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Grand Hotel Zell am See

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Traveller (470)
Room & Suite (327)
Dining (100)
Overview
  • Excellent59%
  • Very good23%
  • Average8%
  • Poor6%
  • Terrible4%
Travellers talk about
“lake view”(33 reviews)
“half board”(31 reviews)
“ski shuttle”(5 reviews)
AMENITIES
Free Wifi
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (667)
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486 results
Traveller rating
285
116
36
27
22
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LanguageEnglish
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285
116
36
27
22
Show reviews that mention
All reviewslake viewhalf boardski shuttlemain buildingreception stafffantastic hotelfamily roomper dayfree minibuscourse mealzell amevery nightjunior suitevisited this hotelaustrian alpspublic areaslarge room
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1 - 5 of 486 reviews
Reviewed 1 week ago via mobile

We arrived very late as we were by our car, we had the not so pleasant surprise to receive a room( not in the main building but in anexa of the hotel) with very bad position with a railway station near and the sound of...More

1  Thank CarmenM5
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am SeeResponded yesterday

Dear CarmenM5, thank you very much for your feedback. Regarding your room, yes we have been in contact because of an upgrade. After we offered you the upgrade our reservation department received an "ok thank you" from you. They took it as an "ok thank...More

Reviewed 1 week ago via mobile

Called in for lunch on a bike ride into Zell Am See and sampled traditional food. Lovely waitresses who were patient with my very poor attempts a German and fortunately spoke English. Sat outside with lovely views across the lake eating lovely food and drinking...More

Thank Peter T
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am SeeResponded yesterday

Dear PeterT, great to hear you enjoyed our food and our nice location. We would love to welcome you once for a overnight stay. We send you kind regards from the entire GRAND HOTEL Team.

Reviewed 1 week ago

I recently had the opportunity to stay in Zell em See, in the Austrian Alps. The town itself is beautiful and quaint. We opted to stay at the Grand Hotel, since we wanted to have that lake view from our room and easy access to...More

Thank CourtsTravels
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am SeeResponded 1 week ago

Dear CourtsTravels, thank you very much for your great feedback. It was a pleasure to have you here and of course we hope to welcome you soon again at the GRAND HOTEL ZELL AM SEE. We send you kind regards from the entire GRAND HOTEL...More

Reviewed 2 weeks ago via mobile

...for a short trip. Lovely room and balcony overlooking the lake; wonderful service and extremely helpful staff; exquisite food. The hotel is expensive, but worth it. They are trying to keep up the tradition of a grand 19th century hotel and doing a reasonable job...More

Thank Sandeep C
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am SeeResponded 1 week ago

Dear Sandeep C, great to hear you enjoyed your journey. We would love to welcome you soon again at the GRAND HOTEL and send you kind regards from the entire GRAND HOTEL Team.

Reviewed 3 weeks ago

What a wonderful area. The Grand Hotel is just off the lake with gorgeous views. Check in was quick. Our room was on the top floor and after we go through the door we had to take stairs to get to our room. It was...More

Thank W4ATL
Response from 5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am SeeResponded 3 weeks ago

Dear W4ATL, thank you for your feedback. It was a pleasure to have you here. We are glad you enjoyed our location at the lake. Furthermore, we regret you did not find the washcloths in the room as we do have them here. We hope...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$286 - US$697 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Zell am See
#10 Spa Hotel in Zell am See
#10 Luxury Hotel in Zell am See
#16 Romantic Hotel in Zell am See
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$286 - US$697 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Zell am See
#10 Spa Hotel in Zell am See
#10 Luxury Hotel in Zell am See
#16 Romantic Hotel in Zell am See
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (470)
Room & Suite (327)
Dining (100)
Pool & Beach (53)
Amenities (69)
Questions & Answers
Ask a question
Hannah B
January 3, 2018|
AnswerShow all 2 answers
Response from RakeshShah11 | Reviewed this property |
We were also in a group of 15-20 ppl, but not for a wedding still they treated us very nicely we though we were vegetarians. I am sure they can handle you all.
1
Vote
Stan H
July 19, 2017|
AnswerShow all 7 answers
Response from Maxine M | Reviewed this property |
No idea sorry
0
Votes
Deema A
June 11, 2017|
AnswerShow all 3 answers
Response from Sattoof0128 | Reviewed this property |
The hotel did arrange a wedding anniversary in my room (flower, gift, drink, chocolate etc). They were very organized and every thing went very well. I contacted them in advance by email and payment was done upon arrival. I... More
1
Vote
Room Tips
"Lake view a must"
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"Ask for lake view room"
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"Refuse a room in the annex/over the casino (Room Nos 7xx) I'm not sure if the rest are better but they..."
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"Lake facing rooms are best but otherwise the location is very scenic so does not matter so much."
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