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Omni Royal Orleans

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4,197 Reviews from our TripAdvisor Community

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Showing 4,132: English reviews
Prairieville, Louisiana
Reviewed 17 February 2016

This is my husband and my favorite hotel. Every time we get a weekend trip to N.O., this is our hotel. It's in a perfect location, just off of Bourbon - away from the all night partiers. It's clean, the service is great. We love the lounge. and the attendants are the friendliest!

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Helpful?
1Thank Joni C
Omni R, General Manager at Omni Royal Orleans, responded to this review

Joni, Thank you so much for your review. Your loyalty and appreciation are the best compliments we can receive. I am honored that the Omni Royal Orleans is your go-to hotel in New Orleans. We look forward to serving you again in the near future. Sincerely, Dennis Pearse (GM)

Brantford, Canada
Reviewed 17 February 2016

While we don't have extensive hotel experience (we tend to spend most holidays cottaging or camping); my wife and I agree our experience at the Royal Omni was among the best travelling experiences we have ever had. The frontline staff is to be commended. New Orleans is a wonderful city ... and the Royal Omni made a terrific city even...

Review collected in partnership with Omni Hotels & Resorts
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Thank Mark G
Omni R, General Manager at Omni Royal Orleans, responded to this review

Mark, Thank you for posting your review on tripadvisor. I'm glad you had a wonderful stay and enjoyed our great city. We look forward to your return. Dennis (GM)

Los Angeles, California
Reviewed 16 February 2016

Came here for a family trip. This place is fairly quiet despite being in the quarter. Clean rooms with comfortable beds. Wifi isn't free which is kinda lame. Hotel bar is kind of small but it's NOLA so whatever. The concierge and desk people were beyond helpful. Good stay.

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Helpful?
Thank etshp
Omni R, General Manager at Omni Royal Orleans, responded to this review

Etshp, Thank you for posting your review on tripadvisor. We appreciate all feedback but love hearing about the positive news. Thank you again and we look forward to your return. Dennis (GM)

Atlanta, Georgia
Reviewed 16 February 2016

This was our first visit but will not be our last. Our petit queen room was just as described but better. Maybe because we stay at many European rooms, the size was not a problem. Service from staff was excellent. Only complaint was lack of wifi(free) in rooms. Lobby wifi was free but not fast or reliable. I had to...

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Helpful?
Thank JeanMatl
Omni R, General Manager at Omni Royal Orleans, responded to this review

JeanMatl, Thank you for posting your review on tripadvisor. We greatly appreciate you choosing the Omni Royal Orleans and look forward to your return. Dennis (GM)

La Grange, United States
Reviewed 16 February 2016

Don't expect any rest, housekeeping will wake you up slamming doors at the crack of dawn. And the service is not what I would come to expect from Omni, the staff are not friendly, it was total caos with 3 other conventions happening at the time of our stay, therefore my husband and I and our guests were over looked....

Review collected in partnership with Omni Hotels & Resorts
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1Thank Alyson D
Omni R, General Manager at Omni Royal Orleans, responded to this review

Alyson, Thank you for posting your review on tripadvisor. It gives us a chance to reevaluate our operation and continue to be one of the top hotels. We pride ourselves on customer service and I apologize that you felt ignored. I would appreciate the opportunity to speak with you about the rude employees you came across and other issues you...

Reviewed 16 February 2016 via mobile

Would give this hotel 10 stars for service if I could!! While staying here we had an issues with someone staying with us (too much drinking on bourbon). They went above and beyond to defuse the situation. Hotel is in the heart of the quarter, perfect location!! Basic rooms are small but the jacuzzi suites are large and super nice.

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Thank Jennifer S
Omni R, General Manager at Omni Royal Orleans, responded to this review

Jennifer, Thank you for posting your review on tripadvisor. We know you have plenty of options in the French Quarter and we thank you for choosing the Omni Royal Orleans, Dennis (GM)

westfield, nj
Reviewed 15 February 2016

Came here for a short family vacation. It was very lovely. The entrance and lobby area are on the elegant side, and are consistent with other reviews of it being oasis like. The check in staff was nice. Our kids got the welcome 'backpacks', which are nice and cute, but probably nothing to write home about and not overly functional....

