Melrose Mansion by J Collection Hotels

Melrose Mansion by J Collection Hotels

Traveller (311)
Panorama of the Classic Deluxe Suite at the Melrose Mansion
360
Panoramas (16)
Room & Suite (223)
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About

4.5
#6 of 17 inns in New Orleans
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.4 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Melrose is an all-suite luxury, boutique courtyard mansion with large French windows, roomy balcony with finger lace ironwork and pillared verandas. A grand staircase takes guests to their rooms, each decorated with one-of-a-kind antique furnishings, artwork and fine architectural details. The popular Donecio Suite has been called "the most romantic bedroom in New Orleans" and is a favorite with honeymooners. Just steps away from Bourbon Street, the Melrose Mansion sits on the edge of the French Quarter on historic Esplanade Avenue and features the one of the largest swimming pools in the French Quarter.
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Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Baggage storage
Non-smoking hotel
24-hour front desk
Wifi
Pool / beach towels
Outdoor pool
Outdoor furniture
Sun loungers / beach chairs
Room features
Safe
Telephone
Wake-up service / alarm clock
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Trendy
Classic
Languages Spoken
English

Location

937 Esplanade Ave, New Orleans, LA 70116-1942
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 91 out of 100
91
Louis Armstrong Intl Airport
19.4 km
See all flights
4.5
4.5 of 5 bubbles704 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Melrose Mansion by J Collection Hotels is often celebrated for its charming atmosphere and prime location near the French Quarter, which guests have called out as enhancing their stay. While the spacious rooms and friendly staff receive positive remarks, some travelers caution that the hotel's value is diminished by dated decor and occasional cleanliness issues. Reviewers appreciate the pool and the mansion's unique character, though they note that amenities such as modern outlets and reliable hot water could benefit from updates.
Location
Convenient
Atmosphere
Charming
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Limited

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704Reviews15Q+A94Room tips
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Detailed Reviews
Expedition659967 wrote a review Jan 2020
1 contribution1 helpful vote
5.0 of 5 bubbles
Wonderful stay at the corner of the French Quarter. Mansion is very clean, large rooms, friendly helpful staff. Breakfast and evening snacks (and wine) are included with the price of your stay. The walk to Bourbon’s night life or cathedral area takes about 15-20 min a little under one mile. The area is save and you can walk back to Mansion after a night of fun.
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FQHC_Brian, Guest Relations Manager at Melrose Mansion by J Collection Hotels
Responded Jan 22, 2020
Dear Guest, We're glad that you found the property to be comfortable and well attended. The house is delightfully historic and charming, right on the outside edge of the famous French Quarter, so the location is ideally both close in and tucked away. We love that you left the house with some good, lasting memories our fabulous city. Come and stay with us again any time. All the best
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanvi D wrote a review Jan 2020
Brooklyn, New York30 contributions4 helpful votes
4.0 of 5 bubbles
Melrose mansion is a beauty. You walk in a feel like you’ve walked into a small, special museum. It’s definitely a southern home that was converted and still has its old touch to it. We were roomed on the first floor - the room was huge with a small ironing room/closet with safe and fridge. The bathroom was a little small with very little counter/sink space.
The only reason I give it 4 stars and not 5 is because it was extremely noisy. We could hear footsteps, noise from street etc. again this is all because it’s an old house that wasn’t made sound proof, but the hotel should definitely work on bettering that.
In terms of location - it was in the perfect spot. It’s a little walk to the main bourbon street area but if you want to stay away from that, it’s close to Frenchmen street, Easy to get in to and out of if it’s Mardi Gras or any bowl parade because it’s out of the French quarter madness.
We walked to almost every spot except for dinner one night that was closer to canal street.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FQHC_Brian, Guest Relations Manager at Melrose Mansion by J Collection Hotels
Responded Jan 8, 2020
Dear Guest, Thank you for your nice review! Thank you for staying with us and appreciating the house and the neighborhood. We are happy to be here for you. We're glad you had a nice time. All the best
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
bqbom0mujg wrote a review Nov 2023
Los Angeles, California1 contribution
4.0 of 5 bubbles
The staff was great and very accommodating… the location is walking distance (if you like to walk) from most scenic locations. The rooms were clean and the bed was comfortable… however, they meed to update outlet plugs and add USB connection. I would also ask for a full mirror in the room and better lighting in the bathroom.
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Review collected in partnership with this hotel
Date of stay: November 2023
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caleb Law, General Manager at Melrose Mansion by J Collection Hotels
Responded Dec 13, 2023
We always appreciate constructive feedback from our guests including ways to improve accessibility and special accommodations that make the stay more memorable. Thank you for taking the time to share your review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CinZen wrote a review Jan 2020
Chicago, Illinois2 contributions
2.0 of 5 bubbles
My now husband and I got married in New Orleans and wanted a fun and unique experience during our stay, so we booked a room at the “Melrose Mansion.” That was the first mistake... we didn’t actually stay at the Melrose Mansion. Our room was located in an entirely separate building down the street, which is extraordinarily misleading. The room, itself, was lackluster and just felt cheaply decorated and unclean. The living room rug had large stains all over it. The comforter had a pink stain on it that someone had clearly tried to scrub away. They were unsuccessful, but rather than replacing the comforter, continued to use it on their guests. Lucky us! The worst part of the room was the shower. We had no hot water ever during our stay. We complained and were told a handyman would come repair it. However, no one ever came and we never heard from the staff again. The drain in the shower was also clogged and/or slow, so we were standing in several inches of dirty water every cold shower we took.

