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Grand Hotel Zell am See

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Grand Hotel Zell am See
Grand Hotel Zell am See
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509 Reviews from our TripAdvisor Community

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Showing 374: English reviews
Dublin, Ireland
Reviewed 6 days ago NEWvia mobile

Fantastic hotel, room fab, amazing views of the lake and surrounding area. Can watch skiers while you have your meals, food fab and staff super friendly. Swimming pool and spa facilities top class. Would definitely recommend this hotel.

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Helpful?
Thank Yettibells123
Wexford, Ireland
Reviewed 1 week ago

We are just back from a week ski holiday and stayed in the Grand Hotel. It was absolutely perfect. The setting is amazing. We stayed in a two bedroom suite overlooking the lake and it was magical wakening up in the morning to such a perfect view. We also had a sauna in our bathroom which was quite the treat...

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1Thank Tara A
Munich, Germany
Reviewed 3 weeks ago

Superb location and views, old style so don't expect any fancy new design style, excellent front desk staff, friendly and informative. Restaurant staff - not the most professional and a bit uncoordinated and slow. We had a lake view room and I think if you have the option this is better than mountain or city facing room. Very good and...

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Helpful?
Thank MNK666
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear MNK666, thank want to thank you for your Feedback and regret that we could not satisfy with the service in our restaurant. Next time please let us know while you are staying and we will do our best to satisfy you. We wish you all the best for 2017 and remain with kind regards the entire GRAND HOTEL Team.

Hampshire
Reviewed 3 weeks ago via mobile

My wife and I spent Christmas 2016 here and what a delightful week it was too. Wonderful friendly staff, room was clean and tidy. The meals were very nice too and at Christmas the decorations were all very classy and not crass. We visited the Grand a few years back and promised ourselves that we would return there one day....

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1Thank WebbyDog
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear WebbyDog, we kindly thank you for your feedback. It was a pleasure to have you here. We wish you all the best for 2017 and hope to welcome you another time again. We send you kind regards from Zell am See the entire GRAND HOTEL Team.

LANARKSHIRE
Reviewed 3 weeks ago

My friend and I stayed here for 2 days on 4th/5th December 2016.We loved our visit to Hotel and the area of Zell am see, and we look forward to returning in the future. We were met at Station by Hotel driver and taken to Hotel ( actually Station is very close by).The Hotel building both outside and inside is...

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1Thank ANDISTRUTHERS
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear ANDISTRUTHERS, we really want to thank you for your kind feedback. Nice to hear that you enjoyed your journey here at the GRAND HOTEL. We wish you all the best and hope we can welcome you soon again. Kind regards the entire GRAND HOTEL Team.

Heviz, Hungary
Reviewed 15 December 2016

For starters: The entrance to reach the hotel is concealed such, that you need to go around town in circles and still cannot see the actual path leading to the hotel. Second: maybe this hotel is above the law, but they seem to be getting away without installing any safety ramp for the handicapped, or a simple luggage ramp leading...

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2Thank 888lotus226
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 888lotus226, we want to thank you for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. We regret that you did not find us. With the exposed location directly at the lake you can see the GRAND HOTEL from every where in Zell am See....

Winnipeg
Reviewed 1 November 2016

Wonderful hotel with beautiful vistas from all rooms. Excellent food and attentive service. Excellent value as rate includes breakfast, 5 pm snack and 4 course a la carte meals or extensive buffet depending on personal preference. Special place all around!

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Thank 920elianah
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 920elianah, thank you for your lovely feedback. We hope to welcome you soon again and remain with kind regards the entire GRAND HOTEL Team.

Abu Dhabi, United Arab Emirates
Reviewed 1 November 2016

The hotel is amazing and in the lake and stuff are very kind and friendly. The centre of the city is small but amazing and the people are very nice and I recommend anyone who wants to visit Austria to stay in Zell am see

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Thank 546saeeda
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 546saeeda, we thank you for your kind feedback. It was a pleasure to have you here. We wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

gold coast
Reviewed 27 October 2016

This hotel is very beautiful, clean and comfortable. its perfectly located to enjoy the picturesque lake. The breakfast and dinner which are included with the hotel price were very delicious. the staff were friendly and helpful as well. We would highly recommend staying there.

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Thank mlee009
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear mlee009, we want to thank you for your feedback. Hopefully we can welcome you soon again. With kind regards the entire GRAND HOTEL Team.

Bristol, England, United Kingdom
Reviewed 21 October 2016 via mobile

We have just returned back from the grand hotel The staff were again amazing helping us with a problem that acquired for our wedding plans in jan 17 i cannot thank them enough and look forward to now celebrating our wedding evening in this fantasic hotel when ourselves and our family and friends join us there in jan Without there...

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Thank Marie J
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Der Marie J. thank you so much for your feedback. It was a pleasure to have you here and we are glad to welcome you soon again. We wish you all the best, take care and just let us know if we can assist you again. We send you Kind regards the entire GRAND HOTEL Team.

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Comfort Double Room with Lake View (26)
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Emperor Franz Joseph Suite with Balcony (Lake View) (49)
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Empress Elisabeth Suite with Balcony (Lake View) (74)
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Wellness Deluxe Double Room with Balcony (Lake View) (37)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 

Additional Information about Grand Hotel Zell am See

Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Price Range: $266 - $512 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grand Zell Am See
Zell Am See Grand
Hotel Style:
#7 Luxury Hotel in Zell am See
#7 Spa Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zell am See staff and other travellers.
9 questions
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Ipswich, United Kingdom
5 months ago
Ipswich, United Kingdom
5 months ago
Newcastle, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Grand Hotel Zell am See staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lake view is a must”
 of 5 bubbles MNK666, 2 Jan 2017 | Read review
“Great view - horrible quality hotel”
 of 5 bubbles 888lotus226, 15 Dec 2016 | Read review
“Lake view or lake front rooms offer various views of the water.”
 of 5 bubbles 920elianah, 1 Nov 2016 | Read review
“rooms with the balcony”
 of 5 bubbles mlee009, 27 Oct 2016 | Read review
“Get a room facing the water (south), preferably with balcony, to enjoy the view.”
 of 5 bubbles RobertG925, 28 Sep 2016 | Read review
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