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Best Western John Muir Inn

Expedia.comUS$110*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
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318 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Reviewed yesterday NEW

My dad was having major surgery, and I wanted to be close by. This hotel was the only one that would accept our 90 pound dog. I made a reservation 5 days in advance. I wanted a king suite to accommodate my husband, our 8 month old, our dog and myself. I even called 2 days prior to confirm the...

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Helpful?
Thank MandyMay1104
Folsom, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago

We came here with 30 others for three nights, and all of us enjoyed the pleasant pool, lobby, and other amenities. Great location across from shopping center with Starbuck's, grocery, and several cafe/restaurants. Easy freeway on/off. Breakfast offerings included a wide variety of quality items. Staff were pleasant and helpful to our group. I wouldn't hesitate to stay another day...

Review collected in partnership with Best Western
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Helpful?
Thank Peggy B
About Hotel's Favourite Review
Prerna R, Manager at Best Western John Muir Inn, responded to this review

Dear Peggy B, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. The shopping center within walking distance is a great amenity for our guest, providing several...

Los Angeles, California
Reviewed 2 days ago NEW

We ended up here due to an unexpected spider invasion at the family houseboat we planned to stay on. The staff was very accommodating considering we had no reservations for our three day stay. We had three different rooms and they were clean. The lobby/lounge area was nice. The free breakfast was better than expected.

Review collected in partnership with Best Western
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Helpful?
Thank dannetteb2017
Anacortes
Reviewed 1 week ago NEW

This was the dirtiest hotel we have ever stayed in. Would absolutely not recommend this hotel for anyone. Found dead bedbugs in first room offered, along with an foul odor. Do not stay in this hotel, ever!

Review collected in partnership with Best Western
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Thank P7132OLwilliaml
Prerna R, Manager at Best Western John Muir Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. I have attempted to contact you directly in regards to your stay. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I...

Olympia, United States
Reviewed 1 week ago

First time stay at this hotel. I was disappointed in the size of the rooms. Service was good. They had a very good breakfast. Considering the hotel is not near any major attractions (e.g. airport, convention center, or major shopping center), the room rate was too high.

Review collected in partnership with Best Western
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Helpful?
Thank marcgF3114MV
Prerna R, Manager at Best Western John Muir Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our 24 hour staff is always willing to assist you in finding a room that exceeds your expectations. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I...

Reviewed 1 week ago via mobile

Overall it's not a bad place to stay. Very convenient that there's plenty of things around such as eateries and movie theater nearby. Only thing I wasn't pleased with is that they didn't give change out for their washer and dryer. They said I had to go get change from the grocery store across the street. Felt like they should...

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Helpful?
Thank Alex A
Prerna R, Manager at Best Western John Muir Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our location provides our guests with several different restaurants and grocery stores, as well as a movie theater...

Colorado Springs, Colorado
Reviewed 1 week ago

My husband, son and I had a good experience. Office staff was nice and accommodating. Things we asked for we got right away; ie extra tissues, coffee, toilet paper. The room was cleaned everyday. They also had homemade cookies everyday. The breakfast provided was great. It was close to the freeway, stores and restaurants. Everything was within 10 minutes that...

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Helpful?
Thank tania v
Prerna R, Manager at Best Western John Muir Inn, responded to this review

We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our 24 hour staff is always available to assist you with anything you could need during your stay with us. We hope you will come back...

Honolulu, Hawaii
Reviewed 2 weeks ago

Looking for a last minute room in the urban San Francisco Bay Area, I booked the John Muir Inn because of the location near my brothers house in the town of Martinez. The hotel is situated on the John Muir Parkway, CA10 and has great access from anywhere in the area. It did turn out to be a bit far...

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Helpful?
Thank Hovey S
Prerna R, Manager at Best Western John Muir Inn, responded to this review

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back again soon! Sincerely, Ariana Padilla Assistant General Manager Best Western John Muir...

San Francisco, California
Reviewed 2 weeks ago

I would recommend this place to anyone. Amenities are very close to the hotel. The staff was very polite. The newly remodeled rooms were nice and clean. The breakfast had all my favorites and was normally set up before their scheduled hours.

Review collected in partnership with Best Western
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Helpful?
Thank lonaldd
Prerna R, Manager at Best Western John Muir Inn, responded to this review

Thank you for taking time to complete this survey. Your business is very important to us and we value your feedback. I am happy our 24 hour staff was able to assist you during your stay. Please contact directly for any future stays you might have. We look forward to assisting you again! Sincerely, Ariana Padilla Assistant General Manager Best...

Houston, United States
Reviewed 3 weeks ago

I was in Martinez, CA. for work and stayed here for 3 months. The staff very friendly and always helpful. Breakfast was excellent. I would definitely stay at this location again just all around good experience. Thanks

Review collected in partnership with Best Western
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Helpful?
Thank joela64
Prerna R, Manager at Best Western John Muir Inn, responded to this review

We value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Our 24 hour staff is always available to assist you with anything you could need during your stay with us. We hope you will come back...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Best Western John Muir Inn

Address: 445 Muir Station Road, Martinez, CA 94553-4671 (Formerly BEST WESTERN John Muir Inn)
Region: United States > California > Martinez
Price Range: $161 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western John Muir Inn 2.5*
Number of rooms: 113
Reservation Options:
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Also Known As:
Best Western John Muir Hotel Martinez
Best Western Martinez
Martinez Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Best Western John Muir Inn staff and other travellers.
2 questions
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Questions? Get answers from Best Western John Muir Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the elevator.”
L1204YIsharonf, 29 Mar 2017 | Read review
“great room, free breakfast, pool/spa, exercise room, very kind staff.”
junecox59, 27 Mar 2017 | Read review
“ask staff to recommend based on your needs”
womanofsteele23, 20 Feb 2017 | Read review
“Try the third floor and ask when you check in where the renovations are taking place”
Bev8789, 2 Feb 2017 | Read review
“We like to stay on the top floor.”
einsteinpoo, 10 Sep 2016 | Read review
5 of 5
Expedia.com
US$110* /night
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Prices are for 1 room, 2 adults
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