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Residence Inn New Orleans Downtown

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883 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn New Orleans Downtown
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Showing 858: English reviews
Reviewed 22 June 2016

Residence inn is location just a 4 minute stroll to the convention centre and also within easy access to other areas such as Fulton St, its also surrounded by some great bars and restaurants. The hotel is a converted warehouse, the staff are friendly the breakfast service excellent and the rooms the usual Residence Inn high standard. Wireless coverage was...

Thank Neil T
Reviewed 18 June 2016

BREAKFAST: The cook, Duane, was very helpful and friendly. He was perceptive and attentive toward what everyone needed. The breakfast had a very wide assortment and was pretty good. We enjoyed the free breakfast every morning and had almost everything we could want. THE SUITE: We had a two bedroom suite. It was very spacious and comfortable. Housekeeping gave us...

Thank Gina B
Vanessa J, General Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you Gina B! We truly appreciate your feedback and appreciate you choosing the Residence Inn New Orleans Downtown. We hope that your visit was full of fun and New Orleans culture. Your feedback related to the housekeeping service is very helpful and we have followed up with the team about this. We can understand your frustration isn having to...

Reviewed 15 June 2016

Our stay at the Residence Inn was wonderful. The daily breakfast was always fresh, well stocked, clean, and organized. Greta made sure everybody had what they needed. In fact , the congenial staff was attentive, friendly, and helpful. The hotel was a few blocks from the WWII museum, which is the third best in the country......not to be missed. Trolleys...

Thank Julie N
Baton Rouge, Louisiana
Reviewed 13 June 2016

What a happy surprise! This Residence Inn location was great. All of the staff was professional and customer friendly, in particular Marci, Duane and Greta. We had all the comforts of home, the location was ideal and very relaxing. Breakfast was great, the room amenities were superb. A friendly smile goes a long way.

Thank Florence W
Bloomington, Indiana
Reviewed 13 June 2016

The location was very convenient to the convention center and right next to a wonderful children's museum. It's also near the WWII museum and walkable to the aquarium and insectarium. The rooms are spacious though a bit dingy (stained carpets that seemed to lack carpet padding beneath; stained upholstery; visible toilet ring, found a prior customer's empty gatorade bottle in...

Thank bharsh
Reviewed 11 June 2016 via mobile

I stayed for business with family coming in the last night of my stay. Pool area was loud and crowded with water all in the hall from the pool traffic. The housekeeping service didn't make it by my room the first day, so when my family got there we had to request towels. We were brought four bath mats. We...

Thank MWAinBTR
Brittany C, Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you for staying with us and thank you for your feedback that you have provided about your stay. I apologize for the housekeeping requests not being fulfilled correctly and for he lack of care or attention to detail. Please know that this is not our goal and we will be working diligently to improve our services and product. Please...

Reviewed 11 June 2016 via mobile

Thank you both for waking up early and cooking for everyone. The food is always fresh, good quality and tasty. Keep up the good work! Looking forward to breakfast tomorrow. Breakfast room is next to the pool so if it's not too hot outside you can enjoy it there.

Thank Hayden B
Friendswood, Texas
Reviewed 9 June 2016

Excellent family motel in the Residence Inn tradition. Very friendly staff, great breakfast and enjoyable mixers. While I didn't like the $38.50/day parking fee, the valet staff was quick and informative. Easy walk to the WW II museum. We were in a 2 bedroom first floor room that faced the dog park, and was amazingly quiet. A good reflection on...

Thank Shamaal
Brittany C, Manager at Residence Inn New Orleans Downtown, responded to this review

Thank you for staying with us while in New Orleans and thanks for all your kind feedback and suggestions. We are so glad that you were ale to enjoy our close proximity to the WWII museum attraction, our spacious two bedroom suite, complimentary evening MIX, and friendly staff. We also are sad to know that you did not have the...

Arlington, Texas
Reviewed 8 June 2016

I would like to call out Brittany and Akkheem who have really made our stay enjoyable. They went above and beyond in taking care of us, and exude customer service at it's best. Brittany - gave us a great up grade as a Platinum Member which really thrilled our Grandson to have his own room and overlooking the pool! Akkheem...

Reviewed 7 June 2016

We visited New Orleans March 16-20 and stay at this hotel. Check in was simple, stay was great, breakfast was excellent. Got statement and we were overcharged by $300 . We still disputing charges now.

Thank Marion H

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Staying in Arts District / Warehouse District

Neighbourhood Profile
Arts District / Warehouse District
Once a thriving industrial zone, today this district is home to a buzzing arts scene with an amazing assortment of galleries, boutiques, and studios having moved in and set up shop throughout the disused warehouses for which the area is so well known. Much of the art you'll come across here is local in scope, ownership and inspiration. However, among the many old brick warehouses are modern structures of steel and glass housing large-scale cultural institutions of national prominence such as the National World War II Museum, the Contemporary Arts Center, and the Ogden Museum of Southern Art. Just as eye catching as what’s on view inside the galleries and museums is the chance to see your ship come in at the Julia Street Cruise Terminal, which serves as a wistful reminder of the city’s historic maritime prominence.
Explore this neighbourhood


  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities

Additional Information about Residence Inn New Orleans Downtown

Address: 345 Saint Joseph St, New Orleans, LA 70130-3676
Region: United States > Louisiana > New Orleans > Arts District / Warehouse District
Price Range: $129 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Downtown 3*
Number of rooms: 231
Reservation Options:
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Also Known As:
Residence Inn New Orleans Hotel New Orleans
New Orleans Residence Inn
Hotel Style:
#18 Business Hotel in New Orleans
#29 Family Hotel in New Orleans
#47 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Downtown staff and other travellers.
24 questions
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West Brooklyn,IL

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Questions? Get answers from Residence Inn New Orleans Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The wifi is faster and works better on the condo side, rather than the hotel side of the property.”
 of 5 bubbles lhoaas, 24 Nov 2016 | Read review
“Go to the evening get togethers.”
 of 5 bubbles debtedho, 23 Nov 2016 | Read review
“We stayed in room 134...ground floor...very noisy from the people who were staying in the floor above us...”
  • living room...one couch and a business table
  • inside area leading into suites
  • view from living room
  • living room couch...very uncomfortable
  • view from living room to kitchen area
  • view from the living room
  • second bedroom...could not open the door all the way?!
  • second bedroom...small window
 of 5 bubbles g00dtravel2, 9 Nov 2016 | Read review
“High floor”
 of 5 bubbles Sabafaisal, 2 Nov 2016 | Read review
“High floors away from the elevators”
 of 5 bubbles wlbjayhawk, 27 Oct 2016 | Read review
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