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2 Poydras St The Outlet Collection at Riverwalk, New Orleans, LA 70130-1656
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$165
Free cancellation until 21-12-08
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US$174
US$129
Booking.comUS$165
Hilton.comUS$165
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Panoramas (1) Room & Suite (559)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 21-05-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton New Orleans Riverside
Updated 21-05-19 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#109 of 180 hotels in New Orleans
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana.
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Full view
Property amenities
Paid private parking nearby
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Car hire
Business Centre with Internet Access
Car park
Wifi
Paid wifi
Outdoor pool
Heated pool
Sauna
Restaurant
Breakfast available
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
VIP room facilities
Refrigerator
Flatscreen TV
On-demand films
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Great View
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.5 km
34Attractionswithin 0.5 km
Contact
2 Poydras St The Outlet Collection at Riverwalk, New Orleans, LA 70130-1656
Getting there
Rental CarsSee all New Orleans car hire
7111Reviews102Q+A100Room tips
Reviews
Traveller rating
- 2,601
- 2,354
- 1,270
- 556
- 330
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Popular mentions
The Hotel was very beautiful, the rooms was spacious, the location was a convenience to access and beautiful views of the city and Mississippi River. The entire hotel staff was friendly, and courteous. They entire hotel property was kept clean at all times.
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Date of stay: June 2021
Rooms
Cleanliness
Service
Helpful
Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 2 days ago
Thank you for your review and kind words; so happy that you enjoyed your stay with us. We look forward to you staying with us again soon!
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Hotel's Favourite
I was very hesitant to stay here after reading some of the reviews. I was so nervous since I was bringing my mom and sisters on a trip together for the first thing. I don't know why I was so nervous. Even though this property may be showing some wear and tear, it's still a great hotel. Starting with check-in, it was super easy we did a digital key but the room we selected was not available upon check-in so when we got there, we got a higher floor with a gorgeous view. We opt for valet parking which is only 5 dollars more, and even though expensive it's worth every penny. Especially since this is a large hotel. Valet services were extremely fast and they always shined. Our room was perfect. It was large enough for 4 people and we truly enjoyed our view. We literally slept with the windows open every night. Breakfast was a light breakfast but that was no biggie as we always go to the Market Cafe for a breakfast. I would recommend this hotel to anyone. You can't beat the location, directly across from Harrah's and the trolley to take you to the French Market and Bourbon Street. It was running all night and we had a blast. Don't sleep on this location. It's worth every penny. Every interaction we had with the staff was amazing. And to top it off you never have to leave the hotel to get to the Outlet Mall. We went over every day and it was even more useful on a rainy day.…
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: Higher floors were quiet. We didn't hear the train at all. 21st floor is my recommendation.
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3 Helpful votes
Helpful
Response from David Piscola, General Manager at Hilton New Orleans Riverside
Responded Mar. 29, 2021
Thank you so much for your review. I am so pleased you enjoyed your experience here! We hope to see you back soon.
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Tiffney, Easton, Yvette. Keep doing what yall do! Thanks for making my stay amazing. I made Easton my cousin because he treated us so well. I wish there where more perks, but that had nothing to do with you l. Thanks for making a TM feel like a real "Diamond"
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Date of stay: June 2021Trip type: Travelled as a couple
Helpful
Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 3 days ago
Thanks, Jennifer, for the review and compliments on our staff! They are certainly some of our shining stars and we're happy that you had the opportunity to witness their genuine hospitality! We will be sure to recognize them! Thanks for taking the time to share your feedback! Hope to see again the next time you return to our great city! Cheers!
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Stayed here for convention and rooms were nice, roomy and clean. Covered parking at daily rate which I though was a little excessive but likely in line for the area. Hotel is within walking distance of many New Orleans landmarks and restaurants. Food prices in hotel are a little high and a short walk will get you much better food for much less money.
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Date of stay: June 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 3 days ago
Thank you for taking the time to share your experience on Trip Advisor. Glad you enjoyed your room and our hotel's location. And, you are correct our parking prices are in line with area hotels. We look forward to having you back soon to enjoy our great city!
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We stayed here right when the restrictions were lifted. They’re clearly understaffed. We had room problems but they were addressed. The grab and go breakfast for HH is very slow. Everyone was very friendly and did try to address the issues.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: Parking is expensive but it is everywhere in Nola. The oysters at Drago’s are amazing!
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Helpful
Response from Lisa Rosen, Other at Hilton New Orleans Riverside
Responded 3 days ago
Thank you for your review and honest feedback. Thank you for recognizing that we are trying to adjust to the ever-changing travel world we now find ourselves in as we attempt to get back to pre-covid levels in staffing, operations and offerings. Happy to hear that our staff was friendly and worked hard to address issues that were evidently in need. We hope for the opportunity to host you again soon when we're functioning on all cylinders.
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PRICE RANGE
US$120 - US$465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton new orleans riverside hotel new orleans, hilton hotel new orleans, hilton riverside hotel new orleans, hilton riverside new orleans
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
1600
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Claim Your Listing Frequently Asked Questions about Hilton New Orleans Riverside
Which popular attractions are close to Hilton New Orleans Riverside?
Nearby attractions include Escape My Room (0.4 km), Audubon Aquarium of the Americas (0.3 km), and Harrah's Casino New Orleans (0.3 km).
What are some of the property amenities at Hilton New Orleans Riverside?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton New Orleans Riverside?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton New Orleans Riverside?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton New Orleans Riverside?
Yes, a parking garage and paid private parking nearby are available to guests.
What are some restaurants close to Hilton New Orleans Riverside?
Conveniently located restaurants include St. James Cheese Company, Restaurant Rebirth, and Restaurant August.
Are there opportunities to exercise at Hilton New Orleans Riverside?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hilton New Orleans Riverside?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton New Orleans Riverside offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton New Orleans Riverside?
Many travellers enjoy visiting Our Sacred Stories (1.4 km), Hermann-Grima House (1.2 km), and Longue Vue House and Gardens (6.6 km).