and improvements. Should you return to New Orleans, we hope to see you again. Warm Regards, Melanie C.

Reviewed 2 December 2015

My wife and I booked 1 night here to have a small getaway from the north side of Lake Pontchartrain and enjoy the Quarter. The room was small(that was to be expected) but very clean and neat. We booked a balcony with a "view". We could see the Cathedral, but the left side of it. Still a cool view though....

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Helpful?
Thank Matt M
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

Matt M., Thank you for allowing us to host your getaway. We appreciate your feedback, and hope to see you again when you return to New Orleans. Warm Regards, Melanie C.

Newcastle, On
Reviewed 21 November 2015 via mobile

We stayed in Hotel. Ste. Helene four nights and thoroughly enjoyed our stay. It's a small boutique hotel, not fancy but full of character and so close to everything in the French quarter. Spacious, clean room with comfortable bed and nice amenities. Continental breakfast was just fine and coffee was available all the time which was nice. I have to...

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Helpful?
Thank Joyce K
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

Joyce K., Thank you for being our guest! We appreciate your kind feedback about our staff and accommodations. Should you return to New Orleans, I'm sure that you would enjoy staying in one of our Courtyard Balcony rooms. We look forward to your return. At your service, Melanie C.

Lexington, Kentucky
Reviewed 16 November 2015

The hotel was just okay, but I booked and paid for a suite, and my room was a small, single-room space. The suite I booked was next door, but they gave it to another guest. With the hotel being "just okay" to begin with, feeling like I was conned by the staff makes it one to avoid. When I asked,...

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Helpful?
2Thank mike e
Melanie C, Front Office Manager at Hotel St. Helene, responded to this review

Mike E., We apologize for any inconvenience experienced during your stay. Unfortunately, we do not sell suites and we are unable to locate your reservation. If you could contact me with further information, it would help me to look into this matter further. I look forward to hearing from you. At your service, Melanie C.

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11/06/2017 12/06/2017
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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
Official Description (provided by the hotel)
Hotel St. Helene is located on Chartres Street, right next door to the Napoleon House, a favorite among locals and tourists alike. The hotel’s location offers access to an abundance of popular attractions and world famous entertainment that the French Quarter has to offer, such as Café du Monde, the French Market, House of Blues, and Pat O’ Brien’s, which are all located within only one-half mile of this French Quarter gem! This beautifully restored hotel, just recently renovated and reopened in January 2012, is located in the heart of the French Quarter, only 2 blocks away from Bourbon Street, steps away from Jackson Square and the mighty Mississippi River. Our contemporary guest rooms and suites are complete with:-LCD flat screen TVs-Ebony stained hardwood floors-Wireless internet in guest rooms and public areas-300 thread-count linens & duvet covers-IPOD docking stations-All-marble bathrooms with standing showersOur French Quarter and Courtyard suites feature balconies which overlook the pool in the courtyard area or the historic French Quarter. All guest rooms are nicely equipped to give a feeling of being home away from home in one of the most historic cities in the world! ... more   less 

Additional Information about Hotel St. Helene

Address: 508 Chartres St, New Orleans, LA 70130-2110
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $154 - $408 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel St. Helene 2.5*
Number of rooms: 16
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Also Known As:
Ste Helene Hotel
Hotel Ste Helene
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Questions & Answers

Here's what travellers have asked, with answers from Hotel St. Helene staff and other travellers.
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Questions? Get answers from Hotel St. Helene staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a more honest hotel”
199susanh, 18 May 2017 | Read review
“Balcony rooms are an upgrade and cost more.”
SuperNana47, 3 May 2017 | Read review
“Splurge for a balcony.”
556jacik, 22 Apr 2017 | Read review
“If your looking for a balcony room book in advance.”
Willeatndrink, 31 Mar 2017 | Read review
“Get a balcony”
kingofthehill81, 27 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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