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TUI Sensimar Medulin

Traveller (740)
Pool & Beach (111)
Room & Suite (107)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Free parking
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Adult pool
Airport transportation
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS

Location

Full view
78Somewhat walkable
Grade: 78 out of 100
27Restaurantswithin 0.5 km
4Attractionswithin 0.5 km
1,330Reviews
765Photos
348Q+A
100Room tips
Traveller rating
  • 741
  • 457
  • 107
  • 19
  • 6
Time of year
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Popular mentions
Great food and staff ..doesn't look much from the outside ..but once your inside it's more appealing on the eye...bar closes at 12 so if you like to stay up late drinking don't bother ...they were putting a B Q on which was not very good ...food inside was better ..did complain
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Response from Arena_Hospitality, Manager at TUI Sensimar Medulin
Responded Jan. 11, 2019
Dear Guest, Thank you for choosing our hotel for your stay in Istria and also for your feedback. We are happy to know that you had a pleasant stay with us and enjoyed the attention from our valuable team, the various choice on food, peace and quiet and much more. Your negative comments regarding the bar outside will be forwarded to the relevant department, since there is always room for improvement. We are looking forward to welcome you again in the near future. Best regards, TUI Sensimar Medulin Management Team
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hotel is small but the facilities are excellent. it is set on level ground so no hills to contend with and plenty of walks do. Local bus service is outside the hotel to venture further afield. restaurant is good and the bar staff are friendly and attentive. The animation team
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Response from Arena_Hospitality, Manager at TUI Sensimar Medulin
Responded Dec. 18, 2018
Dear Guest, Thank you for choosing our hotel for your vacation in Croatia. It is wonderful to know that you enjoyed every moment of your stay with us and that you were satisfied with our location, our gastronomic offer and our animation team. We will gladly forward your kind comments to our whole team and we all hope to get another opportunity to welcome you. Best regards, TUI Sensimar Medulin Management Team
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+3
My daughter and I had the most amazing stay with you. The staff can’t do enough for you. The restaurant is amazing, with plenty of choice. ( fresh fish, etc) Lots to do if you wish, with full spa facilities. Everyone is so friendly. We had a lovely Birthday cake ready on
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Response from Arena_Hospitality, Manager at TUI Sensimar Medulin
Responded Nov. 13, 2018
Dear Guest, We would personally like to thank you for your wonderful feedback regarding your recent stay at TUI Sensimar Medulin. We are delighted to read your feedback and to know you were satisfied with your stay, our valuable team members, the facilities, the entertainment as well as with the cleanliness. Your kind words are highly appreciated and ​we will make sure to forward your lovely compliments to our team members. It would be a pleasure to get the opportunity to welcome you for another memorable stay. Kind regards, TUI Sensimar Medulin Management Team
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I have actually waited a few weeks from returning from this 'hotel' before writing this review, but time has not dulled the AWFULNESS of this holiday. How TUI are getting away with calling this a Sensimar and 4 star is beyond me. I literally could not wait for the week to end
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Response from Arena_Hospitality, Manager at TUI Sensimar Medulin
Responded Nov. 5, 2018
Dear Guest, Thank you for taking your time to share your impressions with us. We sincerely appreciate your feedback and we are very sorry to know you were unhappy with some elements of your stay. We are terribly sorry to hear about the inconvenience regarding the open door. Firstly, we would like to emphasize that the safety of our guest and providing exceptional customer service is our top priority and what you experienced is not in line with our usual standards. Therefore, we are very sorry to know you experienced otherwise. We are inspecting this situation with our team members at the moment and we would like to apologize for the inconvenience and inappropriate service which diminished your overall experience. We will address these points and we hope we will get another opportunity to welcome you and to improve your experienc​e with us. Best regards, TUI Sensimar Medulin Management Team
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A quick flight, short journey from the airport and a quick check in....what more do you want? The room was fairly small but well appointed, spotlessly clean and with a great comfortable bed. Because the room was quite small we asked for an upgrade to a slightly bigger one.
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Response from Arena_Hospitality, Manager at TUI Sensimar Medulin
Responded Nov. 5, 2018
Dear Guest, We appreciate you taking your time to share your impressions regarding your recent stay at TUI Sensimar Medulin. We are delighted to read your review and to know you truly enjoyed your stay. It makes us very happy to know you were satisfied with the cleanliness, the comfort, our various gastronomic offer, the entertainment, the pool area, the surrounding as well as with our valuable team members. ​ We will make sure to forward your compliments to our team members. We are looking forward to welcoming you for another stay in the near future. Best regards, TUI Sensimar Medulin Management Team
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Album Categories
All photosTravellerPool & BeachRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementTUI Sensimar Medulin
Photo provided by managementTUI Sensimar Medulin
Superior Room park view
The view from the first floor, non-seaview side of the hotel.
the only flat surface / dressing table
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12345622
This hotel is a nightmare only 2 very small lifts which were always full. It's nowhere near a 4 star...much better hotels in Pula.
1 vote
Yea im sure sparkling wine is on the all in,and no probs with the sun beds,
1 vote
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Hi All Are tailored shorts allowed in the dining room in the evening Thanks
No shorts are allowed in the evenings it has to be long trousers.
0 votes
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12345670
"The best are sea facing"
"Sea view us a must"
"The rooms advertised with larger balconies are all at the front, but quiet."
"best views are on the pool side where you can also see the sea"
"Rooms at front of hotel quiet, pool view overlook bar terrace and live band use."
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12345620
PRICE RANGE
US$225 - US$409 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Park Plaza Medulin
LOCATION
CroatiaIstriaMedulin
NUMBER OF ROOMS
184
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