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Royal Sonesta New Orleans

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Royal Sonesta New Orleans
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3,661 Reviews from our TripAdvisor Community

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Showing 3,565: English reviews
Reviewed 2 days ago NEW

Right on Bourbon Street. Coming into the hotel off bourbon street is a delightful experience. As soon as you enter the hotel, you experience quiet and calm. Much different then all the activity on Bourbon Street. The lobby is well appointed as are the rooms. Recommend you ask for an inside room if you want total quiet! We were told...

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Helpful?
Thank Gilbertmathew
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear Gilbertmathew, You’ve said it best! We are thrilled that you enjoyed our tranquil escape from Bourbon Street and we thank you for joining us on your recent visit to the Crescent City. Our reimagined guest rooms have been raved about by others and we are delighted that they, coupled with the serenity that comes with our courtyard facing rooms,...

A TripAdvisor Member
2 reviews
Reviewed 4 days ago NEWvia mobile

The staff, location, and the accommodations were exceptional. We were in town for the weekend Saints game, and it was the perfect location for the group. The jazz bar inside was a nice hangout, and the food in the hotel was great. The hotel also happens to be located across from Oceana Grill, which is my favorite dining place. The...

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Helpful?
Thank A TripAdvisor Member
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Greetings, It was a pleasure to welcome you to the French Quarter and we are thrilled that you joined us for your weekend escape. While we regret that you may have been disappointed with the outcome of the game, we are delighted that you were still able to enjoy a weekend with amazing food, great live music, and a few...

Dearborn, Michigan
Reviewed 4 days ago NEW

I was in town for the Lions-Saints game and I couldn't have picked a better hotel! Lots of concerns went into getting a hotel on Bourbon Street. The noise was one of them. I got an interior room overlooking the pool and there was no noise complaints at all from me! If you want to avoid the noise, I would...

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Helpful?
Thank SpirtDetroit82
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear SpirtDetroit82, Based on your profile name, we suspect you may have been pleased with the outcome of the game, which combined with your visit at the hotel, we are thrilled made for a New Orleans experience that won’t be forgotten. Your kind comments regarding Jessica and Ebanks are certainly appreciated and as you discovered, they provide a great example...

Reviewed 6 days ago NEWvia mobile

Very beautiful hotel! Alexandra, at the desk was extremely helpful and made everything very easy at check in. The location is perfect, right on Bourbon St so it's in close proximity to some great food, night life and lots of fun. It's also actually not too loud for being right on Bourbonn! Thanks again Alexandra!!!! Had a wonderful stay!

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Helpful?
Thank Daniela T
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear Daniela T, Alexandra thrives in making each of our guests feel welcome and perfectly settled and we thank you for highlighting her efforts. It warms us to know that you so thoroughly enjoyed your stay and with a marvelous visit like this one, we hope it will entice you to return one day soon. If we can offer any...

North Attleboro, Massachusetts
Reviewed 1 week ago NEWvia mobile

We spent 5 nights at the Royal Sonesta and the hotel could not have been nicer. They had just completed decorating their lobby for Christmas and it was beautiful. We were also lucky enough to have been here for the lighting of the balconies. It was a great presentation. Our visit to the city was our second. The first was...

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Helpful?
Thank jchabot1152
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear jchabot1152, Please don’t let so much time pass before you visit New Orleans again! It was a thrill to welcome you and yours back to the French Quarter and we are delighted that you enjoyed your time at the hotel. As you likely discovered, the holiday season is among our favorite times at the hotel and we are pleased...

Knoxville, Tennessee
Reviewed 1 week ago

OMG!!! We were there over a fall break and the people at check in were soooo wonderful. I can't say enough great things about Cynthia. She made our stay. She treated my son as if he was a Prince. He is fasincated by mail and when he commented about the wonderful mail slots you have she made sur he had...

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Helpful?
Thank barber2708
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear barber2708, Greetings to you and yours, and to your young son! It was a pleasure to have you join us for your recent fall break and we thank you for investing the time to share your detailed review. Cynthia is a gem, one of many among our Royal Sonesta colleagues, and we are thrilled to read that between the...

Florence, Kentucky
Reviewed 1 week ago

paid extra for courtyard room-so noisey.pool was to close at 7 and 3:30 in the morning it was really loud.I get noise off of the location but don't sell me the extra money and the staff onable to deliver.

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Helpful?
Thank artmore
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear artmore, It was a pleasure to welcome you to the French Quarter and we thank you for sharing your review. We regret to learn of any late-night noise in the courtyard and apologize if that impacted your visit. Our security and management teams take matters like these seriously, with swift actions to resolve such issues. We apologize if our...

