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    Sheraton Kona Resort & Spa at Keauhou Bay

    78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525
    Hotel website
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    Best prices for your stay
    2017-09-03 2017-09-04
    US$169
    US$169
    US$169
    Traveller (1703)
    Room & Suite (419)
    Pool & Beach (269)
    Overview
    • Excellent30%
    • Very good37%
    • Average19%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “water slide” (195 reviews)
    “manta rays” (333 reviews)
    “keauhou bay” (106 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sheraton Kona Resort & Spa at Keauhou Bay
    Special Offer: Breakfast for 2 Included
    Hotel deals
    Deals (73)
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    • Room, Mountain View
      US$169
      View Deal
    • Room, Mountain View
      US$169
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    • Mountain View Room - Non-refundable
      US$169
      View Deal
    All 73 deals for this property
    • Room, Mountain View
      US$169
      View Deal
    • Mountain View Room - Non-refundable
      US$169
      View Deal
    • Room, Mountain View
      US$169
      View Deal
    • Room, Mountain View
      US$169
      View Deal
    • Room, Mountain View
      US$169
      View Deal
    • Room, Mountain View
      US$169
      View Deal
    • Room, Mountain View
      US$169
      View Deal
    • Mountain View
      US$169
      View Deal
    • Room, Mountain View
      US$169
      View Deal
    • GARDEN / MOUNTAIN VIEW ROOM
      US$172
      View Deal
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    Showing room deals 1 - of 73
    Sea Village Resort
    238 reviews
    #10 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,955 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Wyndham Mauna Loa Village
    242 reviews
    #8 of 14 hotels in Kailua-Kona
     
    Wyndham Kona Hawaiian Resort
    773 reviews
    #3 of 14 hotels in Kailua-Kona
     
    Write a Review
    Reviews (2,569)
    Traveller rating
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    Time of year
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    There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
    See the most recent reviews

    141 - 145 of 2,315 reviews

    Reviewed 1 May 2017 via mobile

    My partner and I stayed for 4 nights and we got the worst room in the hotel. It was dusty and old, the bathroom was dirty (housekeeping had left a dirty nappy in the bathroom from when the previous guests were in the room), there...More

    7  Thank MrFrankie911
    Management response:Responded 3 May 2017

    Aloha MrFrankie911, Thank you for staying with us at the Sheraton Kona, we strive to exceed each of our guests expectations and clearly we missed the mark. We have shared your feedback with the appropriate departments to ensure this was an isolated incident. Mahalo for...More

    Reviewed 30 April 2017 via mobile

    Overall, the stay was fairly pleasant. The view from our room was what we had expected--a partial ocean view. Our balcony looked directly onto the luau stage, which was pleasant to watch. We encountered an issue with ants all over the room. The staff was...More

    1  Thank Jason P
    Reviewed 29 April 2017 via mobile

    Chad at the front desk is the most pushy and rude people i've ever came across in the customer service industry. Any question we had he was short, when we tried to request a upgrade he quoted us an absurd amount. Look else where!!! Beware...More

    7  Thank lacy K
    Management response:Responded 1 May 2017

    Aloha lacy K, Mahalo for your feedback. We are truly disappointed to hear about your experience with one of our agents. We strive to exceed all of our guests expectations and make memorable experiences and clearly we missed the mark. Your feedback will be shared...More

    Reviewed 29 April 2017

    Booked with a partial ocean view room and upgraded to a full ocean view - well worth a very modest fee. Room was good sized with a balcony and absolute water frontage. Agree that the decor is a bit dated especially the bathroom but still...More

    Thank Grant M
    Reviewed 29 April 2017

    We spent five days here for my girlfriends birthday. The hotel is away from the main town which means it is beautiful & quite (but just a short trolley bus ride away) We had a great room with a beautiful view of the bay.The room...More

    2  Thank Joanidavis
    Sea Village Resort
    238 reviews
    #10 of 14 hotels in Kailua-Kona
     
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,955 reviews
    #4 of 14 hotels in Kailua-Kona
     
    Wyndham Mauna Loa Village
    242 reviews
    #8 of 14 hotels in Kailua-Kona
     
    Wyndham Kona Hawaiian Resort
    773 reviews
    #3 of 14 hotels in Kailua-Kona
     
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Pool
    • Tennis Court
    Details
    • Price range
    • US$201 - US$410 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 On the Beach Hotel in Kailua-Kona
    • #3 Green Hotel in Kailua-Kona
    • #3 Top resorts Hotel in Kailua-Kona
    • #6 Family Hotel in Kailua-Kona
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 521
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, Priceline, Expedia, Orbitz, Cheap Tickets, TripOnline SA, Cancelon, Hotwire, Agoda, HotelsforEveryone, HotelQuickly, HotelsClick and Evoline ltd so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Island of Hawaii >
    • Kailua-Kona
    • Also Known As
    • Sheraton Keauhou Bay Hotel Kailua-Kona ,
    • Sheraton Keauhou Bay Resort And Spa ,
    • Sheraton Kailua-Kona ,
    • Sheraton Keauhou Bay Resort & Spa ,
    • Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
    Add Photo Photos
    Traveller (1703)
    Room & Suite (419)
    Pool & Beach (269)
    Dining (114)
    Hotel & Grounds (1345)
    Bathroom (56)
    Business Centre & Event Rooms (14)
    Family and Play Areas (4)
    Nearby
    Sponsored by:
    Courtyard by Marriott King Kamehameha's Kona Beach Hotel
    2,955 reviews
    9.71 km away
     
    Wyndham Kona Hawaiian Resort
    773 reviews
    7.73 km away
     
    Wyndham Mauna Loa Village
    242 reviews
    .39 km away
     
    Sea Village Resort
    238 reviews
    7.39 km away
     
    Nearby Restaurants
    Sam Choy's Kai Lanai
    1,790 reviews
    1.56 km away
    Bianellis Gourmet Pizza & Pasta
    434 reviews
    1.45 km away
    Rays on the Bay
    1,066 reviews
    .08 km away
    Kenichi Pacific
    144 reviews
    1.44 km away
    Nearby Attractions
    Anelakai Adventures
    186 reviews
    .43 km away
    Sea Paradise Tours
    623 reviews
    1.44 km away
    Sea Quest Rafting and Snorkeling Adventure
    185 reviews
    1.31 km away
    Eka Canoe Adventures
    173 reviews
    .42 km away
    Ask a question
    Questions & Answers
    ToddLi01
    8 August 2017|
    AnswerShow all 8 answers
    Response from Mary U | Reviewed this property |
    They hadn't been completed when I left on July 29th.
    1
    Vote
    chinhpm
    20 June 2017|
    AnswerShow all 10 answers
    Response from PetsRFamily2 | Reviewed this property |
    Yes, it does. Our Favorite hotel in Kona..right in town ..walk everywhere.
    0
    Votes
    Monique N
    20 April 2017|
    AnswerShow all 3 answers
    Response from James D | Reviewed this property |
    Not sure, but I see a post above that says yes..... enjoy your stay if you do!
    1
    Vote
    Room Tips
    "Avoid being out on a wing of the hotel"
    Read review
    "ask for one with a sea view"
    Read review
    "If you have to stay here, at least go for an ocean front room, it's the only thing going for this place."
    Read review
    "Oceanfront room"
    Read review
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