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Hotel Mansion del Rio

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Hotel Mansion del Rio
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125 Reviews from our TripAdvisor Community

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Showing 35: English reviews
florida
Reviewed 3 weeks ago

Rooms were clean and quite adequate but probably best to eat elsewhere, as the food wasn't that great. Location is great, very close to the Castille San Felipe and the main town of Rio Dulce. Not extremely comfortable bed the first room we had, but when we returned (we were driving to Tikal from Guatemala City and used this as...

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Helpful?
Thank sailfisherflorida
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you for your opinion. Hope you enjoyed your visit to Guatemala.

Bangalore
Reviewed 9 December 2016

The location of the hotel is right by the river and is picturesque.. It looks straight out of the 1970s or 1980s with a Caribbean beachy vibe. We stayed here for a night during our Rio Dulce trip. There is a pool on the grounds which also is very close to the river banks, many rooms do have views of...

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Helpful?
Thank tellatraveltale
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you for your opinion. Regards,

Pompton Plains, New Jersey
Reviewed 5 September 2016 via mobile

We went for an overnight visit to meet family. I was pleasantly surprised by the hotel. The Staff was very helpful and accommodating. They arranged a private glass enclosed room for a private breakfast. The Pool was great! Kids had a blast especially with the water slide. Our room was literally right on the river which was beautiful to wake...

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Helpful?
Thank Susan B
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you very much for your comments, hope to see you soon. Regards,

Reviewed 31 July 2016

Right on the river! Very clean rooms! Relaxing pool! Stopped here for one night to tour the lake and river by boat the next day. Nice getaway in the middle of our tour of Guatemala. Quiet location too after louder cities.

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Helpful?
Thank NinMS
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

We hope next time you visit Rio Dulce you stay for up to 2 nights, so you can rest and feel the nature itself at the guatemalan rainforest. See you soon!

Reviewed 21 July 2016 via mobile

We had a very good time, they have a very good care of the environment close to the hotel, the food was good (it can improve), the service was nice, the prices were good for the quality of the hotel, we loved the gardens, it was clean, they offer really nice tours around Livingston and Rio Dulce, we had a...

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Helpful?
Thank Santiago V
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you for your opinion, if you had opportunity to visit other places and Restaurants in Rio Dulce´s area you could notice the gastronomy is not the best issue in this place, not as the beautiful natural environment. Hope to see you soon :)

Reviewed 21 June 2016

We picked this hotel based on reviews thinking that it was going to help us have a good experience, we ware totally wrong. When we arrived we were told that they had no power and that it was schedule to be back on by 5 PM, not to worry because they had a back up generator. We made the wrongful...

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Helpful?
Thank Jorge H
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review
Google Translation

Lamentamos mucho cuando nuestros huéspedes no quedan satisfechos y nos indigna mucho más cuando la situación que los deja con...

Reviewed 19 June 2016

We started our trip to Guatemala at this resort in Rio Dulce. The staff was super friendly and helpful (although most of them spoke very little if any English). The hotel itself was very reasonably priced, although possibly because we didn't go during peak season; we paid only $140 USD for 2 nights. The food and drinks are good, although...

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Helpful?
Thank Kristy G
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

We are very sorry for the inconvenience during your stay, it was not in our hands the electricity supply went down with out notice due to local storm. Hope to see you soon. Regards,

San Jose, Costa Rica
Reviewed 15 May 2016 via mobile

I knew it was a very nice place from other Tripadvisor comments and pics I saw in the web. But it is gorgeous!!! The service is impeccable, the scenery breathtaking and lots of activities to do. Make sure you book a room on the river side and wake up early and just relax and enjoy the sunrise.

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Helpful?
Thank JenniferCR
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you for your opinion, we are glad you had a great time during your visit to this paradise. Hope to see you soon!

Reviewed 10 January 2016 via mobile

Well recommended but really bad service. We paid $375.00 us dollars for one night and ac not working when finally work all our beds got wet from the water of the ac. The count the knives forks spoo s plates etc etc yes everything is counted if u break one you paid u still one u paid. Yeap $375 per...

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Helpful?
1Thank Puchicabarandgrill
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

We are very sorry our Floor Manager could not handle the bad situation up to the level to decrease your bad experience in our hotel, we know sometimes we can have trouble with the equipment but we ussually act very fast to respond to our guest needs and work on the problems. The apartment you slept in is for 6...

Port Macquarie, Australia
Reviewed 7 November 2015

Thatched roof bungalows with very comfortable beds, tropical atmosphere as you have a walk on a board walk over mangroves to reach the hotel. The food and drinks were great with a varied selection. A short water taxi ride (security) to experience Flores and it's fabulous street food. The staff were really helpful. Is used as a marina also.

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Helpful?
Thank Jo-Anne S
JessideSharaf, Gerente at Hotel Mansion del Rio, responded to this review

Thank you very much for your opinion, hope to see you guys soon. Regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Ski-In / Ski-Out
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mansion del Rio Hotel is the biggest on the shores of rio dulce, Izabal. Priviledge location between rio dulce and the biggest lake of Guatemala, Lake Izabal. Has all needed services to make your stay unforgetable on the guatemalan caribbean. You will experience natural adventure as you have never done before, we guarantee you. Rio dulce is a unvaluable and beautiful destination to see. Come and Enjoy! ... more   less 

Additional Information about Hotel Mansion del Rio

Address: Bahia Paraiso, Rio Dulce, Izabal, Rio Dulce, Guatemala
Region: Guatemala > Izabal Department > Rio Dulce > Izabal
Price Range: $166 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Mansion del Rio 3*
Number of rooms: 100
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Also Known As:
Mansion Del Rio Hotel Izabal
Mansion Del Rio Izabal
Hotel Mansion Del Rio Guatemala/Izabal, Rio Dulce
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mansion del Rio staff and other travellers.
1 question
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Questions? Get answers from Hotel Mansion del Rio staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We wanted river view and they tried to accommodate us. Wasn't perfect but OK.”
 of 5 bubbles sailfisherflorida, 24 Jan 2017 | Read review
“Request on booking as the rooms that are high up have stairs”
 of 5 bubbles 18joannes, 7 Nov 2015 | Read review
“I prefer the garden views over the lake views but it's a personal choice.”
 of 5 bubbles Peckhamgypsy, 1 Feb 2015 | Read review
“The rooms at the second floor have a balcony and a nice view over the lake.”
 of 5 bubbles Allard-Mark, 7 Jan 2013 | Read review
“Lake side rooms are better for the view.”
 of 5 bubbles Rene_Sanchinelli, 22 Oct 2012 | Read review
5 of 5