Brighton
Reviewed 1 week ago

I read Trip Adviser before arriving at the hotel. I noted the many negative comments on the number of lost reservations ! Well - no reservation on arrival. We have been travelling in the US and Gulf and not one problem with our booking until the RS. However, the Front Office Manager did intervene and resolved Sunday's problem and all...

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Helpful?
Thank AKR001
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear AKR001, Greetings from the Crescent City. It was a pleasure to welcome you and yours and we are delighted to read that you enjoyed so many of the extra touches and various amenities offered throughout the hotel. We are sorry to learn that there was a challenge in locating your reservation but delighted that one of our managers was...

Cincinnati, Ohio
Reviewed 1 week ago

This is our second stay at the Royal Sonesta in New Orleans and it remains one of our favorite locations. The service at the Royal Sonesta is of the highest standard. The staff made us feel at home and took great strides ensuring our stay was excellent and safe. This was our first time on the Club Level and have...

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Helpful?
1Thank BuckeyFans
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear BuckeyFans, It was a delight to find your lovely review today and we thank you for taking the time to share such magnificent feedback. It was a pleasure to welcome you back to New Orleans and we are thrilled that this visit included a stay on our Concierge floor. As you’ve highlighted, it’s hard to leave the luxuries of...

Chicago, Illinois
Reviewed 1 week ago

If you like being in the middle of the action, yet in a serene setting this is the place for you. I've been going to this great city yearly for the past 20 years & have seen its up & downs. Personally, I like the Warehouse District better but this was the first trip for the group I was with...

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Helpful?
1Thank Marilyn S
Management_Team_365, General Manager at Royal Sonesta New Orleans, responded to this review

Dear Marilyn S, Your comments have said it best: our hotel is in the heart of the buzz and energy of Bourbon Street, yet once inside our front doors, a serene and tranquil escape to the activity beyond takes form. We are thrilled to read that you enjoyed yourselves both in the French Quarter and as our guests and we...

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Staying in French Quarter

Neighbourhood Profile
French Quarter
A small and teeming network of laissez-faire living lounged out on the balmy banks of the Mighty Mississippi, the French Quarter has long been a port of call for folks in search of a good time and a great story. Perpetually inebriated Bourbon Street runs across its midriff like a strand of cheap ribbon tied around an otherwise rather pretty and impressively well-kept vintage dress. Throughout the rest of the Quarter, brightly colored Victorian homes and businesses, famously done up with wrought-iron features, provide a distinct and immediately recognizable backdrop for all varieties of fun. At any given moment in this historic riverside setting, some of America’s finest meals are being cooked, most potent cocktails are being mixed, and most engaging music is being performed.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Sonesta New Orleans is the most Authentic French Quarter Experience located on world famous Bourbon Street, within steps of world-famous restaurants, antique shops, and premier tourist attractions. A landmark in New Orleans since 1969, its atmosphere reflects a strong European influence and Southern charm, with its elegant marbled lobby, tranquil fountains and sparkling chandeliers. The 483 room hotel including 36 suites features a secluded tropical courtyard, a beautifully landscaped outdoor pool, fitness center and five unique restaurants and lounges. ... more   less 

Additional Information about Royal Sonesta New Orleans

Address: 300 Bourbon Street, New Orleans, LA 70130-2213
Region: United States > Louisiana > New Orleans > French Quarter
Price Range: $230 - $700 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal Sonesta New Orleans 4.5*
Number of rooms: 483
Reservation Options:
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Also Known As:
Sonesta Hotel New Orleans
New Orleans Royal Sonesta
New Orleans Sonesta Hotel
Sonesta New Orleans
Royal Sonesta Hotel
Hotel Style:
#10 Luxury Hotel in New Orleans
#14 Family Hotel in New Orleans
#25 Romantic Hotel in New Orleans
#27 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta New Orleans staff and other travellers.
74 questions
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Questions? Get answers from Royal Sonesta New Orleans staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you leave earlier than noon so housekeeping has a chance to clean your room.”
 of 5 bubbles barber2708, 1 Dec 2016 | Read review
“Choose a room away from Bourbon Street.”
 of 5 bubbles AKR001, 29 Nov 2016 | Read review
“Ask for an interior balcony or poolside room. Rooms overlooking Bourbon Street will be super noisy.”
 of 5 bubbles 782marilyns, 28 Nov 2016 | Read review
“Club Level rooms for the superior service and perks.”
 of 5 bubbles Andrea32813, 28 Nov 2016 | Read review
“balcony upgrade not necessary.....”
 of 5 bubbles , 28 Nov 2016 | Read review
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