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Castle Kona Bali Kai

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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431 Reviews from our TripAdvisor Community

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Showing 387: English reviews
Los Angeles, California
Reviewed 18 March 2017 via mobile

This place is terrible. They do not provide any room cleaning services. But they charge for a cleaning fee after check out which is pricey. You are expected to get your toilet papers once the provided one is over. Two towels are provided. You are supposed to wash them in the laundry facility provided and pay more. I'm here on...

2Thank theindianbear
Reviewed 15 March 2017

Location was nice next to Da Poke Shack. Property is older, but good for a quick cheap stay. Was very disappointed in some cleaning and booking fees that were not disclosed on Tripadvisor's site. Be careful though, there were some booking fees and a cleaning fee that was added that was not originally disclosed when booking. There were some nearby...

2Thank Daniel B
Battle Ground, Washington
Reviewed 7 March 2017

We stayed at this property 4/26-3/6/2017 condo #415. I agree with previous comments that the current condition is not depicted in any of the online pictures. The complex is dated and needs maintenance and repairs. Pool is almost a hazard to use as the tiles are almost all off and jagged edges are all around the pool edge. Our condo...

1Thank Sherry B
Denver, Colorado
Reviewed 27 February 2017

When I looked at the reviews for this hotel, it looked promising. However when we checked in and saw the bathroom tub's condition, I was shocked that they would even rent this room out. If possible, I will include a photo. The bottom of the tub was rusted in a large space, making it unusable for a bath. I have...

2Thank SanandaAllsgood
Wijchen, The Netherlands
Reviewed 14 February 2017

The unit we stayed in, 203, was well organized, and nicely furnishes. The king and queen beds were comfortable. The kitchen is new and has a high quality dishwasher. Great views and designated parking under the units.

1Thank jporter2016
West Sacramento
Reviewed 6 February 2017

REVIEW IS SPECIFIC TO UNIT 310, CASTLE KONA BALI KAI. Each unit is individually owned and therefore different. It’s with great regret that I must rate this particular unit with two stars. If it weren’t for the fact that cleanliness is at the very top of our list of priorities, it would be rated higher, if it weren’t for the...

1Thank skybluepink1969
Reviewed 4 February 2017

Great location overlooking the ocean - no beach (#318); however shabby interior and furnishing, barebones supplies and questionable housekeeping. Had to request kitchen linens. Reception desk seemed to tolerate guests and not very welcoming.

1Thank Donna S
Reviewed 31 January 2017

After reading other reviews, I can only believe that there is a wide variety of quality,upkeep and cleanliness of the room at this property. I don't mind accommodations that are not updated as long as they are clean and well maintained. This met none of those requirements. It was dated, dirty, shabby and poorly maintained. The room smelled musty, the...

1Thank JustCarry0n
A TripAdvisor Member
Red Deer, Canada
Level Contributor
11 reviews
5 helpful votes
Reviewed 14 January 2017 via mobile

I had phoned ahead to confirm check in procedure as I had read there is not a 24 hour front desk. So I was glad I had clarified the procedure. We arrived quite late so it was a little confusing to figure it all out in the dark but we managed ok. We had booked a 2 bedroom with king,...

Thank A TripAdvisor Member
Tulsa, Oklahoma
Reviewed 13 January 2017

We stayed in a 3rd Floor Condo with ocean front lanai. 2 beds, 2 baths, and a pull out sleeper sofa. The building itself is obviously very dated so don't expect the Ritz. What it is however, is comfortable. You get to relax without feeling the pressure to be reserved and refined. The kitchen was wonderful - we had every...

1Thank Sean C

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kona Bali Kai is a condominium resort located on the ocean's edge, displaying an uninterrupted vista of magnificent Kona sunsets. Choose from studios, one-, two-, and three-bedroom suites with full-kitchens, private lanai, and ocean or mountainside views. Amenities include a swimming pool, barbecue areas throughout the resort, and a laundry facility. ... more   less 

Additional Information about Castle Kona Bali Kai

Address: 76-6246 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-4614
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: $145 - $370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Castle Kona Bali Kai 3*
Number of rooms: 154
Reservation Options:
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Also Known As:
Kona Bali Kai Hotel Kailua-Kona
Castle Kona Bali Kai Kailua
Castle Kona Bali Kai Hotel
Castle Kona Bali Kai Hawaii/Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Castle Kona Bali Kai staff and other travellers.
6 questions
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Questions? Get answers from Castle Kona Bali Kai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure sea view.”
  • Taken from room.
scottbZ4769JS, 19 May 2017 | Read review
“Take a ocean view might be better.”
N2705FTkathyp, 19 Apr 2017 | Read review
“stay away from this property”
cutbill2017, 4 Apr 2017 | Read review
“avoid at all cost.”
  • Stove
  • bedroom ceiling
  • nice paint job
  • more mold
  • Mold all over bathroom
  • bedroom rug
robertmA9721XJ, 30 Mar 2017 | Read review
“Any oceanfront room is great.”
7032toni, 24 Mar 2017 | Read review
5 of 5
US$89* /night
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Prices are for 1 room, 2 adults
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