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Holiday Inn Express Custer

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#1 of 17 Hotels in Custer
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Holiday Inn Express Custer
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511 Reviews from our TripAdvisor Community

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Showing 498: English reviews
Omaha, Nebraska
Reviewed 5 July 2014 via mobile

Stayed for 5 nights while visiting all of the sites around the area. It was a short drive to most of them. Hotel was very clean and the staff very friendly. Breakfast was wonderful with a great selection! Fire pit on the back patio was a nice amenity as well. Overall a nice hotel.

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Helpful?
Thank Ricky153
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are glad you enjoyed your time at our hotel. The fire pit is a nice area just to relax from a long day of sightseeing. Thank you for staying with us.

Urbandale, Iowa
Reviewed 5 July 2014

Stayed here on our way to West Yellowstone for one night. Good location. Easy to find. Rooms were clean. Offered a good breakfast in the morning with a nice view. One problem or area of concern was the level of chlorine in the pool/hot tub area. I overheard several of the guests say the hot tub was too hot and...

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Helpful?
Thank Bridget W
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for staying with us and taking the time to write a review. I am so sorry about the chlorine levels in the pool/hot tub area. I will defiantly be looking into that. I am glad you enjoyed the breakfast area & the view. Hope to see you again.

London, United Kingdom
Reviewed 30 June 2014

We stayed here for two nights at the end of our road trip as it was easy access to the places we were visiting. It is a great Holiday Inn Express. Good easy parking, friendly desk staff, clean rooms and a great complementary breakfast in a light and airy room with a pretty (albeit man-made) waterfall view. Our only problem...

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Helpful?
Thank Diand11
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Hello and thank you for reviewing our hotel. I am sorry about the suite room, but I am glad our staff was friendly and able to accommodate your needs. Thank you again for staying with us.

Morris, IL
Reviewed 30 June 2014

Hotel staff helpful, rooms clean, nice breakfast bar. The man made waterfall out the back was spectacular and very much looked as if it belonged...and this hotel is only a couple of blocks from the Purple Pie Place!

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Thank Jim C
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you for writing a review on our hotel. Yes, the waterfall is very relaxing we are glad you enjoyed it. The Purple Pie Place is a cute little spot & its a nice little walk. We hope to see you again in the future

The Villages, Florida, United States
Reviewed 29 June 2014

Custer is a nice small town and not touristy like Keystone so we really enjoyed our 2 nights at this hotel. The staff was great and the room was very comfortable. Breakfast was hot and continental type items so it fulfilled all of our needs. The best was the back view from the breakfast area where you can sit inside...

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Helpful?
Thank Pat B
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Custer is a nice little town. Thank you so much for such a nice review about our little town and our hotel. We are glad you enjoyed your time in the area & hope to see you again

Elkhorn
Reviewed 28 June 2014 via mobile

We stayed here two nights during our week long South Dakota family adventure! Great room, service was good and breakfast was perfect! Location is centrally located to all attractions! Pool was great and patio view was beautiful! Would recommend this hotel to anyone!

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Thank Windy9592
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We are so glad you enjoyed our area and the hotel. Thank you for taking time to write a review for us.

Reviewed 25 June 2014

We stayed and cycled each morning. The roads were in great shape for road biking with a lot to see and varied terrain. After a morning ride the breakfasts were great and the rooms comfortable. Highly reccomend for an affordable access to Custer state park and Mt. Rushmore/Crazyhorse.

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Helpful?
Thank Jeff W
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for staying at our hotel. Glad you enjoyed the biking trails in the area.

Mantorville, Minnesota
Reviewed 23 June 2014

My family and I were taking in some of the sights of South Dakota on our way to Colorado. We decided to stay in Custer before heading south the next day. The Holiday Inn Express was excellent ... greatly exceeded expectations. I don't generally care much about décor, but I did notice that it was very nicely done in the...

