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The Westin New Orleans Canal Place

Booking.comUS$144*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Westin New Orleans Canal Place
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1,519 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Showing 1,464: English reviews
Los Angeles, California, Usa
Reviewed 7 July 2015 via mobile

A group of my friends and I Stayed at the Westin Canal place. It was amazing. Centrally located to EVERYTHING fun. It was during the essence festival. There were a number of celebrities thats stayed in the same hotel. We rode the elevators and sat in the lobbies with them. Such a blast. We also went to the rooftop pool...

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Helpful?
Thank Courtney W
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thank you for taking the time to give us such a good review! We are very glad you enjoyed your stay here at The Westin New Orleans Canal Place. Every year on the fourth of July our hotel provides the best rooftop view for the fireworks show that is set off nearby on the Mississippi River. We are happy to...

FORT LAUDERDALE
Reviewed 7 July 2015

The hotel was clean and nice. However, it all went downhill when we ate breakfast one morning. We were told that breakfast came with our room reservations.. yet the day that we went for breakfast, we were told by the waitress that because only a certain portion of the hotel was booked, there was no breakfast being served...that we had...

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Helpful?
Thank LindaKoontz
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

We are sorry to have read that you did not have an enjoyable experience during your recent visit. It seems that a misunderstanding occurred in River 127. This is certainly not the kind of experience we want our guests to have. I will be sure to share your comments with the senior leadership and the restaurant management team. We are...

Atlanta, Georgia
Reviewed 6 July 2015

Stayed here for 2 nts over the 4th of July Holiday weekend. Check-in went smoothly, doormen were extremely nice and helpful. The hotel lobby has a beautiful view and bar area. We watched the fireworks over the river from there and it was beautiful. Location: You cannot beat the location of this hotel. It is close to the shopping, French...

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Helpful?
1Thank onlyone129
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for providing a recap of your recent stay. We are glad to have read that you enjoyed the location of the hotel and enjoyed our close proximity to many of the city's best attractions. It was also nice to see that you enjoyed our lobby and the views of the riverfront fireworks display. It seems that we could have...

Birmingham, Alabama
Reviewed 5 July 2015

Went there with my family to spend the 4th of July weekend. We couldn't have chosen a better place to watch the fireworks over the Mississippi River. From the rooftop on the 29th floor you can enjoy the pool with great views of the city. We went up there to watch the fireworks and it was just perfect. The hotel...

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Helpful?
Thank zbrasilis
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for providing feedback on your recent stay at The Westin New Orleans Canal Place. We're glad you enjoyed staying with us and that you found a great spot on our rooftop to enjoy the fireworks. I have passed along your positive comments regarding our staff and they will be glad to hear that you found them helpful. We hope...

Reviewed 5 July 2015 via mobile

We stayed here for New Years. It was the most comfortable, accommodating, perfectly located hotel we could have asked for. The view from our room was breath taking! The bed was amazingly comfortable! So in love with this hotel. We will definitely be back! Oh and the food at the bar was great too! 5 stars all around!!

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Helpful?
Thank Sierra1987
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for making time to share your New Year's experience with other readers. This past NYE was extremely busy and I'm glad our team could deliver exceptional service. If you plan on coming back this year, please look out for our New Year's Eve packages, which we expect will be out by late-October, early November. I will share your comments...

Bolton, United Kingdom
Reviewed 3 July 2015

We arrived to find the room we booked for 4 adults had in fact 1 kingsize bed in it. The guy had such a bad attitude. I asked if he could tell me how 4 adults would fit into 1 bed. He could see the booking was for 4 adults and should have been for 2 double beds but still...

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Helpful?
1Thank Susanne J
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for providing feedback on your recent stay with us. We are sorry to read that we were not able to provide the room type requested but it seems like the manager was able to offer a solution that you found acceptable. We strive to provide guests with the room type that they have been guaranteed during the reservation process....

Sydney
Reviewed 30 June 2015 via mobile

We stayed in a Bienville Suite on the 28th floor. Huge suite with ultra big comfy bed and amazing river views. Really spacious with all the amenities you need. I liked having a separate dressing area with large mirror outside the bathroom - there was lots of bench space to spread out. Touches like complimentary bottled water are always nice...

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Helpful?
1Thank L77777
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thank you for the five star rating! We are happy you had an enjoyable stay here at The Westin New Orleans Canal Place. I am glad you were satisfied with your Bienville Suite, and recognized our excellent location along with beautiful views. We hope to have you stay with us again in the future!

Houston, Texas
Reviewed 30 June 2015

Right by the Casino and Riverwalk, perfect for shopping. Close proximity to area attractions. The parking and elevators can be confusing, also bring your walking shoes as the hotel sits on the outskirts of the French Quarter.

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3Thank StevenAren
Colorado
Reviewed 30 June 2015

You can’t beat the unobstructed view from the lobby in this hotel; that’s because it’s not located on the first floor. As far as hotels go, this one feels like a speakeasy that has a concealed entrance. You’ll only find a foyer the size of a large SUV hidden on the first floor by the shops at Canal Place. The...

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Helpful?
1Thank HumJer
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

We are happy to hear you enjoyed your stay with us at The Westin New Orleans Canal Place, and that we were able to meet your expectations. Thank you for the five star rating! We always appreciate receiving feedback from our guests. We hope to see you back in New Orleans again in the future!

Papillion, Nebraska, United States
Reviewed 29 June 2015

I wish I could give a 1/2 star because I would probably award 3.5 stars vs. 4. Pros: - Location: short walk to the French Quarter and convention center (we were in town for a volleyball tournament) as well as a fantastic view of the Mississippi River. When we were in the hotel, we spent a decent amount of time...

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Helpful?
1Thank Melissa K

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07/05/2017 08/05/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $206 - $565 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 437
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New Orleans Canal Place staff and other travellers.
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Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view of the river and higher floors are best.”
dab1690, 20 Apr 2017 | Read review
“Rooms start on the 12th floor, so any room has a good view.”
Windsurferguy01, 20 Apr 2017 | Read review
“Just don't...”
Lmtiller, 11 Apr 2017 | Read review
“As for a room with a river view preferably on the higher floors.”
451rudym, 27 Mar 2017 | Read review
“Riverview is nice - ask for a free upgrade”
christineaY188JH, 25 Mar 2017 | Read review
5 of 5
Booking.com
US$144* /night
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TripAdvisorUS$144
HotelQuicklyUS$217
Expedia.comUS$144
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Prices are for 1 room, 2 adults
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