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Sol Umag

Melia.comUS$136*
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#1 of 14 Hotels in Umag
Certificate of Excellence
05/06/2017 06/06/2017
1 room 2 adults 0 children
US$170*
US$136*
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US$143*
US$143*
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Sol Umag
Sol Umag
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547 Reviews from our TripAdvisor Community

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Showing 152: English reviews
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Reviewed 3 weeks ago via mobile

Our tennis club organized camp in Umag and we we stayed in Hotel Sol Umag. As we came everything seemed to be new and clean but the room was dirty and room service only changed towels. I understand it was off season but 4* hotel should have high level service. Food was OK, but could be better. Surrounding area was...

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Helpful?
1Thank Viktorro Š
GeneraManagerITU, Manager at Sol Umag, responded to this review

Dear Mr. Viktorro Š, I would like to thank you in my name and in the name of the entire staff of hotel Sol Umag for finding time to write your review. I am sorry that hotel did not fulfil all your expectations, but you can be sure that your comments are concerned and have been taken into consideration. We...

Reviewed 15 April 2017

We spent in Sol Umag Hotel 2 nights in the beginning of April, when the season hasn't really started yet, so there were not that many guests and we felt like we were having a hotel facilities just for ourselves :) The staff was very friendly and helpful, especially a big plus for Giuliano at the reception! There is a...

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Helpful?
2Thank Miha B
GeneraManagerITU, Manager at Sol Umag, responded to this review

Dear Miha B, Thank your for your feedback about your stay in Hotel Sol Umag. I am glad that your took the advantage of preseason period and enjoyed your stay. I would like to thank you for your constructive comments, you can be sure that they are taken into consideration. Cleanliness is really one of the main points in which...

Cambridge, United Kingdom
Reviewed 27 January 2017

I was staying at Sol Umag with my 2 children. Location is great and....... that is ALL........ everything else was a big disappointment. The worst thing was that the waiter kissed me on lips while passing our drinks. I found it disgusting!

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Helpful?
4Thank miska2017
GeneraManagerITU, General Manager at Sol Umag, responded to this review

Dear miska2017, Thank you for sharing your opinion with the community of TripAdvisor. I must say that after reading your review, we were all concerned about its content and we have thoroughly investigated the described situation. We believe that a more detailed description is needed, especially because of the seriousness of the statements but most of all, we are sorry...

Zagreb, Croatia
Reviewed 16 January 2017 via mobile

Hotel has grand entrance that gives a four star hotel feel but as soon as you enter a room it looses it. There were stains all over the room floor, bathroom, tables... sheets were clean though. Rooms definitely need renovation to gain four stars. TV was losing signal, there was no heating and outside was -10 so they brought portable...

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Helpful?
1Thank Tom K
GeneraManagerITU, Manager at Sol Umag, responded to this review

Dear Mr. Tom K, I would like to thank you in my name and in the name of the entire staff of Hotel Sol Umag for being our guest. From your review, I can see that you stay with us did not meet all your expectations and therefore I would like to use this opportunity to apologise for all the...

Budapest
Reviewed 5 November 2016

Recommended hotel for families. Good choice with half board, because they have huge selection of nice foods in the restaurant. Hotel has own indoor and outdoor pool. But only one of them is open for guest in each season. Summer time Guest can have the best feeling as hotel is located on sea coast.

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Helpful?
Thank HakkaP
GeneraManagerITU, Manager at Sol Umag, responded to this review

Dear HakkaP, Thank you for your feedback and recommendations. I am glad that you liked location of hotel and that you enjoyed in wide selection of our buffet offer. It will be our pleasure to host you again in our Sol Umag hotel. With best wishes from Umag, General Manager Lena Petrović Manceau

Benfleet, United Kingdom
Reviewed 23 October 2016

We arrived late at night, but the restaurant was still open, so we could have something to eat after our journey. Check was quick and simple. Although our room was clean and of a reasonable size, the view was terrible. We were overlooking a roof at the front of the hotel. We asked to change our room, but the Receptionist...

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Helpful?
Thank Terry C
GeneraManagerITU, Manager at Sol Umag, responded to this review

Dear Terry C, Thank you for your review. The whole team of hotel Sol Umag is very happy that you had nice time with us. I am glad that you check-in was pleasant and quick and that you liked the location. Sorry if the room view and room amenities did not fulfill all your expectations and I hope that it...

Bristol, United Kingdom
Reviewed 5 October 2016 via mobile

We had seen mixed reviews but on arrival we were immediately impressed with the welcome by reception . Our room was spacious clean and comfortable. The daily cleaning was excellent and the hotel in general was kept immaculate as was the lovely outdoor pool . We enjoyed the spa but it did feel cold and impersonal . Perhaps our only...

