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Holiday Inn Express New Orleans Downtown

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#106 of 162 Hotels in New Orleans
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Express New Orleans Downtown
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204 Reviews from our TripAdvisor Community

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Showing 185: English reviews
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Reviewed 2 days ago NEW

We always look to stay with Holiday Inns because they have one of the best reward programs out there. This hotel is pretty conveniently located too- only a few blocks away from Canal Street where we would take the street car to the French Quarter. The room we booked for our family of four was small, but that's too be...

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Helpful?
Thank Brian C
everywhere
Reviewed 2 days ago NEWvia mobile

This hotel is a total management screw up! We took a lot of time and care to pay in full for a recruit for our clinic --> one month in advance of the visit we filled out all their paperwork, provided copies of our ID and credit card multiple times because employee turnover🙄, emailed half a dozen times to insure...

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Thank 2frequenttravelers04
Tinley Park, Illinois
Reviewed 4 days ago NEW

My friend and I spent 4 nights here for a very reasonable price. HIExp was within easy walking distance to the French Quarter, several restaurants and public transportation routes. Our room wasn't large but since we weren't in it often, it suited our purposes. Breakfast was fine, typical HIExp. Staff was pleasant and helpful.

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Helpful?
Thank AdvTravlr54
Brookhaven
Reviewed 6 days ago NEW

The Holiday Inn Express on O'Keefe Plaza is 3 blocks from the French Quarter. You are responsible for your luggage with no help. You must unload onto a cart and take it to your room and return it downstairs. This may be a problem for some travelers. I was incorrectly charged for the room, even though I presented a a...

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Thank A8493PMlindad
Hanover, Maryland
Reviewed 1 week ago via mobile

Didn't have the best experience at this hotel. The water pressure was the worst I've experienced in a hotel, I could hear neighbors on both sides throughout the night, and every time a person walked back to their room, not only could I hear them, but I could hear every word of their conversations. To top if off, the elevator...

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Helpful?
Thank awwjude
Milwaukee, Wisconsin
Reviewed 1 week ago

Stayed here for 4 nights and found the hotel to be clean and comfortable. Staff was very friendly and helpful with questions about local dining options. One item to keep in mind is parking is pricey (which is typical for the area).

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Helpful?
Thank JW_Wisc
Waterloo, Illinois
Reviewed 1 week ago via mobile

Stayed here for 4 nights while on a bus tour to New Orleans. The rooms were nice and spacious and the beds were very comfortable. Breakfast was great! My only complaint was the carpeting was filthy! Didn't realize it was so dirty until I stepped into the shower and left black marks from the bottom of my feet.

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Thank 838donnaj
Bridgend, United Kingdom
Reviewed 1 week ago

After arriving from Memphis on the Amtrak Train which took nearly ten hours we arrived in New Orleans. When we arrived at reception we were greeted by Keywanda on reception who was very friendly and welcoming. We were given a disabled room which we had asked for and was shown the coffee machine where you could help yourself to all...

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Helpful?
Thank TreccoTaff
Mobile, AL
Reviewed 2 weeks ago

The hotel shows a 3 pm check-in time on its website and on the email confirmation. I arrived at 3 pm, expecting to check in and change clothes before going out. However, the front desk clerk informed me that my room wasn't ready. When I asked when I could check in, she told me that my room would be ready...

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Helpful?
Thank journeyn2now
HolidayInnXpressNOLA, Director of Sales at Holiday Inn Express New Orleans Downtown, responded to this review

I am sorry to learn your stay started on a bad note and resulted in you feeling you had a negative stay with us. We do appreciate you taken the time to give us feedback to allow us to correct the issue and avoid this happening in the future. We appreciate the compliments to Ms. Handy and the rest of...

Scranton, Pennsylvania
Reviewed 2 weeks ago

We decided to stay in this Holiday Inn Express due to the location and easy parking. The hotel decor is more of a Finish style with lots of straight lines and metal showing. Amani greeted us at the desk and could not have been more professional and seet. She checked us in, gave us some suggestions for eating, answered all...

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Helpful?
Thank Educator64

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Brand new hotel! Grand opening March 20, 2015! Completely renovated from top to bottom. ... more   less 

Additional Information about Holiday Inn Express New Orleans Downtown

Address: 334 O'Keefe Avenue, New Orleans, LA 70112 (Formerly O'Keefe Plaza Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $159 - $363 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans Downtown 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
o Keefe Plaza Hotel
Hotel o Keefe Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Orleans Downtown staff and other travellers.
12 questions
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nebraska
6 days ago
Amsterdam, New York
over a year ago

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Questions? Get answers from Holiday Inn Express New Orleans Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Holiday Inn Express is much friendlier than the main Holiday Inn”
 of 5 bubbles TreccoTaff, 12 Feb 2017 | Read review
“Insist on a room away from elevators.”
 of 5 bubbles journeyn2now, 11 Feb 2017 | Read review
“No comment”
 of 5 bubbles Educator64, 11 Feb 2017 | Read review
“ask for a view of the Mississippi river.”
 of 5 bubbles mlperry23, 2 Feb 2017 | Read review
“Ask for a room far away from where housekeeping stores their carts! Seriously...”
 of 5 bubbles TravelGeist89, 18 Jan 2017 | Read review
5 of 5