Came to New Orleans with a lot of negative information. It was absolutely the opposite. The Omni hotel is in a great spot just off the famous Bourbon Street. Hotel facilities were great pool was good and quiet. The room was a bit small but had everything that we needed. Would definitely come back and stay again loved Louisiana. We went into a bar and the manager recognised me from check in so we had drinks together with my wife. The bar around the corner was called the copper monkey well worth going to. The next day when we came into our room Julie the manager had put drinks in the room for our honeymoon. Lovely woman really enjoyed her company. Would 100% stay here again !!!
The Omni Royal is the best place to stay in the French Quarter. The hotel and rooms are clean and decorated beautifully The staff is friendly and courteous. Centrally located you can walk to all of the French Quarter attractions. There is a hotel bar, pool bar, and a restaurant on site that serves breakfast, lunch and dinner. Midweek we payed $145 per night plus taxes. It was well worth the money for the luxury we had. The roof top pool and fitness center are amazing. You can order drinks and light tapas up there also. Great view of the French Quarter from up there. I will be back and highly recommend it.
We stayed here for 4 nights. The location is excellent, surprisingly quiet given its location bang in the middle of the French Quarter, and the building is beautiful. Staff very friendly too. On the downside, like many ‘heritage’ hotels, the tipping-point between old world charm and dilapidation is fast approaching. A significant refurb is required her. Our room was small but reasonably furnished. Bed had seen better days, as had, unfortunately, the duvet cover; the cleaning staff could do with a rocket up them. Bathroom tiny, with a very poor shower, and taps that leaked badly. Could be great again, but a material investment is necessary, and one suspects that it could be allowed to run down further before that button is pressed.
The Omni met or exceeded all our expectations. The location, cleanliness, and service were all excellent. The Omni is walking distance to most tours and attractions within the French Quarter. Although the fish I ordered at the hotel restaurant was wY overdone the French onion soup was wonderful. We will stay here again.
I stayed in the Omni Royal for eight nights at the beginning of August 2022 and being on the seventh floor slept great each night. The location of the hotel is perfect and is in easy walking distance of all the main sights and bars of the French Quarter. All the staff were pleasant and ready to help if needed, and the decor of the hotel is grand and elegant. However, the reception desk and area behind it could do with a spruce up. This is one of the first areas that people see when entering the hotel, and a tidy up would make the first impression flawless. I would definitely stay here again.
This was the second time I’ve stayed in this hotel. I was very impressed at the establishment our first visit. This visit I splurged on the penthouse for a special birthday weekend with my husband. BIG MISTAKE!! First issue-Upon check in I was given no direction where our room was, I was only told that my room was located on the 7th floor. What she did not tell me was the Penthouse was located on a completely different section. We walked around for 10 minutes before we finally found a phone and called down to ask how to find our room. No big deal, we simply gathered our luggage and finally found our room. Second issue-the room was like a dungeon. Very outdated, dirty and dusty. The couches and chairs had dark stains all over them. The ac vents had black mold like substances all surrounding them. There was even black dust/mold on the ceiling. (See photos)The cabinets had doors that would not close and were warped. The carpet was damp and dingy. Definitely not what I would have expected for such a high priced room. The adjoining guest room had a large crack on the bottom of the door, that allowed enough light to show through that after we were awoken by hotel staff rolling a buggy across the tile outside of our room at 3 am and being incredibly loud, the light from our neighbors room shined so bright in our room we rolled a towel to try to block the light. Third and final issue-after a horrible first night I tried to call down to the front desk to ask them to move us rooms. I didn’t even want a price difference refund, we just wanted out of that disgusting room. I was kept on hold for 15 minutes. I had to hang up and call back. The front desk girls were laughing and told me,” Um, no we don’t have any rooms we are booked up.” Which was a lie because I looked on my phone and had the option to book many different rooms. I felt that they purposely kept me on hold because they were hoping I would just hang up. We decided to pack up and just leave a day early. I have never been treated so poorly by a hotel staff. I will NOT return to this hotel. The staff could have easily moved us like I had asked and we could have continued our much anticipated birthday get away. But they decided to do absolutely nothing and lost a customer!…
Awesome location to be part of the party! We were able to hear every conversation from the street level and the neighboring rooms, from the third floor. The roof top & pool area are nice and great place to relax. Our rooms were serviced every day, which was wonderful! Small rooms and bathrooms with a narrow shower. It’s an older and historic hotel, but a nice stay.
Gentlemen called a few days before our arrival to confirm our stay. He was nice enough to upgrade and offer early check as our flight arrived at 7:30 AM. The room was clean and comfy with no issues. Richard, the concierge, was especially helpful and everything that was recommended, was on target. The desk arranged for an early cab to the airport the evening before our departure. We had an excellent adventure and will be staying at the Omni for our next trip to New Orleans.
Booked this since everyone raves about it and it’s in the historic French quarter. Arrival by car was uneventful and luggage easily unloaded by great bell boy. Hotel is initially Impressive but falls off the edge very quickly. Throughout our stay one of the three lifts was out of order and waiting times were often quite long. The whole hotel is very rundown and in need of a good refurbishment . The room was disappointing and for our 4 night stay was over $1500 . The room was quite small and the bathroom inadequate really with no ventilation. The bed was comfortable. If you’re not an Omni member in room WiFi is $10 per day. Housekeeping was ok The pool on the roof is again very dated and busy with what we believe were non residents. Dirty towels and dirty crockery were not cleared. The pool bar is good but expensive. Fitness centre is cramped but well equipped We didn’t eat there but looking at the restaurant it looked expensive.- the bar certainly was. The area is very busy until the early hours, if you want hustle and bustle all day and most of the night ,the French quarter is where you should be. A few blocks away are far better hotels. You could stay and visit the quarter very easily Valet car parking is essential as there’s nowhere to park locally- that’s $45 per day. Don’t forget all the various taxes which vary daily and add up to $100 to each day…
We booked our stay at the Omni for a week, seven days. Pls see they pictures of the the bathroom. These were taken the day of arrival, however i was not planning on doing a review until the way the manager at the front desk treated my family. First, I requested a call back from the manager due to problems with the A/C and TV. On call back. My family and I attempted to eat in the restaurant three times and were turned away even though half the tables were empty. I will allow you to make up your mind on the cleanliness of the hotel from the photos. I have stayed in Omni hotels for literally years but never again.