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Helpful?
1Thank trumpton2015
GeneraManagerITU, General Manager at Sol Umag, responded to this review

Dear Trumpton2015, First of all I want to thank you for sharing your opinion with us. We are glad that you were satisfied with our reception, rooms, location, facilities and activities. We will take your comments about the restaurant, food and restaurant staff into consideration for future improvement of our service. Our main goal is to exceed customer's expectations and...

London, United Kingdom
Reviewed 26 September 2016

Hotel was nice and clean. Communication with some staff a bit difficult. Clean beach. More variety needed for the evening programmes. Very helpful staff at the reception and managers.All the facilities within walking or riding a bike or toy train distance. Nice bars.Day trips were organised in the hotel with packed breakfast. I would recommend this trip for families and...

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Helpful?
Thank harinder52
GeneraManagerITU, General Manager at Sol Umag, responded to this review

Dear Harinder52, Thank you very much for this comments about our hotel Sol Umag and our staff. We always try to do the best to offer to each guest a nice holiday. Your suggestions will be taken in consideration. I invite you to come again and visit us. Best regards from Umag, Lena Petrović General Manager

Cheshunt, United Kingdom
Reviewed 25 September 2016

hotel its self was nice the rooms good hot water and air con , staff very friendly except for the waiting staff who need to smile , the breakfast for the english was horrid brussels sprouts broccoli and chips for breakfast no english breakfast all catered for the german people . the well spa was not very clean the showers...

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Helpful?
Thank slglfl123
GeneraManagerITU, General Manager at Sol Umag, responded to this review

Dear Slglfl123, Thank you very much for taking time to write this comment. Every comment or suggestion is a big motivation for us because we always try to exceed customer’s expectations. We will take it into consideration in future improvements of our service. Yours sincerely, Lena Pterović General Manager

Zadar, Croatia
Reviewed 18 September 2016 via mobile

We were accomodated there and it was fine,hotel is good,nice.the beache is awfull and i cut my leg on it,so hotel is reccomended the beache not!if you want to swim go to hotel pool it's clean and not overcrowded

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Helpful?
Thank S774
GeneraManagerITU, General Manager at Sol Umag, responded to this review

Dear S774, Thank you very much for the time taken to write this comment about our hotel Sol Umag. I'm sorry that you did not inform us about your injured leg, we would have certainly helped you. Every guest is important for us and we always do the best to assure an unforgettable vacation. Best regards and see you soon,...

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05/06/2017 06/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
NEW in 2013! This year, Sol Umag will welcome its guests with a new appearance and a richer offer. During the refurbishment of the interior, we were led by the principles of functionality and quality. Modern design, comfortable hotel rooms, 86 rooms in a separate facility (Residence), reception hall and hotel lobby are the reason to choose precisely this hotel. Other than the new interior, the hotel also boasts a completely renovated and attractive beach with various relaxation zones with canopies. ... more   less 

Additional Information about Sol Umag

Address: Jadranska BB, Umag 52470, Croatia
Region: Croatia > Istria > Umag
Price Range: $115 - $299 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sol Umag 4*
Number of rooms: 303
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Prodigios Interactivos SA, Expedia, Priceline, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Sol Umag reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sol Umag Hotel Umag
Sol Melia Umag
Sol Hotel Umag
Hotel Style:
#1 Spa Hotel in Umag
#1 On the Beach Hotel in Umag
#1 Luxury Hotel in Umag
#2 Family Hotel in Umag
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Questions & Answers

Here's what travellers have asked, with answers from Sol Umag staff and other travellers.
17 questions
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Questions? Get answers from Sol Umag staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 101 has a terrible view. Avoid it if you can”
terrycG1652DR, 23 Oct 2016 | Read review
“Ask for a room above level 1 facing the beach, On the first floor one can hear the evening performances though till 11pm”
harinder52, 26 Sep 2016 | Read review
“ask for sea view”
slglfl123, 25 Sep 2016 | Read review
“Don't book this hotel”
angbrerr, 10 Sep 2016 | Read review
“Rooms at front of the building may have unfragrant odour in corridor outside rooms”
HeathrowOakwood, 29 Aug 2016 | Read review
5 of 5
Melia.com
US$136* /night
View Deal
Booking.comUS$143
TripAdvisorUS$143
HotelQuicklyUS$170
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*Disclaimer
Prices are for 1 room, 2 adults
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