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Hilton New Orleans Riverside

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Hilton New Orleans Riverside
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4,827 Reviews from our TripAdvisor Community

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Showing 4,685: English reviews
Fort Worth, Texas
Reviewed 21 May 2015

We just stayed one night. Older hotel, and the complex was very spread out making it difficult to find our way around. When you enter hotel, you have to find your way to the elevator to the second floor to check-in. Due to the logistics, it took our Bell Hop about 30 minutes to get to our room with our...

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Helpful?
Thank Suzan J
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Suzan J, Thank you for writing your review. Your comments are most appreciated and will be taken into consideration as we continuously evaluate our guest needs. Thank you for choosing us as your New Orleans destination. it was our pleasure to have you here. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

Reviewed 21 May 2015 via mobile

I've stayed here before. It's very close to the river, a mini-mall, Harrah's casino, and adjacent to the French Quarter. It's not in the French Quarter but it is not a long walk. The rooms are reasonably large - something you may not find in every Quarter hotel, new, comfortable and nice. It is not flashy or terribly impressive but...

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Thank RunningBeer1957
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

RunningBeer1957, Thank you for your review. We are very pleased to know that you enjoyed your time here. Our team " thanks" you for making us your hotel destination of choice here in New Orleans and we hope to see you back again in the not too distant future. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

gallion, United States
Reviewed 21 May 2015

This hotel has no charm or beauty. If you want a clean room and nice location this is for you! However, it is exorbitantly overpriced. One weekend getaway with the wife cost me over $1000 just for a place to sleep. You can get the exact same thing at the comfort inn for much much less. Terribly disappointed in this...

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Helpful?
Thank Brian M
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Brian M, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will take your comments about our property into consideration as we re-evaluate our guests' needs. Hopefully we will have another opportunity to welcome you back again sometime in the future. Jim Thibodeaux Guest Relations Hilton New Orleans...

Columbia,IL
Reviewed 20 May 2015 via mobile

This was a great place to stay while in NO. Donald checked me in I paid for an up grade but he took it one more step and got me a room with a view. The health club staff Tamara was most helpful The concierge Michael spent the time to tell me about out of the way places. He is...

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Thank rollinsthomas
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

rollinsthomas, Thank you for the wonderful review and thank you for recognizing our team members. Your comments have been shared and we thank you. It was our pleasure to have you here and we hope to see you again soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

West Paterson, New Jersey, USA
Reviewed 20 May 2015 via mobile

I stayed at this hotel for a convention at the nearby convention center. I chose this hotel as the event organizers listed it as one of closest to the convention center. First, it is at least 10-15 min walk to the center. I was most surprised about the dismal service and attitude. The attitude of front desk staff was mild...

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2Thank JenK77
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

jenk77, Thank you for your review. We greatly appreciate your feedback and we sincerely apologize for the disappointment with your stay. We will take your review into consideration as we continuously re-evaluate our guests' needs to improve our in-house experience. We enjoyed having you here and thank you for your feedback. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

Glendale, AZ
Reviewed 19 May 2015

We booked this hotel last minute and were surprised at what a great deal we got. From our understanding it was the busiest weekend in New Orleans next to Mardi Gras weekend. They had a huge jazz festival going along with the PGA. We go this downtown hotel for a smoking rate of $151 a night (Thur - Sun). The...

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Thank RetiredFF
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

RetiredFF, It was our pleasure to have you as our guest and we thank you for your review. Your kind words have been shared with our team and we thank you. Please consider us again next time you are travelling back to New Orleans. we would certainly enjoy seeing you. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

Nobleton, Canada
Reviewed 19 May 2015

The Hilton Riverview in New Orleans is an excellent facility. The staff are cooperative,friendly and helpful. The high class restaurant is one of the best seafood eateries in the city. The location makes access to all attractions in the French Quarter very convenient. The trolley stop at the front door provides great economical transportation along the riverfront. The wharfs on...

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1Thank Robert S
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Robert S, We enjoyed having you here and we thank you for choosing us as your New Orleans destination. Have a wonderful summer season and we hope to see back again sometime in the not too distant future. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

Tucson, Arizona
Reviewed 19 May 2015

We stayed at his location for a conference at the convention center. The location is convenient and we found our stay very comfortable. The rooms were quiet and clean. We had a corner room overlooking the cruise terminal and my daughter enjoyed watching the dock activity. The staff was helpful and courteous. The lounge in the lobby is convenient for...

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Thank SBMarana
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

SBMarana, We appreciate your very nice review and for sharing your hotel experience with us on Trip Advisor. It is always nice to hear when our guests enjoy their travels. Hopefully you will find time to come back and enjoy New Orleans all over again. Have a wonderful summer season and we hope to see you soon. Jim Thibodeaux Guest...

Columbus, United States
Reviewed 19 May 2015

The Hilton's staff was excellent. My rooms were exceptionally clean. I usually take cleaning supplies when I stay in a motel or hotel. At Hilton Riverside New Orleans, I did not have the need to clean. My rooms met my high standards for cleaning and my expectation.

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Thank Ruby P
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Ruby P, A first rate review from a first rate guest. It was our pleasure to have you here and your review is most appreciated. Have a wonderful summer season and we hope to see you back again soon. Jim Thibodeaux Guest Relations Hilton New Orleans Riverside

Sebastian
Reviewed 19 May 2015

This was a stayover prior to a 7-day riverboat cruise and the location was perfect for us. We were near the boat, across from a casino, and a short cab ride to the French Quarter. The hotel is a full-service operation with all of the amenities you could ask for. We were on the 23rd floor looking out at a...

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Thank RichC32958
Jim T, Manager at Hilton New Orleans Riverside, responded to this review

Rich C, It sounds as though you all enjoyed your time here in New Orleans. Our team thanks you for making us your New Orleans hotel destination and it was a pleasure to have you all here as our guests. There is always something fun happening here in New Orleans and we hope to see you all back again soon....

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130-1656
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: $164 - $615 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, HotelsforEveryone, Hotels.com, Cheap Tickets, Priceline, Odigeo, Cancelon and Jetsetter so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#23 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Riverside staff and other travellers.
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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Rooms”
 of 5 bubbles coach008mk, 28 Nov 2016 | Read review
“Nice rooms facing Mississipi river.”
 of 5 bubbles itobias, 26 Nov 2016 | Read review
“High rooms have a good view”
 of 5 bubbles LDGK90, 18 Nov 2016 | Read review
“Idk, our room had a window but all I could see were other buildings, I don't think there were any that would have a better view.”
 of 5 bubbles happycat22, 15 Nov 2016 | Read review
“Choose riverview rooms. Good relaxing view.”
 of 5 bubbles X308STdans, 13 Nov 2016 | Read review
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