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621 St. Louis Street, New Orleans, LA 70130
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About

#51 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Relax in the heart of New Orleans' celebrated French Quarter at Omni Royal Orleans, located at the intersection of St. Louis and Royal Streets, near top attractions like Bourbon Street and the streetcars of Toulouse Station. Our hotel in New Orleans, Louisiana is an elegant escape that has received the Four Diamond award for the past 31 years, with wrought-iron railings and an award-winning restaurant, Rib Room. Discover a beautiful rooftop observation deck with bar, heated pool, and spectacular city views. Upscale rooms and suites incorporate modern amenities with a classic design, featuring French and Creole touches plus extras like balconies with city views and 4-poster beds. Whether you're interested in dining, shopping or sightseeing, Omni Royal Orleans is centrally located for the best getaway to The Big Easy. Let us help you plan the New Orleans vacation of your dreams with one of our special offers or hotel packages. Plan your dream wedding at Omni Royal Orleans.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Kids club
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Rooftop pool
Heated pool
Saltwater pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Poolside bar
Rooftop bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Family
Languages Spoken
English, Spanish
5896Reviews136Q+A100Room tips
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Calum D wrote a review Sep. 2022
Central Florida, Florida9 contributions
Came to New Orleans with a lot of negative information. It was absolutely the opposite. The Omni hotel is in a great spot just off the famous Bourbon Street. Hotel facilities were great pool was good and quiet. The room was a bit small but had everything that we needed. Would definitely come back and stay again loved Louisiana. We went into a bar and the manager recognised me from check in so we had drinks together with my wife. The bar around the corner was called the copper monkey well worth going to. The next day when we came into our room Julie the manager had put drinks in the room for our honeymoon. Lovely woman really enjoyed her company. Would 100% stay here again !!!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded yesterday
Thank you for your comments. The Omni Royal Orleans Hotel appreciates when our guests take the time to leave a note about us. We take pride in giving outstanding service to every guest we welcome at the Omni Royal Orleans Hotel. We are happy to hear that your visit was no exception. Thank you for leaving the wonderful review! We look forward to seeing you next time. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie Sheridan wrote a review May 2021
34 contributions54 helpful votes
Hotel's Favourite
The Omni Royal is the best place to stay in the French Quarter. The hotel and rooms are clean and decorated beautifully The staff is friendly and courteous. Centrally located you can walk to all of the French Quarter attractions. There is a hotel bar, pool bar, and a restaurant on site that serves breakfast, lunch and dinner. Midweek we payed $145 per night plus taxes. It was well worth the money for the luxury we had. The roof top pool and fitness center are amazing. You can order drinks and light tapas up there also. Great view of the French Quarter from up there. I will be back and highly recommend it.
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Date of stay: April 2021
Rooms
Location
Service
Room Tip: All the rooms are quiet
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Jagulon wrote a review Sep. 2022
Reigate, United Kingdom53 contributions19 helpful votes
We stayed here for 4 nights. The location is excellent, surprisingly quiet given its location bang in the middle of the French Quarter, and the building is beautiful. Staff very friendly too. On the downside, like many ‘heritage’ hotels, the tipping-point between old world charm and dilapidation is fast approaching. A significant refurb is required her. Our room was small but reasonably furnished. Bed had seen better days, as had, unfortunately, the duvet cover; the cleaning staff could do with a rocket up them. Bathroom tiny, with a very poor shower, and taps that leaked badly. Could be great again, but a material investment is necessary, and one suspects that it could be allowed to run down further before that button is pressed.
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded 2 weeks ago
Thank you for taking the time to post your comments in regards to your experience while a guest at the Omni Royal Orleans hotel. The feed back that we receive is our most valuable tool in our efforts toward improvements in the product and services we offer. We take all feedback seriously, we try to maintain the highest standards of service and pride ourselves on our attention to detail, but it is clear we fell short in your case. My sincerest apologies for not meeting your expectations. Please know that the information you provided will be shared by our team of managers so that corrective measurements will be taken. In the meantime, we are schedule for renovations beginning in 2023/2024. We value your business and hope to meet you the next time you are in New Orleans, please feel free to reach out if I can be of any assistance. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bill K wrote a review Sep. 2022
8 contributions3 helpful votes
+1
The Omni met or exceeded all our expectations. The location, cleanliness, and service were all excellent. The Omni is walking distance to most tours and attractions within the French Quarter. Although the fish I ordered at the hotel restaurant was wY overdone the French onion soup was wonderful. We will stay here again.
