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Holiday Inn Express Custer

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#2 of 17 Hotels in Custer
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Holiday Inn Express Custer
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511 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Gainesville, Virginia
Reviewed 23 September 2016

Having just completed a 10 day trip through WY, CO &SD, staying in 8 hotels including Hilton, Hyatt, Holiday Inn and independent, this hotel was one of the best. In fact, considering the rate, it probably was #1. Thanks to TripAdvisor, I booked here even though I generally don't book HIE unless I know the hotel. The reviews are accurate....

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Helpful?
Thank jackp741
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Outstanding! We always look to WOW our guests & glad you really enjoyed the stay. We am glad you had a great experience. Thank you so much for staying & taking the time to write a review for us.

High Wycombe
Reviewed 21 September 2016

Everything was good. The excellent location as you came into Custer. The welcome and clean and comfortable accommodation. And finally the excellent free breakfast. One of the best we enjoyed on our 3 weeks holiday in the States. Its a shame and a little surprising that all the Holiday Inns don't offer free breakfasts just like in Custer. Highly recommended.

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Helpful?
Thank HighWycombeJohn
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Great! We are glad you enjoyed your stay with us & enjoyed the breakfast. Thanks so much for staying.

Middleville, Michigan
Reviewed 21 September 2016 via mobile

This hotel has modern amenities and decorations, the rooms are comfortable and the deluxe continental breakfast is wonderful. Staff is friendly and helpful, highly recommended. This is the normal experience I have with the holiday inn express chain.

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Helpful?
Thank Ed W
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Customer service is so important to us, so we are pleased to hear you enjoyed the staff & your experience here. Thank you so much for your review of our hotel.

Flower Mound, Texas
Reviewed 19 September 2016

The hotel was very nice & clean. All of the hotel staff was very friendly & helpful. Breakfast was good .What made this hotel so nice was it was in a quite (sort of) area so we could open the window for the fresh air... We were visiting the Mount Rushmore

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Helpful?
Thank Zabieann
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you for such a nice review. We are glad you enjoyed the area & staying with us. Thanks again for your review.

Reviewed 18 September 2016 via mobile

This Holiday Inn was awesome. Room was very clean and quiet on the back side of the hotel. Every employee we met was friendly, courteous and helpful. Breakfast buffet was good. The breakfast area had the feel of a lodge and looked out at the mountain. Would definitely stay here again and highly recommend.

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Helpful?
Thank Regina S
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Great! We glad you enjoyed your stay. Glad you enjoyed the breakfast & the view of the backside. Thanks again for your review of your hotel.

MN
Reviewed 17 September 2016

Holiday Inn Express is a great hotel for all the attractions in the Black Hills area. The rooms were quiet and comfortable. The breakfast buffet included everything you could need for a quick breakfast and seeing as there are not many restaurants in the town it was great to have it. The pool and hot tub were great. The accommodating...

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Helpful?
Thank BabsMN
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

This is always so great to hear. The Black Hills is such a great area & we are glad you enjoyed your time in the area & your stay with us.

New Jersey
Reviewed 17 September 2016

My room 336 was very clean, staff was friendly, Wi-Fi had a password protection which was all good. The only issue I had was the TV did not have a sleep button on it. Otherwise I would definitely stay here again.

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Helpful?
Thank Darren S
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Fantastic! This is so great to hear. We are glad you enjoyed the free WiFi access & the hotel in general. Thank you so much for staying & we hope to see you again in the future.

Coolville, Ohio
Reviewed 16 September 2016 via mobile

Really nice Holiday Inn Express! Breakfast is quite good (and included in price). We stayed three nights and were very happy with our room. Appears to be fairly new. Views out the back windows and breakfast area are so appealing.

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Helpful?
Thank Scaje
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Wonderful! Thank you for staying with us. We are actually going into our 9th summer & so glad that you felt we were still so new. We work so very hard to keep everything updated & looking great. We are glad you had a great time, thank you for the feedback on our hotel.

St. Louis
Reviewed 14 September 2016

A short walk to shops and restaurants. Purple Pie was wonderful for dessert. The people at the hotel were friendly and helpful. Close to Custer State Park as well as Mt.Rushmore and Crazy Horse. We went to Custer State Park at dusk and were surrounded by buffalo on the street and on the hillside.

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Helpful?
Thank mobt
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Its always great to have a few shops & restaurants within walking distance. We are at the west end of town & its nice to get out & walk a little after a long day of site seeing. Thank you so much for staying with us.

Bullhead City,AZ
Reviewed 10 September 2016 via mobile

The hotel is very clean and with a nice view. We were real late on checking in but was warmly greeted. Our only complaint was the air conditioning. The fan was on , all the time, and caused Jan to not get a very good sleep. The breakfast was very good.

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Helpful?
Thank Cljksears
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you for your review. I am sorry about the A/C in the room, I'll make sure we take a look at that. A goodnight sleep is important & will make sure we look into that A/C unit. I am glad you enjoyed the rest of your stay. Thank you so much for staying with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 

Additional Information about Holiday Inn Express Custer

Address: 433 W Mount Rushmore Rd, Custer, SD 57730-1542
Region: United States > South Dakota > Custer
Price Range: $144 - $337 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express
Hotel Style:
#4 Romantic Hotel in Custer
#4 Family Hotel in Custer
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Custer staff and other travellers.
4 questions
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Mason City, Iowa
10 months ago
Maryland
over a year ago
Louisville, Colorado
over a year ago

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Questions? Get answers from Holiday Inn Express Custer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view out back. They have some balconies, but they may be only in the front, facing the street and parking lot.”
 of 5 bubbles golfslw, 8 Jan 2017 | Read review
“From what I saw any room you choose would be good”
 of 5 bubbles 811karen3, 7 Nov 2016 | Read review
“Rooms in facing back of the facility have great view of rock formations right behind the building”
 of 5 bubbles NPHiker, 30 Oct 2016 | Read review
“get one without dead flies”
 of 5 bubbles TyO67, 8 Oct 2016 | Read review
“Rooms facing the back have a nice view of a steep rocky hill.”
 of 5 bubbles dennisw354, 7 Oct 2016 | Read review
5 of 5