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Hotel 504

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Hotel 504
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281 Reviews from our TripAdvisor Community

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Showing 275: English reviews
Reviewed 2 days ago NEWvia mobile

Hotel was old. Room door would not close. Had to lift it up to open and close door. Room extremely small. One room three beds. Wall paper peeling. Rust in the shower. Hotel staff rude at check in. Trash cans over flowing. Do not let the website fool you. Bad place to stay. I would not recommend this place to...

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Helpful?
Thank Jason W
Denver, Colorado
Reviewed 3 days ago NEWvia mobile

First. You do not need taxi or shuttle to get here. Take bus e-2 from airport and you 5 minutes walk to hotel. Second. You can walk to French Quarter or catch tram what is cost you 3 bucks for all day. Or again. You can walk. About 20 minutes to riverfront. And hotel. Clean. Nice. People friendly

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Helpful?
Thank IzabellaN61
Miguel S, General Manager at Hotel 504, responded to this review

Thank you for your feedback and note regarding alternative ways to get to the hotel. We hope to see you back soon. Be well!

Sulphur
Reviewed 3 days ago NEW

Excellent location to the Saenger Theater, staff was super helpful. Parking not so much. The comfort of the room was great. Plenty of room for the 4 of us. Check in and check out was great. Thank you for an enjoyable stay in New Orleans, LA. We will definitely consider staying at the 504 again.

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Helpful?
Thank jinnam2017
Miguel S, General Manager at Hotel 504, responded to this review

We are glad you had an enjoyable stay with your friends. We look forward to your next visit soon. Be well!

Goshen, New York
Reviewed 4 days ago NEW

First time to New Orleans. Hotel 504 was centrally located in city so easy to get around by foot....such as to Bourbon St. Streetcar running by all day too. Jon was a very helpful guest services rep....friendly and efficient. The room was clean and cozy. Easy to ask for supplies when needed.

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Helpful?
Thank pinkdee65
Miguel S, General Manager at Hotel 504, responded to this review

Thank you for your kind words and comments. We will see you back for a second and third visit. Be well!

Reviewed 5 days ago NEWvia mobile

Prior to checking in at Hotel 504 my boyfriend & I spent two wonderful, problem-free nights at the Astor Crowne Plaza. A flight cancellation led to my unfortunate two-night stay at this property. We were bitten by bed bugs BOTH NIGHTS even though we changed rooms. After the first incident, we were contacted by the hotel’s general manager who stated...

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Helpful?
Thank trvl592
Pascoe Vale
Reviewed 5 days ago NEW

Wonderful, friendly and helpful staff. Clean rooms, comfortable bed and a great location! What more could you ask for. We would definitely recommend Hotel 504, we will definitely stay here again if we came back to New Orleans.

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Helpful?
Thank 506lachlanb
Miguel S, General Manager at Hotel 504, responded to this review

Thank you for your review and comments. We appreciate you sharing your experience at the hotel, and hope that you visit us again soon. Be well!

Baton Rouge, Louisiana
Reviewed 5 days ago NEWvia mobile

This is a great hotel that has many different room types and it's affordable for downtown New Orleans. It is across from a rental car location and is located on the transit line. The property is located in an older building that has all of the charm and character that New Orleans has to offer. This property is a short...

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Helpful?
Thank JDUBYA1975
Miguel S, General Manager at Hotel 504, responded to this review

Thank you for leaving us a review about your recent visit. We look forward to your next visit soon!

Dallas County
Reviewed 6 days ago NEW

Hotel 504 has a great location right on Canal Street with a trolley car stop near. Excellent staff, large room, comfortable bed, and kitchenette for breakfast. Purchased food at nearby store the night before. Beware that hot water was in low supply during the morning "rush".

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Helpful?
Thank TravelingCheryl
Miguel S, General Manager at Hotel 504, responded to this review

Thank you Cheryl for the nice comments and review. Come back and visit us again soon. Be well!

Cordova
Reviewed 6 days ago NEW

Booked through 3rd party. Parking was not available. Staff not informed of fees for other parking. No breakfast due to renovations. 3rd partying should be more informative of hotels they book. Thanks!

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Thank D9224ORkerrym
Miguel S, General Manager at Hotel 504, responded to this review

I am sorry the information about our services and amenities was not clear when you booked your visit. I hope you can visit us after our renovations and enjoy our new hotel. Be well!

Reviewed 1 week ago via mobile

Hotel 504, located at the Canal St, is a great place for stay. It is a safe place, with employees that have excellent Customer Service skills, "It is near everything at the French Quarter!"... You can walk from there to the Bourbon St, French Man St, Downtown, and also to the piers. Almost in front, you have an IHop, McDonalds,...

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Helpful?
Thank JohnDrakeS
Miguel S, General Manager at Hotel 504, responded to this review

I am so happy reading your review. Thank you for acknowledging our hard working associates. We look forward to your next visit soon!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located steps away from the French Quarter, Hotel 504 is in the middle of it all. Our 157 comfortable and specious rooms feature refrigerators and microwaves, and most offer views of historic Canal Street and the Central Business District. ... more   less 

Additional Information about Hotel 504

Address: 1300 Canal Street, New Orleans, LA 70112-2713
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $143 - $486 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel 504 3.5*
Number of rooms: 157
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Questions & Answers

Here's what travellers have asked, with answers from Hotel 504 staff and other travellers.
11 questions
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Atlanta, GA
6 months ago
over a year ago
1 month ago

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Questions? Get answers from Hotel 504 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a Queen suite and it was nice size. We faced the hospital which we didn't care about because we were barely in the room.”
 of 5 bubbles 488kiarraj, 9 Feb 2017 | Read review
“My tip is- Don't stay here”
 of 5 bubbles amhuval, 31 Jan 2017 | Read review
“Interior rooms, to avoid the city noise”
 of 5 bubbles sharianthony27, 2 Jan 2017 | Read review
“I don't think there are any good room- from talking to other guests.”
 of 5 bubbles mariebs2015, 14 Nov 2016 | Read review
“ask for city view. make sure you ask for entire city view. I was only able to see a corner of the city”
 of 5 bubbles nolajael, 7 Nov 2016 | Read review
5 of 5