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Date of stay: September 2022Trip type: Travelled as a couple
Room Tip: Know that parking is expensive but worth it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded 4 weeks ago
Thank you very much for taking the time to complete your 5-star TripAdvisor review after your recent stay at the Omni Royal Orleans. We're so happy to hear you enjoyed your experience and that our team made such a positive impression. Your business is very important to us and we value your feedback. By telling us what you liked and disliked about your stay, you are helping us deliver a superior experience for you and other guests in the future. Thank you for staying with us and We hope we have the chance to welcome you back on your next trip to New Orleans. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Krallum wrote a review Aug. 2022
London, United Kingdom19 contributions29 helpful votes
I stayed in the Omni Royal for eight nights at the beginning of August 2022 and being on the seventh floor slept great each night. The location of the hotel is perfect and is in easy walking distance of all the main sights and bars of the French Quarter. All the staff were pleasant and ready to help if needed, and the decor of the hotel is grand and elegant. However, the reception desk and area behind it could do with a spruce up. This is one of the first areas that people see when entering the hotel, and a tidy up would make the first impression flawless. I would definitely stay here again.
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Date of stay: August 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded Aug. 25, 2022
Thank you for your comments, your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Troy D wrote a review Aug. 2022
4 contributions1 helpful vote
This was the second time I’ve stayed in this hotel. I was very impressed at the establishment our first visit. This visit I splurged on the penthouse for a special birthday weekend with my husband. BIG MISTAKE!! First issue-Upon check in I was given no direction where our room was, I was only told that my room was located on the 7th floor. What she did not tell me was the Penthouse was located on a completely different section. We walked around for 10 minutes before we finally found a phone and called down to ask how to find our room. No big deal, we simply gathered our luggage and finally found our room. Second issue-the room was like a dungeon. Very outdated, dirty and dusty. The couches and chairs had dark stains all over them. The ac vents had black mold like substances all surrounding them. There was even black dust/mold on the ceiling. (See photos)The cabinets had doors that would not close and were warped. The carpet was damp and dingy. Definitely not what I would have expected for such a high priced room. The adjoining guest room had a large crack on the bottom of the door, that allowed enough light to show through that after we were awoken by hotel staff rolling a buggy across the tile outside of our room at 3 am and being incredibly loud, the light from our neighbors room shined so bright in our room we rolled a towel to try to block the light. Third and final issue-after a horrible first night I tried to call down to the front desk to ask them to move us rooms. I didn’t even want a price difference refund, we just wanted out of that disgusting room. I was kept on hold for 15 minutes. I had to hang up and call back. The front desk girls were laughing and told me,” Um, no we don’t have any rooms we are booked up.” Which was a lie because I looked on my phone and had the option to book many different rooms. I felt that they purposely kept me on hold because they were hoping I would just hang up. We decided to pack up and just leave a day early. I have never been treated so poorly by a hotel staff. I will NOT return to this hotel. The staff could have easily moved us like I had asked and we could have continued our much anticipated birthday get away. But they decided to do absolutely nothing and lost a customer!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded Aug. 15, 2022
The feed back that we receive is our most valuable tool in our efforts toward improvements in the product and services we offer. We take all feedback seriously and it was disheartening to see your response regarding your your stay. We try to maintain the highest standards of service and pride ourselves on our attention to detail, but it is clear we fell short in your case. My sincerest apologies for not meeting your expectations. Your business is very important to us and we value your feedback. If there is a time that is conducive to your schedule, please contact Alex Salas, our Loyalty Ambassador as he would like to touch base on your stay, I see that he has reached out to you via email as well. Sincerely Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Betsy B wrote a review Aug. 2022
4 contributions
Awesome location to be part of the party! We were able to hear every conversation from the street level and the neighboring rooms, from the third floor. The roof top & pool area are nice and great place to relax. Our rooms were serviced every day, which was wonderful! Small rooms and bathrooms with a narrow shower. It’s an older and historic hotel, but a nice stay.
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded Aug. 9, 2022
Thank you very much for taking the time to complete your 5-star TripAdvisor review after your recent stay at the Omni Royal Orleans. We're so happy to hear you fully enjoyed your experience. Thank you for staying with us and We hope we have the chance to welcome you back on your next trip to New Orleans. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chris wrote a review Jul. 2022
1 contribution
Gentlemen called a few days before our arrival to confirm our stay. He was nice enough to upgrade and offer early check as our flight arrived at 7:30 AM. The room was clean and comfy with no issues. Richard, the concierge, was especially helpful and everything that was recommended, was on target. The desk arranged for an early cab to the airport the evening before our departure. We had an excellent adventure and will be staying at the Omni for our next trip to New Orleans.
