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Bienville House

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1,507 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
Perdido Key, Florida
Reviewed yesterday NEWvia mobile

Nice comfortable stay. Feels old but in cool historical way. Located two blocks from cafe dumonde. A short walk to bourbon street. Valet parking. Continental breakfast. Friendly staff. Definitely worth a stay.

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Helpful?
Thank ErikBallantyne
New Orleans, Louisiana
Reviewed 2 days ago NEW

we don't go to New Orleans for the "drunken" party experience, that can be obtained anywhere. We go to New Orleans because of the people, the music, the food, the history, I guess we go because it's New Orleans. The first trip made us love the city, our second trip we "fell in love" with New Orleans and the biggest...

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Helpful?
Thank jhstremski
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Hotel Monteleone and took the time to share your great experience with TripAdvisor. Please return soon to the Bienville House for another great trip!

New York City, New York
Reviewed 5 days ago NEW

We just spent 4 nights at the hotel and loved it! Perfect location, lovely room, but the staff was the best part of our stay. They were all so welcoming and helpful. Even got hugs and handshakes when we left. We've stayed at larger, chain hotels on previous trips to NOLA and this is so much lovelier. Can't want to...

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Helpful?
Thank lesliek0127
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

At the Bienville House, we strive to treat our guests like family and are pleased to hear you had such a wonderful experience! We hope to see you again soon!

Mendham, New Jersey
Reviewed 1 week ago

After reserving on Booking.com, I emailed the hotel 3 times and received no response. Finally I called yesterday afternoon and the guy was rude and unwilling to give much assistance. I hope things are better when I get there on Saturday.

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Helpful?
Thank cnmz04
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your upcoming visit to New Orleans and the Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review. We greatly value your...

Lansing, United States
Reviewed 1 week ago

My husband and I just returned from a week there. This is our second time staying at the Bienville House and we thoroughly enjoyed it. It would probably be called a historic hotel, and you couldn't find a better staff! They're friendly, warm, welcoming and very accommodating. It's located within walking distance of many restaurants and attractions. I would definitely...

Review collected in partnership with this hotel
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Helpful?
Thank maryjol505
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We love our patrons at the Bienville House! Thank you for your continued support of our hotel. We look forward to seeing you again soon!

Jacksonville, United States
Reviewed 2 weeks ago

Walking distance to everything! Beautiful hotel, friendly staff and great value. We had a balcony room overlooking the courtyard pool. It was honestly picture perfect with the plants, water, furnishings and architecture. When I think of New Orleans this is exactly what I envision. The rooms were beautifully decorated and spacious, but, the best part was the excellent water pressure...

Review collected in partnership with this hotel
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2Thank frankpR8206WG
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your visit. We'd love to have you back for another luxurious stay at the Bienville House!

Atlanta, United States
Reviewed 3 weeks ago

We stayed at Bienville House over Christmas in 2016 and had a fabulous time. The location is extremely convenient to anything you want to do or see, so it was easy to walk around the city. The hotel itself is charming and has nice old-fashioned finishes that make you feel like you're authentically experiencing the city in a more intimate...

Review collected in partnership with this hotel
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Helpful?
Thank marybA3293FE
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

At the Bienville House, we strive to treat our guests like family and are pleased to hear you had such a wonderful experience! We hope to see you again soon!

Mount Vernon, United States
Reviewed 3 weeks ago

After paying $72.00 to park my car at the hotel, it took over an hour to get my car that had been parked at a garage several blocks away. I left an item in the car and could not retrieve it without walking to the other hotel and finding my car. This is just not acceptable.

Review collected in partnership with this hotel
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Helpful?
2Thank vickib734
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you for taking the time to comment regarding your recent visit to New Orleans and the Bienville House. I am disappointed that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for review. I hope...

Durham, North Carolina
Reviewed 3 weeks ago

From the moment we arrived at the Bienville House, we were well taken care of. We arrived early, but the attendant stored our luggage until the room was ready and called to notify us as soon as it was prepared. Everything was quite clean and our balcony room was remarkably quiet for it's central location - and it was New...

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Helpful?
Thank 14LegsFarm
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so glad you enjoyed your stay at the Bienville House and took the time to share your great experience with TripAdvisor. It sounds like the perfect trip! Please return soon to the Bienville House for another great trip!

Sacramento
Reviewed 3 weeks ago

Very pretty hotel, with a very nice staff. The rooms are pretty and the common area and courtyard are very nice. However the heat and air system ruined our stay. On the 2nd floor there is an extremely loud compressor that is always on. The fans in the rooms are also always on and the vent rattled and was right...

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1Thank deborahj665
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review! We have passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $203 - $488 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Travelocity and Priceline so you can book your Bienville House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
32 questions
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Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Perfect location in the French Quarter to everything!”
  • View from the street level looking down Decatur St.
 of 5 bubbles jhstremski, 22 Jan 2017 | Read review
“Make sure you get a room with a balcony over looking the pool. A real New Orleans favorite!!”
 of 5 bubbles playa4life, 14 Dec 2016 | Read review
“Find a different hotel”
 of 5 bubbles preid26, 13 Dec 2016 | Read review
“Decide if you would like a room with or without a window. Our suite had no windows but it was lovely!”
 of 5 bubbles ruthe12016, 18 Nov 2016 | Read review
“Make sure you don't have an interior room if you want natural light - room 360 was lovely.”
  • Room 360
  • Vanity
  • Acceptable, but quite basic
 of 5 bubbles Sue_near_Boston, 18 Nov 2016 | Read review
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