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The Crystal

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Crystal
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346 Reviews from our TripAdvisor Community

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Showing 150: English reviews
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Surrey
Reviewed 2 weeks ago via mobile

Just returned from our ski holiday at The Crystal. Room was lovely and clean, staff were all very helpful and friendly. Food was great with a wide choice to choose from. Only negative thing I was surprised about that the soft drinks were not included. We have been to many hotels in Austria and soft drinks have always been included....

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Thank Jfairy
Reviewed 2 weeks ago

Really enjoyed staying here for one week with my family. Good skiing, hotel is in a great location. Good sized rooms and facilities. The staff at the hotel were so friendly, welcoming and helpful. The restaurant is superb, wonderful selection of dishes every day and presented and cooked to a very high standard. We are looking forward to returning next...

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Thank Chimneys44
Reviewed 2 weeks ago

I want to thank the entire team for the memorable week in hotel The Crystal. The friendliness and helpfulness of the staff lift the hotel to a higher level. The food in the morning and in the evening are of a higher quality. Unforgettable! The rooms are perfect and nice.

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Thank Ringers J
Reviewed 2 weeks ago via mobile

-no hot water in the shower in the room ( was never fixed so we needed to shower in the spa area ) -after 1 day no wifi in the room ( at the reception desk we were told it was a general problem that would be fixed in a few hours). Later we found out that there was wifi...

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Thank 381bartc
Reviewed 3 weeks ago

Its hard to find anything much to gripe about in the Crystal. Our rooms were tidy and clean. Food was excellent and the staff very helpful. The location is excellent with very quick access to the lift attached to the main hotel building.We would certainly return, however the skiing at Obergurgyl is fairly limited.

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Thank Quadrupeds
Reviewed 4 weeks ago

The Hotel is clean and the staff are friendly and helpful. I shared a twin room with a friend and the room was lovely, spacious and with a balcony overlooking the slopes. The food was amazing - especially breakfast. Having the boot room and the ski shop and gondola in the basement was a real plus and the skiing around...

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Thank Mary D
London, United Kingdom
Reviewed 21 March 2017

We were a party of 10 adults on a long weekend ski trip. On the positive the hotel was lovely and we stayed in the new part over the bridge. The food was good and plenty of it The rooms were spacious. However the beds were hard and the towels in the room were thin and small which did not...

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1Thank dianenimmo
Out there
Reviewed 18 March 2017 via mobile

This is good Austrian Hotel with a modern spin on it.... Whilst not having the tyrolean charm of some of the other hotels in Obergurgl, it is modern and stylish and the food is excellent and the spa one of the best I have been in. It is well located, the bar is good and the staff brilliant. So what...

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1Thank stoatsbrother
Reviewed 13 March 2017 via mobile

What a great hotel for a ski trip. Location is perfect - on the slopes. With main ski-hire & shop in the basement where you catch the main ski lift up to the top of the mountain. A must for any family - so easy !!! All the staff couldn't be any more friendlier - so helpful, especially the girls...

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Thank Reggie1923
Farnham
Reviewed 11 March 2017 via mobile

We went to The Crystal as a family with two young children in March. From the second we arrived at the hotel we couldn't have been made more welcome! The staff are so lovely and literally went the extra mile at every turn. Our daughters had slippers and robes too in the hotel room which was split over two levels...

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Thank Gemma B

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Ski-In / Ski-Out
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Was gehört zu einem perfekten Skiurlaub im Ötztal? Schneesichere Pisten, traumhafte Abfahrten und ganz viel Raum zum Wohlfühlen. In Ihrem Vier-Sterne-Superior-Hotel in Obergurgl erwartet Sie ein legeres Ambiente zum Loslassen und Auftanken: THE CRYSTAL verwöhnt Wintersportler mit seiner schneesicheren Toplage direkt an den Skipisten von Obergurgl und bietet höchste Servicekultur im stilvollen Ambiente.Kosten Sie Ihre Skiferien in Obergurgl - Ötztal und die Abfahrten bis zum Haus in vollen Zügen aus. Lehnen Sie sich zurück, genießen Sie jeden Augenblick Ihres Skiurlaubes im Ötztal. ... more   less 

Additional Information about The Crystal

Address: Gurglerstrasse 90, Obergurgl 6456, Austria
Region: Austria > Austrian Alps > Tirol > Obergurgl
Price Range: $377 - $832 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Crystal 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Agoda so you can book your The Crystal reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Crystal Hotel Obergurgl
Crystal Hotel Obergurgl
Hotel Style:
#2 Romantic Hotel in Obergurgl
#3 Luxury Hotel in Obergurgl
#3 Family Hotel in Obergurgl
#3 Ski-In / Ski-Out Hotel in Obergurgl
#4 Spa Hotel in Obergurgl
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Questions & Answers

Questions? Get answers from The Crystal staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are ok.”
ringersj, 9 Apr 2017 | Read review
“Newly decorated rooms are in the new section of the hotel.”
dianenimmo, 21 Mar 2017 | Read review
“rooms in east wing are newer”
noonie, 2 Mar 2017 | Read review
“Above the spa area facing the village!!”
40Alison, 17 Jan 2017 | Read review
“Avoid just above the restaurant”
JonL_Hants, 27 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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