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St. James Hotel, an Ascend Hotel Collection Member

Booking.comUS$107*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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884 Reviews from our TripAdvisor Community

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Showing 838: English reviews
Pace, United States
Reviewed 21 March 2017

Workers very easy to deal with. Everything was great other than how clean the floors where and bathroom had hair on the floor and tub walls and door. A/c would only get room down to 72 on a good day. Close to everything was a plus. Could walk to everything other than the Zoo

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Helpful?
Thank Keith H
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Keith H, Thank you for taking the time to write a review. The housekeeping the you experienced during your stay is simply unacceptable and not usual of our staff. Thank you for the feedback as I have used it as a learning opportunity for our staff. We hope to see you again next time you are in New Orleans....

Upland, California
Reviewed 20 March 2017

One drawback was breakfast because only croissant and beverage is offered. But great location, friendly staff, and comfy rooms. Fairly quiet area, I didn't notice much street traffic noise. And they store luggage in case your flight is later in the day.

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Thank 494elisabeth
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear 494elisabeth, Thank you for the 5 star review! We are thrilled to have earned you review and appreciate the feedback about our breakfast offerings. We are currently reviewing options on how to expand and hope to have new selections out soon. We hope to see you again in the future. Best, Jennifer Dragna General Manager (504)304-4000

Palm Bay Florida
Reviewed 17 March 2017

Nice location old charm, clean with a small breakfast. Staff courteous, helpful, cheerful. Superb. Just thought the room ( during March ) a bet pricey, but Overall a very enjoyable stay. Nice breakfast area, Maybe guests should be given a short history of the hotel verbally .

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Helpful?
Thank RogerPsz
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear RogerPsz, Thank you for taking the time to write a review about the St. James Hotel. We are so happy that you enjoyed our old charm and thought the staff was superb! Providing the guests with a history of the hotel is a splendid idea! I will surely pass that along to our guest services agents. We hope you...

Lawrenceburg, Kentucky
Reviewed 15 March 2017

Hotel is located perfect for downtown. The staff is fantastic. They went above and beyond to assist us. Internet is ok at best. Really liked having croissants delivered every morning. Will definitely stay here again.

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Thank dean e
San Jose, California
Reviewed 14 March 2017

This was my first trip to New Orleans and I am definitely staying here when I come back! The staff was so friendly, especially Ariel! At check in, she mapped out all the places for food and drink recommendations. I went to all of them and was not disappointed!! I will be staying again at St. James!

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Thank Alessandra T
Indianapolis, Indiana
Reviewed 13 March 2017

The staff were extremely helpful. The fresh croissants and juice delivered to our room each morning was a nice perk. It was an easy five minute walk to the start of bourbon street and the conference I was attending.

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Thank Marea K
Montrose, Iowa
Reviewed 13 March 2017

Beautiful, clean, hotel hosted by a friendly professional staff. Wonderful croissants with beverages for morning. Great shower and comfortable beds. Within walking distance to everything New Orleans has to offer using trolleys or city busses.

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Thank M6185JUcathyr
Campinas, SP
Reviewed 13 March 2017

Outstanding customer care, from the checkin to checkout, one of the best hotel we have ever been - very clean, good beds and bed sheets, with a pleasant breakfast, etc, etc, etc... We got a room with a quite good balcony, where we have taste a lot of wines and shared appetizers (in room)... the location is near from everything,...

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Thank jccpro
Columbus, Ohio
Reviewed 12 March 2017

This is a great little hotel in a great location, especially if you enjoy historic structures. We enjoyed the helpfulness of the staff. They were great! This really beats staying in one of the large chain hotels.

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Thank Mary J
White Pigeon, MI
Reviewed 12 March 2017

The second shift reciptionist need to work on her attitude, The check in desk is not a good design. It is trashy looking. We were not impressed with the changes. You would think the would have a better idea.

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Thank steelkitten31

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11/06/2017 12/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $148 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
19 questions
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I believe all rooms are nice, we did hear the trash pickup truck every morning”
lean0rej, 25 May 2017 | Read review
“Women who hate AC? Brave the walk through the terrace to stay in the 2nd building, with the atrium pool.”
Jjt00, 23 May 2017 | Read review
“Nice beds. High ceilings microwave and frig.”
pattig793, 15 May 2017 | Read review
“We were in room 302 and it was very comfortable and quiet.”
580edwardc, 14 May 2017 | Read review
“Poolside was great”
Annaphoeby, 9 May 2017 | Read review
5 of 5
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US$107* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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