It was an overall underwhelming experience, sadly, since this was our wedding getaway, which no one at the hotel even seemed to acknowledge. We spent a considerable amount of money and were extremely disappointed. For the same amount, we could have stayed at a luxury, five-star hotel with a hot shower and clean room. Won’t be making the same mistake again.

I will say the good thing about this place is location. You’re within walking distance of Frenchman Street and French Quarter, but that’s about it.
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Review collected in partnership with this hotel
Date of stay: December 2019
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from FQHC_Brian, Guest Relations Manager at Melrose Mansion by J Collection Hotels
Responded Jan 15, 2020
Dear Guest, Thank you for coming to stay with us. We're glad you were able to enjoy being situated within walking distance of the French Quarter. We appreciate you taking the time to share your opinions. All the best
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ninasimoneaux wrote a review May 2023
Brooklyn, New York1 contribution
3.0 of 5 bubbles
Gorgeous pool and great location. The rest of the amenities are limited; the rooms (while very spacious) feel dingy for the price. (The rooms are clean, but rugs are stained, etc.) Staff were very friendly but there seemed to be a lack of communication between the staff, and the hotel seems understaffed overall, especially in the morning when the one person working seemed very stressed. The breakfast is just a selection of supermarket mini muffins and some yogurt, which is fine but should be communicated more clearly. In the morning, there were no water bottles available in the designated area but the person on staff gladly gave me some when I asked for them. Bathrooms were clean and showers were very nice.
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Review collected in partnership with this hotel
Date of stay: May 2023
3.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caleb Law, General Manager at Melrose Mansion by J Collection Hotels
Responded Jul 6, 2023
Thank you and we also had a wonderful time having you here with us!
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susanpP_3 wrote a review Dec 2023
1 contribution
5.0 of 5 bubbles
The room was spacious and clean. They were very helpful in storing our luggage (we arrived before check in and left for the airport after checkout) so we could explore the area easily. They also offered us coffee and tea while we waited for our ride to the airport
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Review collected in partnership with this hotel
Date of stay: December 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caleb Law, General Manager at Melrose Mansion by J Collection Hotels
Responded Dec 15, 2023
We're very glad that you had a nice stay at the Melrose. We are happy to be here for you. Come back any time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shelley S wrote a review Oct 2023
1 contribution
4.0 of 5 bubbles
My husband and I came to NOLA for the first time on our honeymoon. The mansion is beautiful and definitely within walking distance to the opposite end of the French Quarter and is actually a little closer to Frenchmen Street and the jazz area. We found the area to be really safe including Bourbon Street (at least before 10 at night!) The only reason we do not give the mansion 5 stars is that neither our bathroom shower nor the sink had hot water - I would say lukecool at best. The manager said to run all faucets for 6 minutes and the shower would warm up. Nope. The jacuzzi tub had plenty of hot water but not all of the jets worked. We stayed in Suite M aka the Rose Room. The king size bed was great as well as access to a safe in the closet and a sitting area too. We would definitely recommend as long as the hot water is fixed!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: Street parking was not hard to find and we left our vehicle for a solid week with no problems....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caleb Law, General Manager at Melrose Mansion by J Collection Hotels
Responded Oct 7, 2023
Dear Shelley, Thank you so much for choosing to stay with us at the Melrose Mansion during your honeymoon in NOLA! We are delighted to hear that you found our mansion beautiful and conveniently located near the vibrant heart of the French Quarter and the jazz scene on Frenchmen Street. Your safety and comfort are of the utmost importance to us, and we're pleased to know that you felt safe in the area, even around Bourbon Street. However, we sincerely apologize for the inconvenience you experienced with the hot water in your suite. It's disheartening to learn that the shower and sink did not provide the desired warmth despite our initial suggestion. Rest assured, we have taken note of your feedback and will investigate this issue thoroughly to ensure its promptly resolved. We want every aspect of