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Bienville House

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1,505 Reviews from our TripAdvisor Community

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Showing 1,429: English reviews
Covington, Pennsylvania
Reviewed 24 October 2015

This is a boutique hotel at the edge of the French Quarter. It has lovely courtyard with a small pool that has a feel of a garden pond. The staff was always looking for a way to help, trying to read your needs. This includes the front desk and breakfast staffs. Our room had an armchair, four poster bed with...

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Helpful?
Thank oaklanefarm
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

Reno, Nevada
Reviewed 23 October 2015

Would definitely stay here again. Though only one elevator, there was rarely an elongated wait. We just loved the convenience to nearly everything. If you love to walk about when touring, you can do it with ease from Bienville House.

Review collected in partnership with this hotel
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Helpful?
Thank Skirenonv
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

Philadelphia, Pennsylvania
Reviewed 22 October 2015

My BFF and I stayed at the Bienville house from Sept 22nd thru 27th 2015 to celebrate our birthdays. From the moment we arrived we were treated with kindness. The staff at Bienville always went above and beyond in order to make sure our stay was memorable. Beverly was amazing and made us feel like family. Cynthia and Staci were...

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Helpful?
1Thank Nai215
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, We sincerely appreciate your positive feedback regarding your time joining us in September for you and your best friends birthday! We'd love to have you back for another luxurious stay at the Hotel Monteleone!

New Iberia, LA
Reviewed 22 October 2015

A concert in New Orleans was the reason for our needing hotel accommodations. We were four in the party and asked for two superior rooms with balcony. The booking staff members took our every request into consideration and satisfied us 100%. The room is larger than the "regular" one, small balcony overlooks the pool and patio below. Added bonus, you...

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Helpful?
Thank Julaine
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Julaine, Thank you so much for your comments about the luxury service you received at Bienville House! We aim to provide each guest with the same luxurious experience you described. Please come back and visit us soon!

Kingston, Canada
Reviewed 21 October 2015

We were on our way to Houma LA for a festival and decided to check out the French Quarter. We choose Bienville House based on location and Trip Advisor reviews and have to say that it's even better than the reviews, our only regret is not booking two nights. The hotel is on the national historic register and is a...

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Helpful?
Thank jim2751
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Jim, Thank you so much for your great review! We passed along all of your comments to our management team for review. We appreciate all your feedback! Hope to see you again soon.

St. Louis, United States
Reviewed 20 October 2015

From first arrive to departure, the staff and accommodations were great! If you enjoy a historic feel with modern amenities this will meet your wants and desires! Oh and don't forget to check out the Navy Grog in Latitude 29.

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Thank Douglas W
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Douglas, We sincerely appreciate your positive feedback regarding your time joining us in October. We'd love to have you back for another luxurious stay at Bienville House!

San Diego, CA
Reviewed 20 October 2015

I've stayed here twice, years apart, and this place keeps getting better. Perfectly situated in a quiet area within the French Quarter (but away from the craziness). Excellent staff, facilities, breakfast. If you can, get a room with a balcony- the people watching is incredible!

Review collected in partnership with this hotel
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Helpful?
Thank wiesnerjil
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, We sincerely appreciate your positive feedback regarding your time joining us in October. We'd love to have you back for another luxurious stay at Bienville House!

Madisonville
Reviewed 19 October 2015

They tell you check in is at 4pm, so we came a little early. They said it was going to be a little while. We waited and waited. Each time they told us 5 to 10 minutes more. It was 5:15 before our room was available. It wasn't just us, as the lobby was full of people waiting. When we...

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Helpful?
1Thank Medgasman
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello, Thank you for taking the time to comment regarding your recent visit to New Orleans and Bienville House. I regret that you did not receive the level of service we are capable of providing and I apologize. Your remarks are well taken and have been brought to the attention of our management team for review.

San Mateo, United States
Reviewed 16 October 2015

Bienville House is a great, convenient, place to stay in the French Quarter. If you need to go to someplace at a distance public transportation is nearby, but most places are within short walking distance. When we go back we will stay there. (Please note I said when we go back.)

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Thank Fred M
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Fred, We sincerely appreciate your positive feedback regarding your time joining us in October. We're looking forward to having you back for another luxurious stay at Bienville House!

Columbus, United States
Reviewed 16 October 2015

This was by my worst hotel experience ever. Upon a late arrival (5pm), the hotel had a lobby full of guests waiting for rooms that were not ready. When the room was finally available, I wished it wasn't. The entire floor smelled of mold and mildew. Large fans were blowing to mask the smell or dry the carpets. The best...

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Helpful?
Thank Maritsa F
BienvilleHouseHotel, Guest Relations Manager at Bienville House, responded to this review

Hello Maritsa, Please accept my sincere apologies for the problems you endured during your recent visit to New Orleans and Bienville House. I am appalled that we failed so poorly in our responsibility to you as our guest. There simply is no excuse for the inconveniences you experienced. Your comments have been brought to the attention of our Management for...

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Just as the French Quarter is perfectly situated in the heart of New Orleans, the Bienville House New Orleans hotel is perfectly situated in the midst of the historic French Quarter. Having just completed a multi-million dollar renovation, the 83-room hotel is a truly distinctive downtown New Orleans hotel establishment.  It has a sense of style and grace only to be found in America’s most interesting city, within this New Orleans' boutique hotel accommodations in the French Quarter. ... more   less 

Additional Information about Bienville House

Address: 320 Decatur Street, New Orleans, LA 70130
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $201 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bienville House 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bienville House Hotel New Orleans
Bienville Hotel New Orleans
Bienville New Orleans
Hotel Style:
#34 Family Hotel in New Orleans
#35 Business Hotel in New Orleans
#55 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Bienville House staff and other travellers.
31 questions
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Questions? Get answers from Bienville House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a room with a balcony over looking the pool. A real New Orleans favorite!!”
 of 5 bubbles playa4life, 14 Dec 2016 | Read review
“Find a different hotel”
 of 5 bubbles preid26, 13 Dec 2016 | Read review
“Decide if you would like a room with or without a window. Our suite had no windows but it was lovely!”
 of 5 bubbles ruthe12016, 18 Nov 2016 | Read review
“Make sure you don't have an interior room if you want natural light - room 360 was lovely.”
  • Room 360
  • Vanity
  • Acceptable, but quite basic
 of 5 bubbles Sue_near_Boston, 18 Nov 2016 | Read review
“Room 213 is across the street from the firehouse. Good views ;-)”
 of 5 bubbles debbem2015, 17 Nov 2016 | Read review
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