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    Ace Hotel New Orleans

    522 reviews
    #89 of 172 Hotels in New Orleans
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    600 Carondelet St, New Orleans, LA 70130-3511
    00 1 504-226-7091
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    Certificate of Excellence

    About

    4.0
    Very good
    522 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    Ace Hotel New Orleans lives on the corner of Carondelet and Lafayette in one of the best cities on Earth. Our rooms and public spaces are driven by a sense of design and wonder. We have a shimmering pool and bar on the roof, world class dining & drink, and a music venue at the street. We're near art galleries and shopping, museums and cocktails. A quick jaunt to the French Quarter classics and just a bike ride to the lively Bywater and Marigny neighborhoods, as well as mystical nooks and corners you can explore on your own all over.
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    Room & Suite (250)250
    Full view
    Property amenities
    Paid private parking on-site
    Free High Speed Internet (WiFi)
    Pool
    Fitness Centre with Gym / Workout Room
    Bar / lounge
    Evening entertainment
    Pets Allowed ( Dog / Pet Friendly )
    Business Centre with Internet Access
    Free internet
    Wifi
    Public wifi
    Internet
    Rooftop pool
    Pool with view
    Outdoor pool
    Coffee shop
    Restaurant
    Breakfast available
    Breakfast in the room
    Poolside bar
    Rooftop bar
    Conference facilities
    Banquet room
    Meeting rooms
    Rooftop terrace
    Baggage storage
    Non-smoking hotel
    Sun terrace
    ATM on site
    24-hour front desk
    Dry cleaning
    Laundry service
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    Room features
    Non-smoking rooms
    Suites
    Air conditioning
    Housekeeping
    Room service
    Safe
    Minibar
    Flatscreen TV
    Refrigerator
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    Good to know
    HOTEL CLASS
    HOTEL STYLE
    Trendy
    Business
    Languages Spoken
    English
    Hotel links
    Visit hotel website
    Special Price:Year of the Pig Save 20%

    Location

    Full view
    100Great for walkers
    Grade: 100 out of 100
    139Restaurantswithin 0.5 km
    26Attractionswithin 0.5 km
    Contact
    600 Carondelet St, New Orleans, LA 70130-3511
    00 1 504-226-7091
    E-mail hotel
    Getting there
    Louis Armstrong Intl Airport19 kmSee all flights
    Nearby restaurants
    Bittersweet Confections
    179 reviews
    5 minAmerican
    St. James Cheese Company
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    7 minAmerican
    Desi Vega's
    250 reviews
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    Rouses
    237 reviews
    3 minAmerican
    See all nearby restaurants
    Nearby attractions
    Escape My Room
    1,500 reviews
    6 minSpeciality Museums
    Clue Carre - New Orleans' First Live Escape Game
    2,104 reviews
    5 minEscape Games
    Old St. Patrick's Church
    105 reviews
    4 minChurches & Cathedrals
    Lafayette Square
    164 reviews
    3 minPoints of Interest & Landmarks
    See all nearby attractions
    Neighbourhood
    Central Business District
    Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
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    522Reviews17Q+A87Room tips