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Date of stay: July 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded Jul. 18, 2022
Thank you very much for taking the time to complete your review after your recent stay at the Omni Royal Orleans. We're so happy to hear you fully enjoyed your experience and that our team made such a positive impression. We think we have the absolute best associates working here together and they will be thrilled to learn of your complimentary feedback. Thank you for staying with us and we look forward to welcoming you back soon. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adie23454 wrote a review Jul. 2022
Sheffield, United Kingdom129 contributions103 helpful votes
Booked this since everyone raves about it and it’s in the historic French quarter. Arrival by car was uneventful and luggage easily unloaded by great bell boy. Hotel is initially Impressive but falls off the edge very quickly. Throughout our stay one of the three lifts was out of order and waiting times were often quite long. The whole hotel is very rundown and in need of a good refurbishment . The room was disappointing and for our 4 night stay was over $1500 . The room was quite small and the bathroom inadequate really with no ventilation. The bed was comfortable. If you’re not an Omni member in room WiFi is $10 per day. Housekeeping was ok The pool on the roof is again very dated and busy with what we believe were non residents. Dirty towels and dirty crockery were not cleared. The pool bar is good but expensive. Fitness centre is cramped but well equipped We didn’t eat there but looking at the restaurant it looked expensive.- the bar certainly was. The area is very busy until the early hours, if you want hustle and bustle all day and most of the night ,the French quarter is where you should be. A few blocks away are far better hotels. You could stay and visit the quarter very easily Valet car parking is essential as there’s nowhere to park locally- that’s $45 per day. Don’t forget all the various taxes which vary daily and add up to $100 to each day
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip: Avoid if you want a quiet stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded Jul. 14, 2022
Thank you for taking the time to post your comments in regards to your experience while a guest at the Omni Royal Orleans hotel. The feed back that we receive is our most valuable tool in our efforts toward improvements in the product and services we offer . We take all feedback seriously and it was disheartening to see your response regarding your stay. We try to maintain the highest standards of service and pride ourselves on our attention to detail, but it is clear we fell short in your case. My sincerest apologies for not meeting your expectations. Please know that the information you provided will be shared by our team of managers so that corrective measurements will be taken and the hotel is schedule for a renovation in 2023. We value your business and hope to meet you the next time you are in New Orleans, please feel free to reach out if I can be of any assistance. Sincerely, Celeste Executive Assistant
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clinton Bartlett wrote a review Jul. 2022
Phoenix, Arizona2 contributions
We booked our stay at the Omni for a week, seven days. Pls see they pictures of the the bathroom. These were taken the day of arrival, however i was not planning on doing a review until the way the manager at the front desk treated my family. First, I requested a call back from the manager due to problems with the A/C and TV. On call back. My family and I attempted to eat in the restaurant three times and were turned away even though half the tables were empty. I will allow you to make up your mind on the cleanliness of the hotel from the photos. I have stayed in Omni hotels for literally years but never again.
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Date of stay: July 2022
Location
Cleanliness
Service
Room Tip: Choose a different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Celeste Myers, Other at Omni Royal Orleans
Responded Jul. 11, 2022
The feed back that we receive is our most valuable tool in our efforts toward improvements in the product and services we offer. We take all feedback seriously and it was disheartening to see your response regarding your the condition of you room and the way the manager made you and your family feel. We try to maintain the highest standards of service and pride ourselves on our attention to detail, but it is clear we fell short in your case. My sincerest apologies for not meeting your expectations. Please know that the information you provided will be shared with our team of managers so that corrective measurements will be taken, including the issues with the Restaurant. Your business is very important to us and we value your feedback. By telling us about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Sincerely, Celeste Executive Assistant
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$221 - US$392 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
omni royal orleans hotel new orleans, omni hotel new orleans, omni new orleans, new orleans omni, omni royal new orleans
LOCATION
United StatesLouisianaNew OrleansFrench Quarter
NUMBER OF ROOMS
345
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Frequently Asked Questions about Omni Royal Orleans
Which popular attractions are close to Omni Royal Orleans?
Nearby attractions include Jackson Square (0.3 km), New Orleans Secrets (0.3 km), and The Escape Game New Orleans (0.4 km).
What are some of the property amenities at Omni Royal Orleans?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Omni Royal Orleans?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Omni Royal Orleans?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Omni Royal Orleans?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Omni Royal Orleans?
Conveniently located restaurants include GW Fins, Oceana Grill, and Criollo Restaurant.
Are there opportunities to exercise at Omni Royal Orleans?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Omni Royal Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Omni Royal Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Omni Royal Orleans offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.