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2018-01-29 2018-01-30
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    Sheraton New Orleans Hotel

    500 Canal St, New Orleans, LA 70130-2306
    (504) 525-2500
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    2018-01-29 2018-01-30
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     22 people are viewing this hotel
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    US$250
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    Traveller (805)
    Room & Suite (423)
    Dining (33)
    Overview
    • Excellent33%
    • Very good41%
    • Average17%
    • Poor6%
    • Terrible3%
    Travellers talk about
    “canal street” (265 reviews)
    “pelican bar” (28 reviews)
    Wifi
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
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    Offers from Sheraton New Orleans Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,425)
    There are newer reviews for Sheraton New Orleans Hotel
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    1,161 - 1,165 of 2,305 reviews

    Reviewed 13 August 2015 via mobile

    Good value for money hotel forbus brits.....booked on booking.com which gave us a good rate. 10mins walk to the various bits and pieces that Nola has to offer. Good access for our cruise too when it was time to go......staff friendly to us and the...More

    Thank Craig F
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

    Thank you for your review. We are happy your time with us met your expectations and hope to have the opportunity to welcome you again.

    Reviewed 12 August 2015

    My friend and I went for a ladies weekend getaway. The location was perfect and centrally located. From the moment we approached the desk to check in until the moment the valet brought our car to depart, everyone was friendly. The rooms on the higher...More

    Thank AmandaLaFaye
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

    Thank you for the perfect review. We are delighted we made your girls getaway a memorable and hope to welcome you back for many more.

    Reviewed 11 August 2015

    Pro: The room is comfortable. The location is good, and in walking distance to France Quarter. Con: The room was NOT child-safe. All tables, dresser, and night stand had a glass top with very sharp corners. My 3-year-old boy fall down from the bed. And...More

    Thank Lily C
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

    Thank you for your review. We are glad that your rooms was comfortable and our location was convenient however very distressed to hear about the accident your little one suffered. I have forwarded your post to our Director of Loss Prevention, William Ceravolo, for further...More

    Reviewed 10 August 2015 via mobile

    Not as clean as I would have liked. Unsettling stains on white bed sheets and towels. The bathroom tub was not very clean either. And the view is incredible, if you can see past the dirty windows. Our flight was delayed and we arrived late....More

    1  Thank Tch280
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

    Thank you for posting a review. We are happy you found our location convenient but apologize you encountered so many housekeeping challenges. Your comments have been forwarded to our Directors of Housekeeping and Engineering to assist with staff training. Again we apologize that your stay...More

    Reviewed 9 August 2015

    Terrible wifi, they wouldn't bring an extra bed. The pool was ridiculously small, especially when you look at the pictures. I really hated the blankets but the bed itself felt nice. The pillow was in terrible condition in my opinion and I couldn't sleep with...More

    Thank Yanan L
    Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

    Thank you for your review. We are happy that you enjoyed the ballroom atmosphere and our location but apologize for your wi fi challenges and issues with your Sheraton Sweet Sleeper bedding. We would have happily replaced your pillow and blanket. Fire laws prohibit us...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$151 - US$417 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Luxury Hotel in New Orleans
    • #44 Family Hotel in New Orleans
    • #48 Business Hotel in New Orleans
    • #59 Romantic Hotel in New Orleans
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1110
    • Reservation Options
    • TripAdvisor is proud to partner with HotelsforEveryone, Expedia, Starwood, Travelocity, Hotels.com, Orbitz, Hotwire, Priceline, HotelQuickly, Evoline ltd, HotelsClick, Cancelon, getaroom.com and TripOnline SA so you can book your Sheraton New Orleans Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • New Orleans >
    • Central Business District
    • Also Known As
    • Sheraton New Orleans Hotel New Orleans ,
    • New Orleans Sheraton
    Add Photo Photos
    Traveller (805)
    Room & Suite (423)
    Dining (33)
    Pool & Beach (23)
    Hotel & Grounds (572)
    Bathroom (37)
    Business Centre & Event Rooms (37)
    Family and Play Areas (5)
    Nearby
    Central Business District
    Compared to the more evocative monikers of some other
    parts of New Orleans, the downtown’s humdrum title
    might suggest that this area is all about business and
    little else. But don’t let the bland name keep you
    away from the Central Business District. The CBD
    offers a wide range of fun things to do that would be
    touted as exceptional in less jubilant corners of the
    world. Bordered by the French Quarter, the Arts
    ...More
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    Ask a question
    Questions & Answers
    Beki K
    24 December 2017|
    AnswerShow all 2 answers
    Response from Cubs1982 | Reviewed this property |
    Valet is generally $50/night. Google Premium Parking New Orleans and you can reserve nearby parking areas for much cheaper. We stay about 2 blocks away generally for around $31 for 24 hours.
    0
    Votes
    lamlance1964
    17 December 2017|
    AnswerShow all 3 answers
    Response from Dawn C | Reviewed this property |
    The king suite does have 2 TV's. The breakfast is not included. It does have pay per view.
    1
    Vote
    330Claire
    19 September 2017|
    AnswerShow all 7 answers
    Response from simon m | Reviewed this property |
    Think we had to step
    1
    Vote
    Room Tips
    "The higher, the better."
    Read review
    "Great views. I was on the 32nd floor."
    Read review
    "Ask for ones looking over the Mississippi (facing east)"
    Read review
    "Pay the upgrade for the higher floor if you want the best view."
    Read review
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