    Reviews

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    Popular mentions
    It's really an Ace...
    This hotel is awesome!!! Nostalgic decor makes you feel as if you're back in the 40s in the south. It is CLEAN and AWESOME HOSPITALITY and CUSTOMER SERVICE!!! The restaurant food was delicious too. I cant say enough about this hotel. I really enjoyed my 4 day stay. WITH IN WALKING DISTANCE/FEW BLOCKS FROM CANAL and BOURBON STREET. #TomayiahColvinEducation... #ThePhotoCookOutConference...…
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    Date of stay: October 2019Trip type: Travelled on business
    Just perfect
    A friend recommended this hotel to us, and having stayed at the Ace in New York I was optimistic. I was right to be. It is in a great location (as well as being a short walk from downtown there is a Rouses supermarket nearby which we loved!), and is very welcoming. There is a lovely friendly atmosphere in the hotel. Our room was fabulous, roomy, with a large Smeg fridge, air conditioning, a sofa and a record player. The bed was really comfortable, and the bathroom clean, with the most powerful toilet flush in the world! We loved it here and wouldn't hesitate to recommend.…
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    Date of stay: September 2019
    Cleanliness
    Service
    Sleep Quality
    Disappointing
    I love the vibe of the hotel, it's cool, it's jazzy, it's fun. But the overall experience has more to do with the people. When I checked in on a Saturday afternoon, I was told my organization hadn't sent over the credit card authorization form. It had been sent over at least a week prior. My credit card was taken for incidentals, which I expected. What I didn't expect was for my debit card to be charged for additional hotel room charges, at one point, I was billed $473, on another day $184, etc.. When I contacted the front desk, I was told "not to worry about it, it would come off in about 5-7 days", which to be honest, was very disappointing. I was hoping for some empathy, followed up by action "I'm so sorry, let me see what I can do to help you". I had to contact my bank to resolve the situation. My room was hot and I called the front desk, and was told an engineer would come right up. No one showed up. The next day, the engineer showed up and it was the air filter that was clogged. They changed it the next day. When I checked out 5-7 days later, I experienced the same situation. "We don't have your credit card authorization on file." Again, I had to go through the same explanation, pull up the email that had been sent to them and be told "oh yeah, here it is". When I checked out, I had a 3 hour delay between my hotel checkout and flight so I had to check my bags. I was told to give the people holding the bags 3 minutes. I almost missed my shuttle waiting to get my bag. The gentleman grabbing the bags was really slow. Really disappointing customer service. Beautiful hotel, bad service.…
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    Date of stay: September 2019
    Location
    Service
    Sleep Quality
    Trip type: Travelled on business
    Excellent location, staff, experience
    Loved our first time here. You were highly referred by a friend and colleague. His glowing praise set our expectations fairly high. However, these expectations were not only met, but also surpassed. We will definitely be back. The staff here are some of, if not THE, most welcoming of any hotel I've stayed. Thank you very much for a great trip to NOLA.…
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    Date of stay: September 2019
    Location
    Cleanliness
    Service
    Room Tip: Corner King was great
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    Very cool hotel
    Very cool and unique hotel in a great downtown location. I was only there one night for a conference but the staff was great. The rooms and common areas all have a very unique style. The meeting are was also great. I really enjoyed the brief time I spent there.
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    Date of stay: September 2019
    Rooms
    Service
    Trip type: Travelled on business
    Previous
    123456…99
    Best hotels for hen partys
    Great lobby.
    0 votes
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    Are the pool chairs/loungers for hotel guests only or can public use? I know public can use the pool for a fee but if I pay to stay here I will want to have first dibs on the pool chairs.
    No reserved pool chairs for guests. It’s first come first serve at pool. Can get busy on weekends for sure.
    1 vote
    Is the pool heated?
    I think so but can’t swear by it. It was easter and we swam happily and I hate cold water. Not a huge pool though!
    0 votes
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    Are non guess allowed to use the pool? If so what’s the fee? And what days and hours?
    Yes the public may use the pool. I believe there’s a $20 minimum drink requirement.
    1 vote
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    Hi all, are there towels provided at the pool or can you take them from your room ? Thanks all. Paul.
    Hey Paul, we sure do have towels for the pool. See you soon.
    0 votes
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    PreviousNext
    1234
    "Corner King was great"
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    "go for a corner suite"
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    "Just avoid altogether."
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    "Bathrooms are weird if you are traveling with anyone (not really private)"
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    "High up and at the side so as to avoid street noise"
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    PreviousNext
    123456…18
    PRICE RANGE
    €164 - €392 (Based on Average Rates for a Standard Room)
    LOCATION
    United StatesLouisianaNew OrleansArts District – Warehouse District / Central Business District / Warehouse/Central Business District
    NUMBER OF ROOMS
    234
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    Frequently Asked Questions about Ace Hotel New Orleans
    Which popular attractions are close to Ace Hotel New Orleans?
    Nearby attractions include Escape My Room (0.4 km), Clue Carre - New Orleans' First Live Escape Game (0.4 km), and Old St. Patrick's Church (0.3 km).
    See all nearby attractions.
    What are some of the property amenities at Ace Hotel New Orleans?
    Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
    See all property amenities.
    Which room amenities are available at Ace Hotel New Orleans?
    Top room amenities include a minibar, air conditioning, and a flat screen TV.
    See all room amenities.
    What food & drink options are available at Ace Hotel New Orleans?
    Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
    Learn more.
    Is parking available at Ace Hotel New Orleans?
    Yes, paid private parking on-site is available to guests.
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    What are some restaurants close to Ace Hotel New Orleans?
    Conveniently located restaurants include Bittersweet Confections, Desi Vega's, and Rouses.
    See all nearby restaurants.
    Are there opportunities to exercise at Ace Hotel New Orleans?
    Yes, guests have access to a pool and a fitness centre during their stay.
    Learn more.
    Is Ace Hotel New Orleans located near the city centre?
    Yes, it is 0.4 km away from the centre of New Orleans.
    See all nearby attractions.
    Are any cleaning services offered at Ace Hotel New Orleans?
    Yes, dry cleaning and laundry service are offered to guests.
    See all property amenities.
    Are pets allowed at Ace Hotel New Orleans?
    Yes, pets are typically allowed, but it's always best to call ahead to confirm.
    Learn more.
    Does Ace Hotel New Orleans offer any business services?
    Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
    See all property amenities.
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