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Bienville House

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,617 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
San Antonio, TX, United States
Reviewed 27 February 2016

Very enjoyable stay. Cost is compatible if not better than other hotels in the quarter. Great location with a user friendly valet service. Room was very comfortable. Staff was very efficient and very friendly.

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Helpful?
1Thank Rebeca M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Rebecca, we are so pleased that you found Bienville House to be so comfortable, well-staffed, and enjoyable. We certainly agree! We look forward to hosting you again in New Orleans soon!

Midland, Texas, United States
Reviewed 25 February 2016

Very well located in the French Quarter within walking distance of most sights. The staff was friendly and helpful and made our stay very enjoyable. The rooms were nice size and very clean. We especially enjoyed the beautiful plants and decor inside and out.

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2Thank Nancy K
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We sincerely appreciate your positive feedback regarding your recent visit to Bienville House. We are so glad you enjoyed our greenery, beautiful decor, and friendly staff. Please return soon for another great trip!

Monroe, la
Reviewed 24 February 2016 via mobile

Not a good experience! We booked online for a business meeting. My roommate found a used band-aid in her bath towel. My wash cloth had a huge hole in it. However, the staff were helpful and accommodating. Location was good for our meetings at the convention center. Seemed safe for night walks around the area. Fire Dept directly across the...

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Helpful?
1Thank deborahg903
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for your review of your experience at Bienville House. We passed along all of your comments to our management team for review. We appreciate your feedback and hope to see you again soon!

San Francisco, California
Reviewed 24 February 2016

This was our second stay at the Bienville House Hotel and it was just as great as we remembered it! When we checked in, the staff had found out that it was a birthday trip and surprised us with a beautiful platter of fruit and cheese -which hit the spot after a long day of travelling. Our room was huge...

Review collected in partnership with Amoma.com
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1Thank sfduckie72
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased that we were able to host your birthday trip, and are glad that you enjoyed your surprise! We thank you for your continued support, and look forward to hosting you again in the future. Happy belated birthday!

Ventura, United States
Reviewed 24 February 2016

We picked this hotel after reading the reviews online and seeing pictures. It is in the perfect location, close to everything. There is a fire station across the street but don't let that fool you. We were not affected by it at all. The nights were very quiet and relaxing. Aside from this beautiful hotel, the staff were very nice...

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1Thank Adriana R
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Adriana, thank you so much taking the time to share your great experience with TripAdvisor. We are so glad that you found Bienville House to be so relaxing, beautiful, and well-staffed. We can't wait to see you again in NOLA soon!

Frederick, Oklahoma
Reviewed 23 February 2016

Nice hotel. Valet and Bell Service rocks! Restaurant on location. Doesn't serve breakfast - didn't use. No room service. Close to river, Canal Street, Aquarium and street cars. Beds are great, pillows small and floors make noise. The breakfast attendant is a coffee Nazi. Small coffee-makers in room. We made our own and went out for breakfast. It's across the...

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Helpful?
2Thank Karen H
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Karen, thank you so much for your great review of your stay at Bienville House. We are so pleased that you enjoyed our great location and service. We look forward to hosting you again soon!

Menifee, United States
Reviewed 22 February 2016

Very helpful, clean, beautiful, and a huge part of our New Orleans vacation! The staff always went above and beyond their call of duty. The daily breakfast staff were so very helpful and a joy to wake up to every morning. The front desk and concierge were very knowledgeable and helpful. The pool was heated and very private courtyard was...

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Helpful?
1Thank Christie F
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Christie, we are so pleased that Bienville House was able to play such a pivotal, positive role in your visit to New Orleans. We take pride in our great staff, and are glad that you were able to enjoy their service. Our pool and private courtyard are wonderful, aren't they? We hope to see you again soon!

Barrie, Canada
Reviewed 22 February 2016

Really enjoyed staying at Bienville Hotel. Location was excellent, hotel amenities and staff made for a pleasant stay. Would highly recommend this hotel for anyone considering staying in the French Quarter.

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Helpful?
1Thank Helen T
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

We are so pleased that you found Bienville House to be so pleasant and in a great location. We certainly agree! We appreciate your recommendation and look forward to hosting you again!

beloit, United States
Reviewed 22 February 2016

Everything we needed and then some. Rooms were great with balcony and very helpful and friendly staff. We had a great time in breakfast area and receptionist was very helpful with special request. Everywhere we went in the hotel was clean and neat. Everyone made us feel at home and special as a guest at the Bienville House.

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Helpful?
1Thank Pete M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Pete, thank you so much for your review of your great experience at Bienville House. We aim to provide all guests with the attention they deserve to feel right at home, and are pleased that our staff was successful. We look forward to seeing you again in NOLA soon!

New Jersey
Reviewed 20 February 2016 via mobile

We recently stayed for three nights. Although the hotel is convenient it seemed everyone did the minimum to get by. Rooms and hallways were tired and in need of renovation. Staffing other then breakfast staff were preoccupied with talk radio and just talking to each other. Getting our car from the garage was another negative. Not the garage but the...

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Helpful?
2Thank Keldo22
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Thank you so much for taking the time to comment regarding your recent visit to New Orleans and Bienville house. We are truly sorry that you were not satisfied with the quality of your stay and accommodations. The Bienville house is a historic property, and we try our best to preserve the history while still providing guests a comfortable space...

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04/06/2017 05/06/2017
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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur St, New Orleans, LA 70130-1082
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $200 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
40 questions
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Questions? Get answers from Bienville House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms have windows”
Fredotty, 17 May 2017 | Read review
“Try to get a room with a balcony”
jayzee42, 2 May 2017 | Read review
“Enjoyed our "Sun" room - good sized and direct access to courtyard with outdoor tables and chairs.”
wkentf, 28 Apr 2017 | Read review
“Try and get a room with a window if possible.”
RoadT448, 26 Apr 2017 | Read review
“The single elevator can be slow; may want a lower floor room if you prefer not to wait very long or willing to take the stairs.”
MelissaC722, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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