your stay to be exceptional, and your comments are instrumental in helping us improve. We're thrilled to hear that you enjoyed Suite M, the Rose Room, with its comfortable king-size bed and the added convenience of a safe and sitting area. Your recommendation means a lot to us. We genuinely appreciate your valuable feedback and the opportunity to address these concerns. We hope to welcome you back in the future and provide you with the perfect, five-star experience you deserve. Please don't hesitate to reach out to us directly if you plan to return, and we will make sure everything is in pristine condition. Once again, congratulations on your honeymoon, and we hope to have the pleasure of hosting you again in the future. Warm regards, Caleb Hotel Manager Melrose Mansion
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gypsycanyon wrote a review Mar 2020
Carson City, Nevada6 contributions6 helpful votes
5.0 of 5 bubbles
The room was absolutely gorgeous and location perfect. We arrived the last afternoon of Mardis Gras and we're delighted to be within walking distance of the action on Bourbon Street yet on a quiet side street overlooked by most of the party goers. Great staff and top notch continental breakfast. Would definitely recommend for this hotel for a romantic getaway!
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Brian C, Guest Services / Front Office at Melrose Mansion by J Collection Hotels
Responded Mar 5, 2020
Dear Guest, Thanks so much for being here. We love a happy review. We're glad you got to see the tail end of Mardi Gras from the relatively calm and tranquil perspective of our fabulous neighborhood We hope you'll come back and stay with us again next time you're in the area. Take care
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
epiney779371 wrote a review Sep 2023
Harvey Cedars, New Jersey1 contribution
5.0 of 5 bubbles
During My first stay,I was impressed about how safe and secure the place was. the staff and security were very friendly and upbeat. The whirlpool bathroom of the king room was perfect and clean. The bed was very comfortable. The floors were dusty with small carpet stains. the room itself was clean. My son & I slept wonderfully, no interruptions.
The queen room near the front door was clean with small carpet stains. the bed was comfortable but one of the sheets had stains. The noise level was horrible, I couldn't really sleep in that room, simply because it's too close to the door,you can hear everything. The pool was wonderful. we loved it. overall I love that place & the staff, I would definitely go again & invite people to join. Housekeeping just needs to pay a little bit more attention to detail when cleaning.
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Review collected in partnership with this hotel
Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caleb Law, General Manager at Melrose Mansion by J Collection Hotels
Responded Sep 5, 2023
Dear Eplney, Thank you for sharing your feedback about your recent stay with us. We truly appreciate your time and insights, as they help us continually improve our guest experience. We're glad to hear that your first impression of the safety and security of our establishment left a positive impact on you. It's wonderful that our staff and security team's friendliness and upbeat attitude added to your overall experience. We're delighted that you found the whirlpool bathroom of the king room to be perfect and clean, and that the bed provided a comfortable night's sleep. However, we apologize for any inconvenience you experienced with the cleanliness of the floors and the small carpet stains. Your feedback is invaluable, and we'll make sure to address these areas for improvement. Additionally, we regret to learn about the noise level you encountered in the queen room near the front door. We understand how important a peaceful night's rest is, and we'll explore ways to minimize any disturbances for guests in similar room locations. We're thrilled to hear that you enjoyed the wonderful pool during your stay. Your compliments about our staff mean a lot to us, and we're honored that you're planning to visit again and recommend our place to others. Rest assured, we take your comments about housekeeping's attention to detail seriously, and we'll reinforce our training and procedures to ensure a consistently pristine environment for our guests. Thank you once again for choosing us and for your constructive feedback. We look forward to welcoming you back and delivering an even better experience during your next stay. If there's anything specific, you'd like us to consider for your next visit, please don't hesitate to let us know. Warm regards, Caleb Manager Melrose Mansion
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lynnerudd0ck wrote a review Apr 2023
1 contribution
4.0 of 5 bubbles