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1Thank Mark E
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

Thank you so much for such a nice review of our hotel. We are glad you enjoyed the our décor and the Black Hills area. There is sure a lot to see and do in the area. Yes, our pool area is quite busy and we do our best to keep up on towels. Thank you again for staying with...

Charleston, South Carolina, United States
Reviewed 21 June 2014

Hotel staff was very accommodating about adjusting our reservations when United Airlines stranded my family in Denver! When we got there, the hotel was clean, staff friendly, room lovely. As a mom, always appreciate having a fridge and microwave! Morning breakfast was filling and varied...nice touch was keeping the coffee and drinks available 24/7...it did get chilly and my kids...

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Helpful?
Thank Jennifer L
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We want to thank you for staying with us and taking time to write a review. Customer service is always so important to us and I am glad our staff was so friendly. Your right hot coco after swimming is always nice & relaxing way to end the day of sightseeing. Thank you again for staying.

SD
Reviewed 18 June 2014

This Holiday Inn Express property is not open all year but I am not sure as to the exact dates for the summer season. It is a large property and relatively new, very clean, friendly staff, and convenient to many Black Hills attractions. Why do I rate it only average? First it gets to be very busy and the hotel's...

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Helpful?
Thank jenopac
Kim R, General Manager at Holiday Inn Express Custer, responded to this review

We want to thank you for writing a review on our hotel. I am sorry about the WiFi Trouble that you had, we will certainly be looking into that to see if we can improve it. Yes, we are busy place in the summer and things can get pretty busy. We are glad you enjoyed the area

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy the beautiful views of the Black Hills of South Dakota at our Custer hotel. Travelers will enjoy a comfortable stay at our newly-built, non-smoking Holiday Inn Express Custer hotel, located conveniently off Highway 16. The whole family is sure to enjoy staying at our charming hotel in Custer, South Dakota. Situated in the beautiful Black Hills of South Dakota, our contemporary Custer hotel is just minutes from several of South Dakota's most popular attractions including Mount Rushmore, Crazy Horse Memorial and Custer State Park. Other nearby sights and attractions include Bear Country USA, Evans Plunge and Jewel Cave, the second longest cave in the world. Unlike some hotels in South Dakota that can be disappointing, business travelers are sure to be pleased and impressed with the accommodations our Custer hotel provides. Along with breathtaking views and close proximity to many Custer, South Dakota attractions, our hotel in Custer is also located near a variety of companies such as Custer Hospital, Pacer Corporation and the US Forest Service. During your visit to Custer, South Dakota, take time to relax by our indoor, heated pool and work out in the fitness center. Also, make sure you try our complimentary hot breakfast bar that features our signature cinnamon rolls. Start planning your South Dakota vacation or business trip now, and enjoy the best Custer hotel deals and rates. Book your reservation today. ... more   less 

Additional Information about Holiday Inn Express Custer

Address: 433 W Mount Rushmore Rd, Custer, SD 57730-1542
Region: United States > South Dakota > Custer
Price Range: $142 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Custer 2.5*
Number of rooms: 91
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Also Known As:
Holiday Inn Express Custer Hotel Custer
Holiday Inn Custer
Custer Holiday Inn Express
Hotel Style:
#4 Family Hotel in Custer
#4 Romantic Hotel in Custer
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Custer staff and other travellers.
4 questions
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Mason City, Iowa
11 months ago
Maryland
over a year ago
Louisville, Colorado
over a year ago

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Questions? Get answers from Holiday Inn Express Custer staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with a view out back. They have some balconies, but they may be only in the front, facing the street and parking lot.”
golfslw, 8 Jan 2017 | Read review
“From what I saw any room you choose would be good”
811karen3, 7 Nov 2016 | Read review
“Rooms in facing back of the facility have great view of rock formations right behind the building”
NPHiker, 30 Oct 2016 | Read review
“get one without dead flies”
TyO67, 8 Oct 2016 | Read review
“Rooms facing the back have a nice view of a steep rocky hill.”
dennisw354, 7 Oct 2016 | Read review
5 of 5