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1Thank Traveler_bl
Omni R, General Manager at Omni Royal Orleans, responded to this review

Traveler_bl, Thank you for posting your review on tripadvisor. I personally enjoyed reading your details about your stay. Our rooftop bar is seasonal and will be opening soon, but our deck is opened year round and I'm glad you had a chance to enjoy the beautiful weather and views. We pride ourselves on delivering excellent customer service as well and...

Toronto, Canada
Reviewed 15 February 2016

Hotel was beautiful with a great location. However the service was very disappointing. I attempted to book 3 rooms online, which resulted in an error and the somehow booked 9 rooms. I called the hotel to straighten out and when I called I was told that there were no more queen suites available and I would need to upgrade to...

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Helpful?
2Thank cfreeman21
Omni R, General Manager at Omni Royal Orleans, responded to this review

Cfreeman, Thank you for posting your review on tripadvisor. Very disappointed to hear about the issues you experienced while you stayed with us. Everything may not go as plan but our staff is always quick to respond and does whatever to take care of our guests. I apologize it did not happen and you had to waste so much time...

Usa, Japan
Reviewed 14 February 2016 via mobile

We enjoyed a 3 night stay over Valentine's 2016, and I must say we've traveled the world over, and this hotel should get 10 stars! The rooms are clean and very well thought out. We loved the balcony in room 560! The bed was most comfortable. What sets this place apart from the rest is the staff! Thank you Al,...

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Helpful?
1Thank Sandy D
Omni R, General Manager at Omni Royal Orleans, responded to this review

Sandy, Thank you for posting your review on tripadvisor. We greatly appreciate all feedback and look forward to serving you in the future. Dennis (GM)

ontario
Reviewed 12 February 2016

We stayed at the Omni Royal in November 2015, the hotel is clean, comfortable and in just the right location to get to know the city. The hotel staff was friendly, courteous and very helpful throughout our stay. We would definitely return to the Omni in the future.

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Thank princess1964Ontario
Omni R, General Manager at Omni Royal Orleans, responded to this review

Princess1964Ontario, Thank you for posting your review on tripadvisor. We greatly appreciate you acknowledging the staff and hotel. We know you have plenty of options in New Orleans and we thank you for choosing us. Dennis (GM)

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rib Room
Rib Room
Cuisines: American, Steakhouse
Touche Omni Royal Orleans
Touche Omni Royal Orleans
Cuisines: American, Cajun & Creole, Bar
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Royal Orleans

Address: 621 St. Louis Street, New Orleans, LA 70130-2119
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $211 - $560 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Royal Orleans 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Omni Royal Orleans Hotel New Orleans
Omni Hotel New Orleans
Omni New Orleans
New Orleans Omni
Omni Royal New Orleans
Hotel Style:
#2 Romantic Hotel in New Orleans
#3 Family Hotel in New Orleans
#5 Luxury Hotel in New Orleans
#8 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Omni Royal Orleans staff and other travellers.
69 questions
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Fort Worth, Texas
over a year ago
ewing
over a year ago

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Questions? Get answers from Omni Royal Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing St. Louis street have beautiful views of the 'French Quarter' and 'Downtown' - stunning at night.”
  • Royal Street - French Quarter to Downtown from our suite.
 of 5 bubbles danielhellermink, 22 Mar 2017 | Read review
“I would ask for a higher floor room with a balcony”
 of 5 bubbles pinkie44, 19 Mar 2017 | Read review
“Maybe a balcony room on the quiet side of the hotel would be better”
 of 5 bubbles Adventuress2014, 17 Mar 2017 | Read review
“Free wifi included in our deal - not sure of the details. Third floor lovely quiet room overlooking a patio area.”
 of 5 bubbles SJH1020, 14 Mar 2017 | Read review
“Get a Room Away from St. Louis & Royal”
 of 5 bubbles denverjohn, 12 Mar 2017 | Read review
5 of 5