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All reviews rays on the bay manta ray bay restaurant keauhou bay the big island self parking a mountain view room ocean front breakfast buffet great pool poolside bar pool side pool staff oceanfront room grounds are beautiful bit dated rental car
We stayed here for 5 days and enjoyed the pool, lounge and nearby beaches.
You won't be able to access the beach easily from the property but the hotel has a partnership with the trolley where you can take it into the town. we also...More
The rooms need to be updated big time!! That was nothing special but the property is beautiful and the kids loved the pool! We used our points to stay here but still had to pay parking and resort fees which were pretty steep! I would...More
This is a lovely property right on the ocean. At night it is a Manta Ray viewing area with many boats in front the hotel. You can snorkel and see the Mantas below. The pools are gorgeous. Great kids area and slide, also an adult...More
I was taken aback that this was a Sheraton, and has the word “resort” attached to the property. It’s fine if you are traveling on a budget, but you definitely need a rental car if you stay here. The dining options are below expectations, especially...More
Date of stay: January 2019
Response from SheratonKonaResort, Guest Relations Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 2 days ago
Aloha! Thank you for taking the time to share your feedback about your most recent stay with us. We will take your feedback to our Food and Beverage leadership team so that it may be reviewed. We will also be sure to commend our staff...More
Sheraton is a reasonably big name in the hotel industry. Based on this we booked. The moment we landed we were asked to pay $20/day for parking and $30/day for resort fees. So we paid about $350 on checking in. This is way too much...More
Date of stay: December 2018
3 Thank Puneet N
Response from KathrynM2224, Front Office Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 5 days ago
Aloha Puneet N,
Thank you for taking the time to share your feedback with our team.
We apologize for the unpleasant incidences you describes and want you to know that we have shared your feedback with our management team so that they my address the...More
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of …MoreHawaii as a guest of our Kailua-Kona hotel. Less
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Again the size of the pool area with the elevated mountain for the water slides, water falls and trees lining the pool area creates a nice separation so there are groups of chairs, maybe five to seven lounge chairs and areas... More
Again the size of the pool area with the elevated mountain for the water slides, water falls and trees lining the pool area creates a nice separation so there are groups of chairs, maybe five to seven lounge chairs and areas with tables and chairs. Many people have refillable water or other beverages so I would suggest you pour your adult beverage in a non descript container and there would be no issues.