The hotel is very conveniently situated and is beautiful inside. The front of the house Staff are very helpful, knowledgeable and friendly, the only issue we had was with Housekeeping. Our room wasn't locked after for the first three days, despite attempts from front of house to resolve the problems. I think they have changed the Housekeeping staff now as the room was tidied and bed made on our fourth day(we were there six nights). It was such a shame as rest of the hotel was immaculate. We would return as we had a really good time and felt relaxed at the hotel
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Review collected in partnership with this hotel
Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Caleb Law, General Manager at Melrose Mansion by J Collection Hotels
Responded Jul 6, 2023
Thank you for the review and we are happy that we could provide a very special time for you!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from Nola_Rachael
Santa Rosa Beach, Florida71 contributions10 helpful votes
You dont need a permit for on street parking you just need to be aware of signs. They can get ticket happy in New Orleans but that area is a little more lenient. Just get there early and I'm sure they'll accommodate you. We walked almost everywhere so we stayed parked. I hope that helps.
Answer from Trail44579534222
1 contribution
4 pm check in
schrobilgenshannon asked a question Feb 2018
Peosta, Iowa47 contributions9 helpful votes
I see there is a bar next door. Is there a convenience store close or places to eat?
Answer from Joani L
New Orleans, Louisiana
Hi schrobilgenshannon, There is a small convenient store just one block away from the property. Also, the hotel is just minutes walk to the French Quarter and Frenchman Street where many restaurants are located. Please contact the Front Desk directly as our Butlers would be happy to assist in planning your trip by recommending places to see and eat and book your reservations! Hotel contact number: (504) 944-2255 Best, Joani Lacoste Director of Revenue
Answer from Joani L
New Orleans, Louisiana
Hi Rheanna R, We will certainly store your belongings until check-in is available. We will also provide you with a map and suggestions of restaurants to try and sites to see while you wait! Please do not hesitate to contact us directly at +1 (504) 944-2255 if you have any further questions; our Guest Services Agents are available 24 hours a day.
frugaltravler_50 asked a question Jul 2017
Memphis, Tennessee
Is this hotel new the trolley lines.
Answer from YvetteRH
Bullhead City, Arizona215 contributions73 helpful votes
Yes, we took a few different trolley to go sightsee.
Seth D wrote a tip May 17
25 contributions58 helpful votes
1.0 of 5 bubbles
"Dont stay here"
Read full review
RACHEL K wrote a tip Feb 2024
New Haven, Connecticut7 contributions
2.0 of 5 bubbles
"Bring your own shampoo. We had to ask for some 3 times"
Read full review
Jesper C wrote a tip Oct 2023
Copenhagen, Denmark836 contributions176 helpful votes
3.0 of 5 bubbles
"Be sure that there is breakfast as promised. Check if there is clean in the room. "
Read full review
Shelley S wrote a tip Oct 2023
1 contribution
4.0 of 5 bubbles
"Street parking was not hard to find and we left our vehicle for a solid week with no problems. Hotel parking is $45 per might but not needed"
Read full review
Beth D wrote a tip May 2023
Oak Lawn, Illinois8 contributions
5.0 of 5 bubbles
"Great local bar/restaurant across street from Melrose Mansion named Port of Call. Great burgers and vibes. "
Read full review
Not the right property for you?
There are more places to choose from in the New Orleans area.
PRICE RANGE
C$203 - C$332 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melrose mansion hotel new orleans
LOCATION
United StatesLouisianaNew OrleansBywater District / Faubourg Marigny
NUMBER OF ROOMS
14
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Melrose Mansion by J Collection Hotels - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Melrose Mansion by J Collection Hotels
Which popular attractions are close to Melrose Mansion by J Collection Hotels?
Nearby attractions include Frenchmen Street (0.5 km), Backstreet Cultural Museum (0.4 km), and The Spotted Cat Music Club (0.5 km).
What are some of the property amenities at Melrose Mansion by J Collection Hotels?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
What food & drink options are available at Melrose Mansion by J Collection Hotels?
Guests can enjoy free instant coffee during their stay.
Is parking available at Melrose Mansion by J Collection Hotels?
Yes, street parking is available to guests.
What are some restaurants close to Melrose Mansion by J Collection Hotels?
Conveniently located restaurants include Ruby Slipper Cafe, Horn's, and Verti Marte.
Are there opportunities to exercise at Melrose Mansion by J Collection Hotels?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Melrose Mansion by J Collection Hotels?
Many travellers enjoy visiting Hermann-Grima House (1.0 km), Longue Vue House and Gardens (6.0 km), and Historic BK House & Gardens (0.5 km).
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