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This Hotel is Owned & Run by Native Hawaiians; That I Like. The problem is it is Really Old, Not Updated, not Clean enough...and Needs to be Sprayed more Frequently for B-52 Bomber-Sized Cockroaches. These are all correctable Problems.
The Location is Awesome; close to...More
Our friend arrived a day early (on a different reservation) and had multiple issues (roaches, obviously dirty sheets, etc) with her rooms, so she kept having to get switched. The day the rest of us arrived, we had a different reservation. Even though the front...More
We booked a deluxe room at Uncle Billy's for May 2018 from Brisbane, Aust. We read other reviews but we were pleasantly surprised on check-in. The hotel is situated in an awesome position right in the centre of Kona - surrounded by shops and good...More
1 Thank Susie J
Response from Jessie M, Public Relations Manager at Uncle Billy's Kona Bay HotelResponded 2 weeks ago
Thank you so much for taking the time to leave such a wonderful review. We pride ourselves on being one of the last Hawaiian family owned and operated hotel in Hawaii, and hope to do so for many more years to come. We...More
We stayed at Uncle Billy’s in early May this year. Location of the property was perfect, excellent walking distance to everything. The room was adequate, bit of a musty smell. Everything was clean. Breakfast was very average and we chose to eat out everyday.
A budget lodging need not be FILTHY, but this one was just awful. See pictures. Bath and bath mat full of dirt - literally. Air conditioner filter full of dust bunnies and hadn’t been changed for years, coffee stains on sticky phone and the pool...More
Response from Jessie M, Guest Relations Manager at Uncle Billy's Kona Bay HotelResponded 2 weeks ago
I am terribly sorry to hear that you had a bad experience with us at kona bay hotel. I can assure you that we take all guest requests and concerns seriously, and would love to speak with you further regarding this issue. As I...More