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The Crystal

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The Crystal
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306 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Sofia, Bulgaria
Reviewed 2 weeks ago

Amazing hotel right next to the slopes. One of the gondola stations in the resort is literally in the same building as the hotel, so no wasting time getting to the slopes! They also offer a ski depot with boot dryers and parking. All of the staff speak English and nothing is a problem for them. The spa also looks...

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Helpful?
Thank Pandata420
DianaKarsai, Manager at The Crystal, responded to this review

Dear Pandata420, Thank you for your time and your great feedback! We're glad to hear that you were able to enjoy the time at our hotel and you felt comfortable. We would be delighted if you are our guests in the coming year. Sincerley, Diana Karsai The Management of The Crystal

Manchester, United Kingdom
Reviewed 31 July 2016

We arrived on the first day and were given an upgrade free of charge, what a great start to the holiday. The room was awesome with a view on to the slopes (we were in the new wing), boot room, access to the slopes and spar area was unbeatable. So why are we only grading this hotel very good. The...

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Helpful?
Thank halpal09
DianaKarsai, Manager at The Crystal, responded to this review

Dear halpal09, Thank you kindly for your feedback and for the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal. We look forward to welcoming you back at Obergurgl! Kind regards, Diana Karsai The Management of The Crystal

Reviewed 3 June 2016

Writing this review late as I stayed here a while back (December 2012!) but it deserves the time for a review. From the moment I walked in I was impressed. After having been travelling since the early hours, as always for a snowboard trip, I was happy to just leave my bags for the porter to take to the room...

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Thank TravellerCorb
DianaKarsai, Manager at The Crystal, responded to this review

Dear Traveller Corb, thank you kindly for such a positive feedback after this time. We are pleased that you felt comfortable in our hotel and enjoyed your stay in Obergurgl. We would be delighted if you are our guest in this winter again. With our best regards, Diana Karsai The Management of The Crystal

Reviewed 9 May 2016

Traveled to Obergurgl with Crystal ski and stayed in the Crystal hotel back in early December. The hotel goes beyond what I would usually expect for a 4 star hotel. The staff were friendly and always happy to help out and there is plenty to do at the hotel. I had a single room, which contained a single bed and...

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1Thank HampshireG
DianaKarsai, Manager at The Crystal, responded to this review

Dear DavidMSmith16, Thank you for your time and your feedback! We're glad to hear that you were able to enjoy the time at our hotel and you felt comfortable. We would be delighted if you are our guests in the coming year. Sincerley, Diana Karsai The Management of The Crystal

London, United Kingdom
Reviewed 25 April 2016

We had lovely quiet rooms, 401 and 402: great nights sleep every night; the spa is amazing and the fact the gondola lift/ the hotel and the boot room are all in the same place is brilliant. Ski school is an easy 5 min stroll up the road. Breakfasts are lovely: the suppers were a little odd: you never quite...

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2Thank Rachel M
DianaKarsai, Manager at The Crystal, responded to this review

Dear Rachel M, Thank you kindly for your positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We look forward to welcoming you back at Obergurgl! Kind regards, Diana Karsai The Management of The Crystal

Luxembourg City, Luxembourg
Reviewed 16 April 2016

One more time we choose the Crystal for our ski vacation and we did not regret! As usual all was perfect, from arriving at the hotel until we left..... If you are looking for great ski vacation, reserve your room at Crystal. The hotel people are more than helpfull and they try to deliver the best possible service with a...

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Helpful?
Thank Xavier K
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions. We look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai The Management of The Crystal

Ninove, Oost-Vlaanderen, Belgium
Reviewed 4 April 2016

Great location (next to Festkogelbahn), good ski room next to the ski shop, nice atmosphere, friendly staff, great food... We were there for the 7th time and will definitely be back in the coming period!

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1Thank Guy C
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your 7. stay at the Crystal so much and have gone back home with such good impressions. We look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai The Management of The Crystal

Dublin
Reviewed 26 March 2016 via mobile

Family of 5 stayed for a week. Super location, lovely staff and great amenities. Can ski to the door. Good ski room with rental shop attached. Food was decent as well. Nice pools (one indoor, one outdoor) as well as spa facilities. Will definitely be back.

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1Thank Northside-Dub
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much. We look forward to seeing you again – hopefully soon! Sincerely Diana Karsai

New York City, New York
Reviewed 14 March 2016

I’m writing this after my sixth stay here. The combination of location, quality, service, and food is unbeatable. A wonderful room, a rich menu in the restaurant, ski in/out, and spa add up to an amazing experience. Also – I’ve been to many resorts in Austria, and in some of them, if you do not speak German, you feel like...

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1Thank Alex_Tallinn
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for your very positive Feedback! We are particularly pleased that you have felt completely at home and that we were able to be convincing with our service, with our rooms and with our spa. Such feedback is encouraging us to stay on course and is showing us that we are on course in offering our guests an...

London, United Kingdom
Reviewed 13 March 2016

Stayed with family and parents, including a toddler and a new born baby. Food was excellent, ski in/out, pool and facilities for childcare including baby sitting for such a young age, was perfect. The apres ski drinks and food was a real draw at the end of the day, with nightly special themes in the restaurants gave so much choice....

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Helpful?
Thank DanUK
DianaKarsai, Manager at The Crystal, responded to this review

Thank you kindly for such a positive feedback and for all the compliments to our hotel! We are delighted that you enjoyed your stay at the Crystal so much and have gone back home with such good impressions and look forward to welcoming you back at Obergurgl! With our very best regards Diana Karsai The Management of The Crystal

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Ski-In / Ski-Out
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner schneesicheren Toplage direkt an den Skipisten von Obergurgl und bietet höchste Servicekultur im stilvollen Ambiente.Kosten Sie Ihre Skiferien in Obergurgl - Ötztal und die Abfahrten bis zum Haus in vollen Zügen aus. Lehnen Sie sich zurück, genießen Sie jeden Augenblick Ihres Skiurlaubes im Ötztal. ... more   less 

Additional Information about The Crystal

Address: Gurglerstrasse 90, Obergurgl 6456, Austria
Region: Austria > Austrian Alps > Tirol > Obergurgl
Price Range: $397 - $714 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crystal 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
The Crystal Hotel Obergurgl
Crystal Hotel Obergurgl
Hotel Style:
#2 Ski-In / Ski-Out Hotel in Obergurgl
#2 Romantic Hotel in Obergurgl
#2 Luxury Hotel in Obergurgl
#2 Spa Hotel in Obergurgl
#3 Family Hotel in Obergurgl
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Questions & Answers

Questions? Get answers from The Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The new wing on the slope side.”
 of 5 bubbles halpal09, 31 Jul 2016 | Read review
“Get a view to the slopes”
 of 5 bubbles Alex_Tallinn, 14 Mar 2016 | Read review
“Rooms in teh newer part are closer to the spa (direct elevator to spa level)”
 of 5 bubbles Glencheck, 28 Feb 2016 | Read review
“Double room with sofabed with views over the mountains recommended”
 of 5 bubbles mol213, 19 Feb 2016 | Read review
“Make sure you get a room in the new wing”
 of 5 bubbles PS123321, 1 Feb 2016 | Read review
5 of 5
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