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Sheraton Kona Resort & Spa at Keauhou Bay

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Traveller (1991)
Room & Suite (511)
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Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“rays on the bay”(404 reviews)
“bay restaurant”(26 reviews)
“manta ray”(107 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,905)
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2,614 results
Traveller rating
784
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525
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784
908
525
254
143
Show reviews that mention
All reviewsrays on the baybay restaurantmanta raykeauhou baythe big islandself parkinga mountain view roomfree trolleyocean frontbreakfast buffetcoffee shopgreat poolpoolside barpool sidepool staffoceanfront roombeautiful grounds
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1 - 5 of 2,614 reviews
Reviewed yesterday

My wife and I stayed in an ocean view Ohana suite earlier this month. The suite was great with comfortable bed/furniture and clean bathrooms. Based on some of the other reviews, it seems like we lucked out got one of the renovated suites. I travel...More

Thank L D
Hotel's Favourite
Reviewed 2 weeks ago via mobile

My husband and I went on a Hawaiian island hopping vacation. The Big Island was our favorite we visited and the Sheraton Kona is absolutely stunning and unforgettable. The grounds are beautiful, the ocean views breathtaking, & staff so hospitable! Definitely do a Manta Rays...More

2  Thank NEJaxxTravels
Reviewed 2 days ago

We just returned from a 7 day stay at the Sheraton Kona. We were warmly greeted by Sally, who was very sweet and professional, at the front desk. We informed her that we were celebrating our 10th Anniversary and asked for a room with a...More

1  Thank cindyluhu3
Response from Kathryn M, Front Office Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded yesterday

Aloha Cindyluhu, Mahalo for taking the time to share your honest feedback with our team. We strive to provide our guests with the superior service they deserve and your insights are important in allowing us to make improvements and address issues when needed. We were...More

Reviewed 4 days ago via mobile

I have not been here yet but I am already disappointed. Due to the volcano and half of our Vacation being on that side of the island, we chose to cancel and go to Maui. The BNB we were staying at on the Hilo side,...More

Thank Jan S
Reviewed 5 days ago

I read a lot of negative reviews about this hotel before we left. Yes we found it a bit overused, but it was clean, in a good location, and good amenities. Pools were nice, both poolside bar and hotel restaurant has good food.

Thank Fetiye T
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$237 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$237 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1991)
Room & Suite (511)
Pool & Beach (279)
Dining (136)
Amenities (111)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
lLP1031
February 4, 2018|
AnswerShow all 12 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
January 15, 2018|
AnswerShow all 5 answers
Response from D J | Reviewed this property |
About 32 minutes drive. Easy to miss the turn. I suggest using a map app to find it. Rent a car makes it easier.
1
Vote
occams-razor
January 14, 2018|
AnswerShow all 12 answers
Response from larry m | Reviewed this property |
no. not a recommended place to swim. there is actually no beach, just a rock cliff and boulders.
0
Votes
Room Tips
"Request an ocean view room. The sunset views are definitely worth it"
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"the view from the 4th floor club is spectacular"
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"Insist on ocean views. Stick to the main floor (floor 2) - elevators are ancient and slow."
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"Ocean view a must!"
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